1. Introduction
The ORTUR Laser Master 2 S2 LU2-10A is a high-performance laser engraving and cutting machine designed for precision work. This manual provides essential information for the safe and effective operation, setup, maintenance, and troubleshooting of your device. Featuring a 10000mW laser module, this machine is capable of engraving intricate designs and cutting various materials with high accuracy.
2. Safety Information
Operating a Class 4 laser product requires strict adherence to safety protocols to prevent injury. Always wear the provided laser protective goggles during operation. The machine incorporates several safety features:
- G-sensor Protection: If the engraving machine is displaced or tilted during operation, the laser will automatically stop.
- Laser Beam Safety Guard: In the event of a computer system halt or USB cable disconnection, causing the laser engraver to stop moving, the laser beam will automatically cease to prevent fire hazards.
- Exposure Duration Detection: If the machine is turned on but remains stationary for an extended period, the laser will automatically turn off.
- Eye Protection Design: The newly designed laser protective cover filters out 98% of UV light, offering enhanced eye protection.
WARNING: Never look directly into the laser beam. Ensure proper ventilation in the work area. Keep children and pets away from the operating machine.

Image: Overview of the four integrated safety protection systems, including active position protection, laser beam safety guard, exposure duration detection, and power control system.
3. Product Overview
The ORTUR Laser Master 2 S2 LU2-10A features a robust industrial-grade full metal structure, ensuring reliability and engraving accuracy. Its modular design facilitates easy assembly and maintenance.
Key Features:
- Laser Module: 10000mW (10W optical power) with a compressed spot size of 0.05mm x 0.1mm.
- Engraving Area: 390mm x 410mm.
- Air-Assist Interface: Built-in for enhanced cutting performance.
- Weight: Laser module weighs 235g for faster operation.

Image: The ORTUR Laser Master 2 S2 LU2-10A laser engraver, showcasing its design and engraving capabilities.

Image: Dimensional drawing of the ORTUR Laser Master 2 S2 LU2-10A, indicating its overall size and engraving area.

Image: Exploded view of the 10W laser module, illustrating its internal components and design for stable light output and cooling.
4. Setup
4.1 Assembly
The assembly process for the ORTUR Laser Master 2 S2 LU2-10A is designed to be straightforward, typically taking 10-15 minutes. Follow the detailed instructions provided in the separate assembly guide included with your product. The modular design simplifies component installation and future replacements.
4.2 Software and System Compatibility
The laser engraver is compatible with widely used engraving software:
- Software: LaserGRBL, LightBurn.
- Operating Systems: Windows 7 / 8 / XP / 10 / 11, and macOS (LightBurn).
- File Formats: Supports SVG, DXF, JPG, JPEG, PNG, BMP, TIF, CR2, and more.
Ensure your computer meets the minimum system requirements for the chosen software.

Image: The laser engraver connected to various operating systems, highlighting its broad software compatibility.
4.3 Ground Wire Note
Please disregard the ground wire included in the package. This wire was intended for 2.1W or 5W laser modules. For the 10W laser module equipped with this machine, the ground wire has already been integrated into the module.
5. Operating Instructions
The ORTUR Laser Master 2 S2 LU2-10A is capable of both precise engraving and efficient cutting across a variety of materials.
5.1 Engraving
The 10W laser module with its fine compressed spot (0.05mm x 0.1mm) allows for high-detail engraving. Prepare your design using compatible software like LaserGRBL or LightBurn, set the appropriate power and speed settings for your material, and initiate the engraving process. Experimentation with settings on scrap material is recommended to achieve optimal results.

Image: Visual comparison demonstrating the enhanced precision of the ORTUR laser module's smaller focal spot for finer engraving details.
5.2 Cutting
This machine can cut materials such as 30mm acrylic and 20mm wood. The integrated air-assist interface is crucial for clean cuts, especially on thicker materials, by blowing away debris and preventing charring. Adjust laser power, speed, and number of passes according to the material type and thickness.

Image: Examples of materials cut by the 10W laser module, including 12mm acrylic and 15mm plywood, highlighting its cutting efficiency.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your laser engraver.
- Laser Module Cooling: The 10000mW laser module is equipped with a dual-fan cooling system. Ensure the fans are free from dust and obstructions to maintain effective heat dissipation.
- Lens Cleaning: Periodically inspect and gently clean the laser lens with a suitable lens cleaning solution and cloth to maintain beam quality.
- Rail and Belt Maintenance: Keep the guide rails and belts clean and free of debris. Lubricate moving parts as recommended in the detailed maintenance guide.
- General Cleaning: Keep the entire machine clean from dust and material residue.
7. Troubleshooting
If you encounter issues with your ORTUR Laser Master 2 S2 LU2-10A, refer to the following common troubleshooting points:
- Laser Stops Unexpectedly: Check if the machine was moved or tilted (G-sensor activated). Ensure the USB connection is stable and your computer system is not halted. The laser will automatically stop if no movement is detected for a prolonged period.
- Poor Engraving/Cutting Quality: Verify that the laser lens is clean and properly focused. Adjust power and speed settings in your software according to the material. Ensure the material is flat and securely placed.
- Machine Not Responding: Check all power connections and USB cables. Ensure the machine is properly powered on. Restart the engraving software and the machine if necessary.
- Software Connection Issues: Confirm that the correct COM port is selected in your engraving software. Reinstall drivers if communication problems persist.
For more complex issues, consult the online support resources or contact customer service.
8. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 22.44 x 21.65 x 6.9 inches |
| Item Model Number | Laser Master 2 |
| ASIN | B08CBV9FQ2 |
| Item Weight | 8.93 pounds |
| Manufacturer | ORTUR |
| Date First Available | August 12, 2020 |
9. Support
For further assistance, technical support, or inquiries, please utilize the following support channels provided by Ortur:
- Email Support
- Live Chat
- Facebook Community
Ortur is committed to providing round-the-clock support to assist users with their creative projects and any product-related questions.

Image: Ortur's customer support options, including email, live chat, and Facebook.





