DSC PG9303

DSC PG9303 PowerSeries Neo PowerG Wireless Door/Window Magnetic Contact User Manual

Model: PG9303

1. Introduction

The DSC PG9303 PowerSeries Neo PowerG Wireless Door/Window Magnetic Contact is a security device designed to protect common intrusion points such as windows and doors. This contact communicates wirelessly with your security system, reporting when a door or window is opened or closed. It provides timely alerts upon detection of an intrusion attempt, enhancing property protection.

DSC PG9303 PowerG Wireless Door/Window Magnetic Contact, showing the main sensor unit and the smaller magnet unit in white.

Image 1.1: The DSC PG9303 PowerG Wireless Door/Window Magnetic Contact. This image displays the two primary components of the contact sensor: the larger main sensor unit and the smaller magnet unit, both in a white finish. These units are designed to be mounted on a door or window frame and the moving part of the door/window, respectively, to detect opening and closing.

2. Features

3. Package Contents

Verify that all items are present in the package:

4. Setup and Installation

Proper installation ensures optimal performance and reliable security. This device is designed for window mount and door mount applications.

4.1. Choosing a Mounting Location

4.2. Battery Activation

  1. Locate the battery pull tab on the sensor unit.
  2. Firmly pull the tab to activate the pre-installed lithium battery. The sensor will power on.

4.3. Mounting the Sensor and Magnet

  1. Mount the larger sensor unit on the stationary part of the door or window frame.
  2. Mount the smaller magnet unit on the moving part of the door or window (the door itself or the window sash).
  3. Ensure the alignment marks on both units are facing each other and are within the specified gap (typically 1/2 inch or 1.27 cm) when the door/window is closed.
  4. Use the provided screws or adhesive strips for secure mounting.

4.4. Enrolling with the Security System

Refer to your specific security system's installation manual (e.g., PowerSeries Neo, PowerSeries Pro, Qolsys panel) for detailed instructions on how to enroll new wireless devices. Generally, this involves:

5. Operation

Once installed and enrolled, the PG9303 contact operates automatically:

6. Maintenance

6.1. Battery Replacement

The PG9303 uses a long-lasting lithium battery. When the battery level is low, your security system will typically indicate a low battery condition for the device. To replace the battery:

  1. Disarm your security system and put it into maintenance mode if available, to prevent false alarms.
  2. Carefully open the casing of the sensor unit.
  3. Remove the old lithium battery.
  4. Insert a new, identical lithium battery, ensuring correct polarity.
  5. Close the sensor casing securely.
  6. Test the sensor by opening and closing the door/window to confirm it communicates with the panel.

6.2. Cleaning

Clean the exterior of the sensor and magnet units periodically with a soft, dry cloth. Avoid using abrasive cleaners or solvents.

6.3. Regular Checks

Periodically test the contact by opening the protected door or window while the system is armed (or in test mode) to ensure it triggers the appropriate response from your security panel.

7. Troubleshooting

ProblemPossible CauseSolution
Sensor not detecting opening/closing
  • Incorrect alignment of sensor and magnet.
  • Dead or low battery.
  • Sensor not properly enrolled with the panel.
  • Adjust sensor and magnet for proper alignment (within 1/2 inch).
  • Replace the battery.
  • Re-enroll the sensor with your security panel.
Sensor not communicating with panel
  • Out of range from the security panel.
  • Signal interference.
  • Dead or low battery.
  • Relocate the sensor closer to the panel or install a PowerG repeater.
  • Check for sources of interference (e.g., large metal objects, other wireless devices).
  • Replace the battery.
False alarms
  • Loose mounting.
  • Door/window movement due to wind or vibration.
  • Ensure both sensor and magnet are securely mounted.
  • Check for excessive movement of the door/window and secure it if necessary.

8. Specifications

Model NumberPG9303
BrandDSC
Control MethodTouch
Mounting TypeWindow Mount, Door Mount
Sensor TechnologyContact Sensor
UPC738714001098
ManufacturerDSC
Item Weight1.87 ounces
Package Dimensions3.74 x 2.17 x 0.87 inches
Item Package Quantity1
Included ComponentsBattery
Battery TypeLithium
Power SourceBattery Powered
Compatible DevicesPowerSeries Neo, PowerSeries Pro, Qolsys panels

9. Warranty Information

Specific warranty details for the DSC PG9303 are typically provided with the product packaging or available on the manufacturer's official website. Please refer to the documentation included with your purchase or visit the DSC website for comprehensive warranty terms and conditions.

10. Support

For technical assistance, troubleshooting beyond this manual, or further inquiries, please contact DSC customer support. Contact information can usually be found on the product packaging, the manufacturer's website, or through your security system installer.

Manufacturer Website: www.dsc.com

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