1. Introduction
The DSC PG9938 Wireless PowerG Panic Key is a portable personal protection device designed to send an emergency notification to your security system. This compact and water-resistant device features a large, easy-to-use button for activation, alerting authorities when needed. It can be worn around the neck or securely attached to a belt using its multifunction clip.
2. Product Overview and Features
The PG9938 panic key is engineered for reliability and ease of use. Its robust design ensures durability, while its wireless PowerG technology provides secure and long-range communication with compatible security systems.
Figure 1: Front view of the DSC PG9938 Wireless PowerG Security Panic Key, showing the large activation button and LED indicator.
Key Features:
- Activation: Features a large, easy-to-use button for quick emergency activation.
- LED Indicator: An integrated LED provides visual confirmation of signal transmission and acknowledgement.
- Durability: Designed to be water-resistant for enhanced reliability in various environments.
- Portability: Includes a multifunction clip and a neck strap for versatile wearing options.
- Safety Feature: Incorporates a full 2-second delay on the panic button to prevent accidental activations.
- Supervision: The device is fully supervised by the security system, ensuring constant communication.
- Battery Life: Offers a prolonged battery life of approximately 7 years with typical use.
Figure 2: Angled view of the DSC PG9938, showcasing the integrated multifunction clip for attachment to clothing or a belt.
3. Setup
Before using your DSC PG9938 Panic Key, ensure it is properly enrolled with your compatible PowerSeries Neo security system. Refer to your security system's installation manual for specific enrollment procedures.
3.1 Unpacking and Inspection
Carefully remove the panic key from its packaging. Inspect the device for any visible damage. If any damage is found, contact your supplier immediately.
3.2 Familiarization
Locate the large activation button on the front of the device and the small LED indicator above it. Familiarize yourself with the multifunction clip and the neck strap attachment point.
Figure 3: Side view of the DSC PG9938, illustrating the integrated loop for attaching a neck strap or keyring.
3.3 Wearing and Mounting Options
- Neck Strap: Attach the provided neck strap to the designated loop on the panic key. Ensure the strap is securely fastened and comfortable to wear.
- Belt Clip: Use the integrated multifunction clip to attach the panic key to a belt, pocket, or other suitable location. Verify that the clip holds the device firmly.
4. Operating Instructions
4.1 Activating the Panic Function
To activate the panic function, press and hold the large activation button for a full 2 seconds. This delay is intentionally designed to prevent accidental activations.
4.2 LED Indicator Feedback
Upon successful transmission of the panic signal, the integrated LED will illuminate, indicating that the signal has been sent to the security system. The LED may also provide feedback on signal acknowledgement from the system, depending on your system's configuration.
5. Maintenance
5.1 Battery Life and Replacement
The PG9938 is designed for a prolonged battery life of approximately 7 years under typical usage conditions. When the battery level becomes low, the device will send a low battery signal to your security system. Consult your security system's manual or a qualified technician for battery replacement procedures. Using incorrect battery types or improper installation can damage the device.
5.2 Cleaning
To clean the device, use a soft, dry cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the casing or internal components. While the device is water-resistant, avoid submerging it in water.
5.3 Storage
Store the panic key in a cool, dry place away from direct sunlight and extreme temperatures when not in use for extended periods.
6. Troubleshooting
If you experience issues with your DSC PG9938 Panic Key, consider the following:
- Device Not Responding: Ensure the device is within range of your security system's receiver. Check the security system's status for any trouble conditions related to the panic key.
- LED Not Illuminating: If the LED does not light up after pressing the button for 2 seconds, the battery may be depleted, or the device may not be properly enrolled with the system. Refer to Section 5.1 for battery information and your system's manual for enrollment.
- Accidental Activations: The device has a 2-second activation delay to prevent accidental triggers. Ensure you are pressing the button firmly and intentionally for the required duration.
- Water Exposure: While water-resistant, prolonged exposure to water or submersion can cause damage. If the device has been heavily exposed to water, allow it to dry completely and test its functionality. If issues persist, contact support.
For persistent issues, contact your security system installer or DSC technical support.
7. Specifications
| Model Number | PG9938 |
| Brand | DSC |
| Product Dimensions (L x W x H) | 2.1 x 1.3 x 0.4 inches (5.33 x 3.30 x 1.02 cm) |
| Item Weight | 1.6 ounces (45.36 grams) |
| UPC | 738714001791 |
| Manufacturer | DSC |
| Compatible Devices | Smartphone, Tablet (for system management, not direct panic key interaction) |
| Other Display Features | Wireless |
8. Warranty and Support
For warranty information, please refer to the documentation provided with your complete security system or contact your authorized DSC dealer. DSC products are typically covered by a limited warranty against defects in materials and workmanship.
For technical assistance, product support, or service inquiries, please contact your security system installer or visit the official DSC website for contact information and resources.
