1. Introduction
The PetSafe Drinkwell 3.7 Litre Pet Water Fountain is designed to provide a continuous supply of fresh, filtered water for your pets. This automatic water bowl features a free-falling water stream with adjustable flow control, encouraging increased hydration for cats and small to medium dog breeds. Its design prioritizes ease of cleaning, ensuring a hygienic drinking experience for your companions.

Figure 1: PetSafe Drinkwell 3.7 Litre Pet Water Fountain.
2. Safety Information
Please read and understand all instructions before using the PetSafe Drinkwell 3.7 Litre Pet Water Fountain. Failure to follow these instructions may result in product damage or injury.
- Do not immerse the power adapter or plug in water.
- Do not operate the fountain if the power cord or plug is damaged.
- Always unplug the fountain before cleaning or performing maintenance.
- This product is for indoor use only.
- Keep the power cord away from chewing pets.
- Use only genuine PetSafe replacement parts and filters.
3. Package Contents
Verify that all items are present in your package:
- Water Fountain Base
- Fountain Tower/Reservoir
- Pump with Power Cord
- Foam Filter
- Carbon Filter
- Instruction Manual
4. Setup
Follow these steps to assemble your PetSafe Drinkwell 3.7 Litre Pet Water Fountain:
- Rinse Components: Thoroughly rinse all fountain components (excluding the pump and power adapter) with warm water.
- Install Pump: Place the pump into the designated area in the fountain base. Ensure the power cord is routed through the cord channel to prevent pinching.
- Insert Filters: Insert the foam filter around the pump. Then, place the carbon filter into its housing.
- Assemble Tower: Carefully place the fountain tower onto the base, ensuring it is securely seated and the pump outlet aligns with the tower's water inlet.
- Fill with Water: Fill the fountain with water up to the maximum fill line. Use a pitcher to avoid spilling.
- Connect Power: Plug the power adapter into a wall outlet. The fountain will begin circulating water.

Figure 2: Assembled fountain in a home environment.
5. Operating Instructions
The PetSafe Drinkwell 3.7 Litre Pet Water Fountain is designed for continuous operation. Keep the fountain plugged in at all times to ensure fresh water availability for your pet.
- Adjust Flow Control: The fountain features adjustable flow control. Rotate the knob on the pump to increase or decrease the water flow rate. This allows you to customize the stream to your pet's preference, from a gentle flow to a more tranquil stream.
- Refilling: Check the water level daily. When the water level is low, simply add more water using a pitcher directly into the fountain basin. There is no need to disassemble the fountain for refilling.

Figure 3: Dog enjoying fresh water from the fountain.

Figure 4: Cat drinking from the free-falling stream.
6. Maintenance
Regular cleaning and filter replacement are crucial for the longevity of your fountain and your pet's health.
- Daily: Check water level and refill as needed.
- Weekly: Disassemble and clean all fountain components. The fountain is designed with no hard-to-reach crevices for easy cleaning.
- Filter Replacement: Replace the foam filter every 2-4 weeks, or as needed, to catch hair and debris. Replace the carbon filter every 2-4 weeks to remove bad tastes and odors.

Figure 5: Dishwasher safe components for easy cleaning.

Figure 6: The fountain uses filters for clean water.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Fountain not running | Not plugged in; power outage; pump clogged. | Check power connection; verify outlet functionality; clean pump impeller. |
| Low water flow | Low water level; clogged filter; pump impeller dirty. | Refill water; replace filters; clean pump impeller. |
| Water tastes or smells bad | Old water; dirty fountain; expired carbon filter. | Change water; clean fountain thoroughly; replace carbon filter. |
| Excessive noise | Low water level; pump not properly seated; dirty pump. | Refill water; ensure pump is correctly installed; clean pump. |
8. Specifications
- Model Number: PWW17-16797
- Capacity: 3.7 Litres
- Material: Plastic
- Color: Grey
- Product Dimensions: 29.2 x 32 x 19 cm
- Power Source: Corded Electric
- Power Cord Length: Approximately 1.68 m
- Usage: Indoor
- Special Features: Automatic, Easy to Clean, Adjustable Flow Control
9. Warranty and Support
PetSafe products come with a limited warranty. For specific warranty details, product support, or to purchase replacement parts, please visit the official PetSafe website or contact their customer service. Contact information can typically be found on the product packaging or the manufacturer's website.
PetSafe is committed to helping you and your pet LIVE HAPPY TOGETHER.





