Introduction
Welcome to the user manual for your new Racold BUONO PRO 10L Storage Water Heater. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your appliance. Please read it thoroughly before use and retain it for future reference.
Safety Information
Your Racold BUONO PRO water heater is designed with safety in mind. Please observe the following precautions:
- Professional Installation: Installation should only be performed by qualified personnel.
- Electrical Safety: Ensure the electrical supply matches the specifications of the water heater. Do not use extension cords.
- Water Pressure: The unit is designed for high-pressure resistance, suitable for high-rise buildings. However, ensure your home's water pressure is within the recommended limits.
- Safety Plus System: The water heater features 3 levels of safety against high temperature and pressure, including an adjustable thermostat, a cut-out mechanism, and a multi-function safety valve. Do not tamper with these safety features.
- Children and Vulnerable Persons: This appliance is not intended for use by persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Image Description: An illustration highlighting the three levels of safety in the Racold Buono Pro water heater: Thermostat, Cutout, and Multifunctional Valve, ensuring protection against high temperature and pressure.
Product Overview
The Racold BUONO PRO 10L water heater is designed for efficient and reliable hot water supply.
Key Features
- Titanium Plus Technology: Superior durability with a specially designed titanium steel tank that resists pressure and water impurities.
- Smart Guard: A special anode protects the heating element from corrosion through an electrolytic process.
- Rust Proof Body: Designed to be rust-free for extended product life.
- High Pressure Resistance: Suitable for high-rise buildings and high-pressure pump applications.
- 5 Star BEE Rating: Energy-efficient design to reduce electricity consumption.
- Flexomix: Ensures consistent hot water output for longer showers.

Image Description: A front view of the Racold Buono Pro 10L Storage Water Heater, showcasing its white cylindrical design with the Racold logo and "Buono Pro" branding.

Image Description: An illustration emphasizing the rust-free body and Smart Guard features of the Racold Buono Pro water heater, contributing to a longer product life.

Image Description: An illustration demonstrating the high-pressure resistance of the Racold Buono Pro water heater, making it suitable for multi-story buildings and high-pressure water systems.

Image Description: An illustration highlighting the energy efficiency of the Racold Buono Pro water heater, indicated by its BEE 5-Star rating, leading to reduced electricity consumption.
Setup and Installation
The Racold BUONO PRO 10L water heater is designed for vertical wall mounting.
Pre-Installation Checks
- Ensure the installation area is suitable for the weight of the water heater when full.
- Verify that the electrical supply is compatible with the appliance's requirements (2000 Watts).
- Confirm adequate space for maintenance and ventilation around the unit.
Installation Process
Professional installation is mandatory for safety and warranty validity. A qualified technician will:
- Mount the water heater securely on a vertical wall.
- Connect the inlet and outlet pipes (these will be provided by the technician during installation).
- Connect the electrical wiring safely.
- Install the safety valve.
- Conduct initial testing to ensure proper operation.
Note: Inlet and outlet pipes are not included with the product packaging but will be supplied by the technician during the standard installation service.
Operating Instructions
Initial Start-up
- Ensure the water heater is properly installed and filled with water before switching on the power.
- Turn on the water supply to the heater.
- Open a hot water tap in your bathroom to allow air to escape from the system until water flows steadily.
- Close the hot water tap.
- Switch on the electrical power supply to the water heater.
Temperature Control
The water heater is equipped with an adjustable thermostat. Refer to the markings on the unit or consult the installation technician for specific temperature adjustment procedures.
Normal Operation
Once powered on, the water heater will automatically heat the water to the set temperature and maintain it. The indicator light (if present) will show when the heating element is active.
Maintenance
Regular maintenance ensures the longevity and efficient performance of your Racold BUONO PRO water heater.
- Cleaning: Periodically wipe the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Anode Rod Inspection: The Smart Guard anode protects against corrosion. It is recommended to have the anode rod inspected and replaced by a qualified technician every 1-2 years, depending on water quality.
- Safety Valve Check: The safety valve should be checked periodically by a qualified technician to ensure it is not blocked and is functioning correctly.
- Drainage: If the water heater is not going to be used for an extended period or if there is a risk of freezing, it should be drained by a qualified technician.
Troubleshooting
If you encounter issues with your water heater, refer to the following common problems and solutions. For complex issues, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water | No power supply; Thermostat tripped; Heating element failure. | Check power switch/circuit breaker; Reset thermostat (if accessible); Contact service technician. |
| Water not hot enough | Thermostat set too low; Insufficient heating time; Sediment buildup. | Adjust thermostat to a higher setting; Allow more time for heating; Contact service technician for descaling. |
| Water leaking | Loose connections; Faulty safety valve; Tank corrosion. | Tighten connections; Contact service technician for inspection/replacement. |
| Unusual noise | Sediment buildup; Loose components. | Contact service technician for inspection and cleaning. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Racold |
| Model | Buono Pro 10 Litres |
| Capacity | 10 Litres |
| Product Dimensions | 29W x 44.2H Centimeters |
| Wattage | 2000 Watts |
| Efficiency Rating | 5 Star BEE Rated, Highly Efficient |
| Special Feature | Rustproof, Titanium Plus Technology, Smart Guard, Safety Plus |
| Colour | White |
| Mounting Type | Vertical Wall Mount |
| Item Weight | 6 kg 300 g |
| Included Components | Product, Safety Valve, Instruction manual cum Warranty booklet |
Warranty and Support
Warranty Information
Your Racold BUONO PRO water heater comes with the following warranty:
- Product: 2 years
- Heating Element: 2 years
- Tank: 3 years
Please retain your purchase receipt and warranty card for any warranty claims.

Image Description: A graphic displaying a shield with the text "3 Years Warranty", indicating the warranty period for the product's tank.
Customer Support
For any assistance, installation requests, or troubleshooting beyond this manual, please contact Racold customer care. Contact details can typically be found on the warranty card or the official Racold website.
Environmental Protection
This product should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority for recycling advice.




