EVERSECU Vandalproof WiFi PTZ IP Dome Camera User Manual

Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your EVERSECU Vandalproof 2.4Ghz WiFi Motorized PTZ IP Dome Camera. This camera is designed for outdoor security, featuring 1080p resolution, 5X optical zoom, IR night vision, and advanced motion detection capabilities.

Figure 1: EVERSECU Vandalproof WiFi PTZ IP Dome Camera. This image displays the main product, a white dome-shaped security camera with a dark lens and a white external Wi-Fi antenna.

Product Features

• Vandal Proof and IP67 Weatherproof: Constructed with solid metal housing and a reinforced glass dome, ensuring durability against impact and environmental elements like rain, sun, and dust.
• HD Image and Night Vision: 1080P resolution with a 2.7-13.5MM motorized lens and two LED arrays for night vision up to 115 feet (98 feet specified in some details).
• Motorized Pan/Tilt/Zoom (PTZ): 5X full optical zoom, 355° horizontal rotation, and 70° vertical pan for comprehensive area coverage. Supports Intelligent Three-dimensional Scan, 8 Pattern group, Operation recall, and Manual continued Auto Scan.
• Connectivity: Supports 2.4Ghz WiFi wireless video transmission. Compatible with "CamHipro" app (Android/iOS), PC software (PI2P), and web browsers.
• Third-Party Software Compatibility: Works with iSpy, Milestone, Blue Iris, HIKVISION/DAHUA NVRs.
• Motion Detection Alerts: Real-time push notifications to phone app, email alerts, and image/video upload to FTP server upon motion detection. Adjustable sensitivity.
• Two-Way Audio: Built-in microphone and speaker for two-way communication.
• Local Storage: Supports micro SD Card up to 128GB (not included). UHS class 1 (U1) 10MB/S minimum, UHS class 3 (U3) 30MB/S recommended.
• Video Compression: H.265 video compression technology for efficient storage and smooth playback.

Figure 2: Key features of the EVERSECU camera. This image highlights 2MP resolution, 5X optical zoom, two-way audio, SD card support, and IP66 weather resistance.

Figure 3: Two-way audio functionality. This image illustrates the camera's ability to support two-way communication, showing a person speaking into a phone and another person receiving the audio, and vice-versa.

Setup and Installation

1. Unboxing and Component Identification

Carefully unpack all components. Ensure the package contains the camera unit, power adapter, mounting hardware, and any included documentation.

Figure 4: Diagram of camera components. This image labels key parts including the Wifi antenna, High Definition Lens (F=2.8-12mm), Metal Aluminum Case (IP66 Weatherproof), Mic, External speaker, Reset button, Network Cable Interface, and Power Interface.

2. Mounting the Camera

The camera is designed for ceiling mount installation. For optimal performance and weather protection, consider mounting under an overhang or eve if installing outdoors.

1. Choose a suitable mounting location that provides the desired field of view and is within range of your 2.4Ghz Wi-Fi network or a wired network connection.
2. Position the base mount, aligning the cable channel with the desired cable exit point.
3. Mark the drilling points for the mounting screws.
4. Drill pilot holes and secure the base mount using the provided screws. Use low-profile screws due to the base's thinness.
5. Before final mounting, it is recommended to test the camera and rotate the lens to the midpoint of your desired view area to ensure proper alignment after twist-locking the camera unit onto the base.
6. Attach the camera unit to the secured base by twist-locking it into place.

3. Power and Network Connection

• Power: Connect the provided power adapter to the camera's power interface and plug it into a suitable power outlet.
• Wired Connection (Optional): For a stable connection, connect an RJ45 CAT5 or CAT6 Ethernet cable to the camera's network cable interface.
• Wireless Connection: The camera supports 2.4Ghz Wi-Fi. Ensure your Wi-Fi network is active and within range.

4. Initial Configuration

The camera can be configured via the "CamHipro" mobile app or PC software.

1. Download the "CamHipro" app from the App Store (iOS) or Google Play (Android).
2. Open the app and follow the on-screen instructions for quick 2.4G Wi-Fi setup.
3. Alternatively, access the camera via PC software (PI2P) or a web browser (Google, Firefox, IE) by entering the camera's IP address. The default username is "admin" and password is "admin". It is highly recommended to change these default credentials immediately after initial setup for security purposes.
4. If the web interface appears in Chinese, navigate to the settings to change the language to English.

Figure 5: P2P support for mobile and PC. This image shows the camera connecting to a smartphone with the CamHi app and a PC, indicating support for Android, iOS, and professional CMS PC client software.

Operating Instructions

1. Pan, Tilt, and Zoom (PTZ) Control

Control the camera's movement and zoom through the "CamHipro" app or PC software.

• Pan: Rotate the camera horizontally up to 355°.
• Tilt: Adjust the camera vertically up to 70°.
• Optical Zoom: Utilize the 5X optical zoom to magnify distant objects without loss of image quality.
• Preset Positions: Set and recall specific camera positions for quick monitoring.
• Auto Scan: Configure the camera to automatically scan predefined areas (Intelligent Three-dimensional Scan, 8 Pattern group).

2. Night Vision

The camera automatically switches to IR night vision in low-light conditions, providing clear black and white images up to 115 feet. The two LED arrays enhance night performance.

3. Motion Detection and Alerts

Configure motion detection settings to receive alerts and record events.

• Enable Motion Detection: Activate this feature in the camera settings.
• Adjust Sensitivity: Customize the motion detection sensitivity to minimize false alarms.
• Alert Methods:
  • Real-time push notifications to your phone.
  • Email alerts with image captures.
  • Upload image captures/videos to an FTP server.
  • Trigger a sound alarm via the camera's speaker.
• Recording: Motion-triggered videos can be recorded to a local micro SD card (up to 128GB, not included). Ensure the SD card meets the recommended speed (UHS class 1 (U1) 10MB/S minimum, UHS class 3 (U3) 30MB/S recommended).

Figure 6: Motion detection and alert system. This image demonstrates how the camera detects motion, sends alerts to a phone, and can trigger a sound alarm.

4. Two-Way Audio

Use the built-in microphone and speaker for real-time two-way communication through the mobile app.

Maintenance

Regular maintenance ensures optimal performance and longevity of your camera.

• Cleaning: Periodically clean the camera lens and dome with a soft, damp cloth. The covers can be unscrewed for easier access and cleaning. Avoid abrasive cleaners.
• Weather Protection: The camera features IP67 weatherproof and IK10 vandal-resistant housing. While designed for outdoor use, ensure proper mounting to prevent direct exposure to extreme weather conditions that could compromise seals over time.
• Firmware Updates: Check the manufacturer's website or the "CamHipro" app for available firmware updates to ensure your camera has the latest features and security enhancements.

Figure 7: IP66 Weatherproof design. This image illustrates the camera's resistance to water (IP66 Waterproof), sun, dust, and lightning, highlighting its durable metal housing.

Figure 8: Vandal-proof construction. This image shows a hammer next to the camera, emphasizing its solid metal housing and reinforced glass dome for vandal resistance.

Troubleshooting

If you encounter issues with your EVERSECU camera, refer to the following common problems and solutions:

• Camera Not Connecting to Wi-Fi:
  • Ensure the camera is within range of a 2.4Ghz Wi-Fi network. 5Ghz networks are not supported.
  • Verify the Wi-Fi password is entered correctly.
  • Restart your router and the camera.
• No Image/Video Feed:
  • Check power connection.
  • Verify network connectivity (Wi-Fi or Ethernet).
  • Ensure the "CamHipro" app or PC software is up to date.
  • If using a web browser, ensure necessary plugins are enabled (though older OCX plugins may pose security risks).
• PTZ (Pan/Tilt/Zoom) Issues:
  • If pan/tilt is slow or not reaching full capacity, check for physical obstructions.
  • Ensure the camera's firmware is up to date.
  • A camera reboot might resolve temporary control issues.
• Motion Detection Not Working or False Alarms:
  • Adjust motion detection sensitivity in the app settings.
  • Ensure the detection area is properly configured.
  • Check if the SD card is inserted correctly and has sufficient space if recording locally.
• Poor Image Quality / Shadow on Sensor:
  • Clean the camera lens and dome.
  • If a persistent shadow is present, it may indicate internal dust or contamination, which might require professional service or replacement.
• Audio Issues (No Sound or Poor Quality):
  • Ensure the microphone and speaker are not obstructed.
  • Check audio settings in the app.
  • Note that the speaker sound can be tinny and the mic may pick up wind noise, especially outdoors.
• Camera Reboots Frequently:
  • Ensure a stable power supply.
  • Check for overheating.
  • Consider a factory reset if the issue persists, then reconfigure.
• Initial Setup in Chinese Language:
  • Access the camera's web interface or app settings and locate the language option to switch to English.

For further assistance, contact EVERSECU customer support.

Specifications

Support Information

For technical support, product inquiries, or warranty information, please contact EVERSECU customer service. Refer to the official EVERSECU website or product packaging for the most current contact details.

Manufacturer: EVERSECU

App Support: "CamHipro" (available on Android and iOS app stores)