1. Introduction
This manual provides essential information for the safe and efficient operation of your Hisense 85H6570G 85-Inch 4K Ultra HD Android Smart TV. This television delivers a high-resolution viewing experience with enhanced color, detail, and depth, powered by Android TV and compatible with voice assistants like Alexa and Google Assistant. Please read this manual thoroughly before using your TV and retain it for future reference.
Figure 1: Front view of the Hisense 85H6570G Smart TV.
2. Safety Information
Always follow basic safety precautions when using this product to reduce the risk of fire, electric shock, and injury. This large television requires careful handling during setup and installation.
- Power Source: Connect the TV only to a power outlet of the specified voltage.
- Ventilation: Ensure adequate ventilation around the TV. Do not block ventilation openings.
- Water and Moisture: Do not expose the TV to rain or moisture. Do not place objects filled with liquids on the TV.
- Cleaning: Unplug the TV from the power outlet before cleaning. Use a soft, dry cloth.
- Handling: Due to its size and weight, assembly and movement of the 85-inch TV require at least two people.
3. What's in the Box
Verify that all components are present upon unboxing:
- Hisense 85H6570G 85-Inch 4K UHD Android Smart TV
- Voice Remote Control (batteries included)
- Power Cord
- Quick Start Guide and/or User Manual
- TV Stands (Left and Right)
- Screws for TV Stands
Figure 2: Included Voice Remote Control.
4. Setup
4.1. Unboxing and Initial Preparation
The unboxing process for a large television requires careful attention to avoid damage. It is recommended that two people handle the TV during unboxing and setup.
Video 1: Official Hisense guide on unboxing your TV. This video demonstrates the recommended steps for safely removing the TV from its packaging and preparing it for stand installation.
4.2. Attaching the TV Stands
- Carefully lay the TV face-down on a soft, flat surface to prevent screen damage.
- Align each stand with the corresponding screw holes on the bottom of the TV.
- Secure the stands using the provided screws. Ensure they are tightened firmly.
Figure 3: Proper attachment of the TV stand.
4.3. Wall Mounting (Optional)
If you choose to wall mount your TV, ensure you use a compatible VESA wall mount system. The VESA measurements for this model are 800 x 400mm / M8. Wall mount is sold separately. Consult a professional for installation if unsure.
Figure 4: Rear view of the TV, highlighting VESA mount locations and input ports.
4.4. Connecting Power
Plug the power cord into the TV's power input, then into a wall outlet. The TV is designed for 120 Volts power supply.
5. Operating Instructions
5.1. Power On/Off
Press the Power button on the remote control (Figure 2) to turn the TV on or off.
5.2. Smart TV Features (Android TV)
Your Hisense TV runs on Android TV, providing access to over 4,000 apps and games. Navigate the home screen using the remote to access streaming services like Netflix, Prime Video, Disney+, Hulu, YouTube, and more.
5.3. Voice Control
The included voice-enabled remote allows you to control the TV using voice commands. Additionally, the TV is compatible with Alexa-enabled devices (sold separately) and has Google Assistant built-in. Use voice commands to:
- Open or search for apps.
- Control volume and inputs.
- Search for TV shows and movies.
- Control smart home devices (e.g., lights, thermostat) via Google Assistant.
5.4. Picture Settings
The TV features 4K UHD resolution, Dolby Vision HDR, and HDR10 for enhanced color, contrast, and brightness. Motion Rate 120 image processing minimizes picture lag for clear images during fast-paced content. Adjust picture settings via the TV's menu to suit your viewing preferences.
5.5. Audio Settings
Enjoy crisp, immersive audio from the two 7-watt speakers and DTS Virtual:X immersive surround sound. You can also wirelessly connect compatible soundbars, headphones, or stereo components using built-built-in Bluetooth connectivity.
5.6. Gaming Mode
The TV includes an auto game mode designed to reduce input lag and latency, providing a smoother gaming experience.
6. Maintenance
- Screen Cleaning: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, slightly dampen the cloth with water or a specialized screen cleaner. Do not spray liquid directly onto the screen.
- Cabinet Cleaning: Wipe the TV cabinet with a soft, dry cloth.
- Ventilation: Keep the ventilation openings clear of dust and debris to prevent overheating.
- Power Cord: Regularly check the power cord for any damage. If damaged, discontinue use and contact customer support.
7. Troubleshooting
If you encounter issues with your TV, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| TV does not turn on/off by itself | Power supply issue, software glitch, or external interference. | Check power cable connection. Unplug the TV for 60 seconds, then plug it back in. Ensure no external devices are sending conflicting signals. Check for software updates. |
| No picture/Poor picture quality | Incorrect input source, cable connection, or picture settings. | Verify correct input source. Check all cable connections (HDMI, antenna). Adjust picture settings (brightness, contrast, color). |
| No sound/Poor sound quality | Volume too low, mute activated, audio settings, or external audio device issues. | Increase volume. Check if mute is active. Verify audio output settings. If using external audio, check its connections and power. |
| Remote control not responding | Dead batteries, obstruction, or remote not paired. | Replace batteries. Remove any obstructions between remote and TV. Re-pair the remote if necessary (refer to Quick Start Guide). |
| Network connectivity issues | Wi-Fi signal strength, incorrect password, or router issue. | Check Wi-Fi signal strength. Re-enter Wi-Fi password. Restart your router. Try connecting via Ethernet cable if possible. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Hisense |
| Model Number | 85H6570G |
| Screen Size | 84.5 Inches (85-Inch Class) |
| Display Technology | LCD |
| Resolution | 4K Ultra HD |
| Refresh Rate | 60 Hz (Motion Rate 120) |
| HDR Support | Dolby Vision HDR, HDR10 |
| Operating System | Android TV |
| Voice Assistant | Google Assistant Built-in, Alexa Compatible |
| Audio | 2 x 7-watt speakers, DTS Virtual:X |
| Connectivity | Wireless (Wi-Fi), Bluetooth, HDMI, Ethernet (LAN), USB |
| Product Dimensions (without stand) | 74.8" W x 43.1" H x 3.3" D |
| Product Dimensions (with stand) | 74.8" W x 46.8" H x 16.4" D |
| Item Weight (with stand) | 113.1 pounds |
| VESA Wall Mount | 800 x 400mm / M8 |
| Power Consumption | 400W |
9. Warranty & Support
The Hisense 85H6570G includes a 1-year manufacturer's warranty. For technical support, warranty claims, or further assistance, please refer to the contact information provided in your Quick Start Guide or visit the official Hisense support website.
