OPPO Enco W11 Bluetooth Truly Wireless in Ear Earbuds User Manual

Introduction

The OPPO Enco W11 Truly Wireless in-ear earbuds offer a seamless audio experience with advanced features designed for convenience and clarity. These earbuds are engineered for crystal-clear calls and immersive music playback, making them ideal for daily use, travel, and sports activities.

Key features include AI-powered noise reduction for calls, long battery life, IP55 dust and water resistance, and smart touch controls. They are compatible with both Android and iOS devices.

Image: OPPO Enco W11 earbuds resting in their white charging case.

Key Features Overview

Video: An overview of the OPPO Enco W11 TWS key features, highlighting its main functionalities.

• AI-Powered Noise Reduction: Industry-leading algorithm for crystal-clear calls in noisy environments.
• Long Battery Life: Up to 20 hours of total usage with the charging case.
• IP55 Dust & Water Resistant: Professionally designed for durability against dust and water splashes.
• Smart Operation: Automatic connection upon opening the case, and intelligent pause/play when removed/inserted.
• Wide Compatibility: Seamlessly works with both Android and Apple phones.
• Enhanced Bass: Delivers a rich audio experience with powerful bass.

Setup Guide

Unboxing Your Earbuds

Upon receiving your OPPO Enco W11 earbuds, carefully unbox the package. The box typically contains the earbuds in their charging case, a USB-C charging cable, and the user manual/warranty booklet.

Video: An unboxing demonstration of the OPPO Enco W11 Bluetooth Wireless Earphones, showing package contents.

Charging the Earbuds

Before first use, ensure your earbuds and charging case are fully charged. Connect the provided USB-C cable to the charging port on the case and plug the other end into a compatible USB power source (e.g., a computer USB port or a 5V/1A USB wall adapter). The LED indicator on the case will show charging status.

Image: Close-up view of the OPPO Enco W11 earbuds, highlighting their design and silicone ear tips.

A full charge provides up to 5 hours of listening time for the earbuds, and the charging case extends this to a total of 20 hours.

Pairing with Your Device

To pair your OPPO Enco W11 earbuds with your smartphone or other Bluetooth-enabled device, follow these steps:

1. Ensure Bluetooth is enabled on your smartphone.
2. Open the charging case with the earbuds inside. The earbuds will automatically enter pairing mode.
3. On your smartphone, go to Bluetooth settings and search for available devices.
4. Select "OPPO Enco W11" from the list of available devices.
5. Confirm the pairing request on your phone if prompted.
6. Once connected, the earbuds are ready for use.

Video: A step-by-step guide on how to pair the OPPO Enco W11 Bluetooth Wireless Earphones with a smartphone.

Fitting the Earbuds

For optimal sound quality and comfort, choose the ear tips that best fit your ears. The earbuds come with multiple sizes of silicone ear tips. Gently insert the earbuds into your ear canal and twist slightly to secure them. A snug fit ensures better bass response and passive noise isolation.

Image: A person wearing the OPPO Enco W11 earbuds, demonstrating their comfortable and secure fit during active use.

Operating Instructions

Touch Controls

The OPPO Enco W11 earbuds feature intelligent touch controls for easy management of calls and music playback. The touch-sensitive areas are located on the outer surface of each earbud.

• Play/Pause: Double-tap either earbud.
• Next Track: Triple-tap the right earbud.
• Previous Track: Triple-tap the left earbud.
• Answer/End Call: Double-tap either earbud.
• Reject Call: Press and hold either earbud for 2 seconds.
• Activate Voice Assistant: Press and hold either earbud for 2 seconds (when not on a call).
• Volume Control: Swipe up or down on the stem of either earbud (if supported by your device and earbud firmware).

Call Management

With AI-powered noise reduction, your calls will remain clear even in noisy conditions. Use the touch controls to manage incoming and outgoing calls efficiently.

• To answer an incoming call, double-tap either earbud.
• To end an ongoing call, double-tap either earbud.
• To reject an incoming call, press and hold either earbud for 2 seconds.

Music Playback

Enjoy your music with enhanced bass and clear audio. The smart operation features allow for intuitive control over your listening experience.

• Music automatically pauses when you remove an earbud and resumes when you put it back in.
• Double-tap either earbud to play or pause music.
• Triple-tap the right earbud to skip to the next track.
• Triple-tap the left earbud to go back to the previous track.

Maintenance and Care

Proper maintenance ensures the longevity and optimal performance of your OPPO Enco W11 earbuds.

• Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. For ear tips, you can gently remove them and clean with a damp cloth, ensuring they are completely dry before reattaching. Avoid using harsh chemicals or abrasive materials.
• Water and Dust Resistance: The earbuds are IP55 dust and water resistant. This means they are protected against limited dust ingress and low-pressure water jets from any direction. However, they are not waterproof and should not be submerged in water or exposed to heavy rain. Always dry them thoroughly if they get wet.
• Storage: When not in use, store the earbuds in their charging case to protect them from dust, scratches, and accidental damage. Store in a cool, dry place away from direct sunlight and extreme temperatures.

Troubleshooting

If you encounter any issues with your OPPO Enco W11 earbuds, refer to the common solutions below:

• Earbuds not pairing:
  • Ensure Bluetooth is enabled on your device and the earbuds are in pairing mode (open case).
  • Turn off and on your device's Bluetooth.
  • Try resetting the earbuds (refer to the quick start guide for specific reset instructions).
  • Ensure the earbuds are charged.
• No sound or low volume:
  • Check the volume levels on both your device and the earbuds.
  • Ensure the earbuds are properly connected to your device.
  • Clean any debris from the earbud speakers.
  • Try re-pairing the earbuds.
• Earbuds not charging:
  • Ensure the charging cable is securely connected to both the case and the power source.
  • Try a different USB-C cable or power adapter.
  • Clean the charging contacts on both the earbuds and the case.
• Intermittent connection:
  • Ensure your device is within the 10-meter Bluetooth range.
  • Avoid obstacles between your device and the earbuds.
  • Minimize interference from other wireless devices.

Technical Specifications

Warranty and Support

The OPPO Enco W11 earbuds come with a standard 1-year manufacturer's warranty. For any warranty claims, technical support, or service inquiries, please contact OPPO customer service or visit their official website.

• Manufacturer: OPPO
• Importer: OPPO Mobiles India Pvt Ltd, 5th FLOOR, Tower B, BUILDING, N-8, DLF Cyber City, DLF Phase 2,Gurugram, Haryana 122002
• Customer Service: Tel - 18001032777
• Date First Available: 9 July 2020
• For further information, visit the product detail page on Amazon.