1. Introduction
This manual provides essential instructions for the safe and efficient operation, installation, maintenance, and troubleshooting of your Kolice Commercial Tabletop Hard Ice Cream Machine, Model ICM-28. Please read this manual thoroughly before operating the machine to ensure proper usage and to prevent damage or injury.
2. Safety Instructions
- Ensure the machine is connected to a grounded power outlet with the correct voltage (110V 60HZ) and wattage (2000W).
- Do not operate the machine with wet hands or in wet environments to avoid electrical shock.
- Keep hands and foreign objects away from moving parts during operation.
- Always unplug the machine before cleaning, maintenance, or when not in use.
- Do not attempt to repair the machine yourself. Contact qualified service personnel for assistance.
- Ensure proper ventilation around the machine to prevent overheating.
3. Product Overview
3.1 Key Features
- ETL Certified commercial tabletop design.
- Production capacity: 35 Quart/hour (9-11 gallons/hour).
- 14L cylinder for vertical feeding and mixing.
- 4.3-inch touch control panel with auto washing, timer control, and one-key automatic running.
- Current overload protection for enhanced safety.
- Ability to mix and feed small pieces of chocolates, biscuits, or fresh fruits during operation.
3.2 Machine Components
The Kolice ICM-28 is constructed with durable stainless steel and features a user-friendly design for commercial applications.
4. Setup
4.1 Unpacking
Carefully remove the machine from its plywood case packing. Inspect for any shipping damage. Retain packaging for future transport or service if necessary.
4.2 Placement
Place the machine on a stable, level countertop capable of supporting its weight (approximately 176 lbs / 80 kg). Ensure adequate clearance around the machine for ventilation, especially at the sides and rear where air vents are located. Avoid placing near heat sources or in direct sunlight.
4.3 Power Connection
Connect the machine to a dedicated 110V, 60Hz, 2000W electrical outlet using the provided US plug. Ensure the outlet is properly grounded and can handle the machine's power requirements.
5. Operating Instructions
5.1 Preparation
- Ensure the machine is clean and all components are correctly assembled.
- Prepare your ice cream, gelato, or sorbet mix according to your recipe.
- Pour the prepared mix into the machine's hopper.
5.2 Making Hard Ice Cream
- Prepare Material: Have your ice cream base ready and pour it into the batch freezer cylinder.
- Start Machine: Close the door securely. Turn on the machine and select the 'Produce' function on the 4.3-inch touch control panel to begin the freezing process.
- Freezing Cycle: The machine will churn and freeze the mixture. This process typically takes approximately 25 minutes, depending on the mix and desired consistency.
- Dispense: Once the cycle is complete, open the dispensing door to output the finished hard ice cream, gelato, or sorbet into a container.
5.3 Adding Inclusions
Small pieces of chocolates, biscuits, or fresh fruits can be added to the mixture while the machine is running. Use the designated opening or follow specific instructions on the control panel for adding inclusions.
6. Cleaning and Maintenance
Regular cleaning and maintenance are crucial for the longevity and hygienic operation of your ice cream machine.
6.1 Auto Washing Function
The machine is equipped with an auto washing function. After dispensing the product, follow the instructions on the touch control panel to initiate the automatic cleaning cycle. This typically involves adding warm water and a cleaning solution to the hopper.
6.2 Manual Cleaning of Components
For thorough cleaning, certain components require manual washing. Always unplug the machine before disassembling any parts.
- Dispensing Door and Agitator: Remove the dispensing door and the agitator (beater) assembly. These parts are designed for hand washing.
Figure 7: Illustration of how to safely remove the agitator from the freezing cylinder for cleaning. - Seals and Gaskets: Carefully remove all seals and gaskets from the dispensing door and other removable parts. Wash them thoroughly with warm, soapy water and rinse. Ensure they are completely dry before reassembly to prevent mold growth.
- Exterior: Wipe down the stainless steel exterior with a damp cloth and a mild, non-abrasive cleaner.
Product Care Instructions: Hand Wash all removable components. Do not use abrasive cleaners or scouring pads that could scratch the surfaces.
7. Troubleshooting
This section addresses common issues you might encounter with your Kolice ICM-28 machine. For problems not listed here, or if solutions do not resolve the issue, please contact Kolice customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not turn on | No power supply; Power cord not plugged in; Circuit breaker tripped. | Check power connection; Ensure outlet is functional; Reset circuit breaker. |
| Ice cream is too soft/not freezing | Incorrect mix consistency; Ambient temperature too high; Refrigeration issue. | Adjust mix recipe; Ensure proper ventilation; Contact service if refrigeration is suspected. |
| Unusual noise during operation | Loose components; Motor issue; Foreign object in cylinder. | Turn off and inspect for loose parts; Remove any foreign objects; Contact service if noise persists. |
| Error message on display | Specific system fault. | Refer to the error code in the full service manual or contact Kolice support with the error code. |
8. Specifications
| Feature | Specification |
|---|---|
| Brand | Kolice |
| Model Number | ICM-28 |
| Product Dimensions (L x W x H) | 26.8" x 20.5" x 30.7" (68cm x 52cm x 78cm) |
| Net Weight | 176 lbs (80 kg) |
| Capacity | 14 Liters (cylinder) |
| Production Capacity | 35 Quart/hour (9-11 gal/hour) |
| Power | 110V, 60HZ, 2000W |
| Material | Stainless Steel |
| Operation Mode | Automatic |
| Certifications | ETL Certificate |
| UPC | 751433541607 |
9. Warranty and Support
Kolice Refrigeration Equipment Manufacturer Inc. provides long-term technical support and spare parts for maintenance of its products. For any inquiries regarding warranty, service, or spare parts, please contact Kolice customer support directly. Specific warranty periods may vary and are typically provided at the point of purchase or through official Kolice documentation.
