Introduction
Welcome to the CUSIMAX Raclette Grill user manual. This versatile 2-in-1 electric grill is designed for enjoyable indoor cooking experiences, perfect for family dinners and parties. With its reversible non-stick plate and individual raclette trays, you can grill a variety of foods and melt cheese simultaneously. Please read this manual carefully before use to ensure safe and optimal performance.
Important Safety Instructions
- Always place the grill on a stable, heat-resistant surface.
- Do not immerse the appliance, cord, or plug in water or other liquids.
- Ensure the voltage matches the rating label on the appliance.
- Keep out of reach of children. Close supervision is necessary when used near children.
- Do not touch hot surfaces. Use handles or knobs.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Do not use outdoors.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
Product Overview
The CUSIMAX Raclette Grill (Model: CMRG-300) features a compact and efficient design for versatile cooking.

Figure 1: CUSIMAX Raclette Grill in use, showcasing its dual cooking capabilities.
Key Components:
- Reversible Non-stick Baking Tray: Features a grooved surface for grilling meats and a flat surface for crepes, pancakes, or eggs.
- Heating Element: Powerful 1500W heating tube for quick and efficient cooking.
- Adjustable Temperature Control: Knob with indicator light to set desired cooking temperature.
- 8 Independent Raclette Trays: Heat-resistant, non-stick pans for melting cheese, cooking small portions, or keeping food warm.
- 8 Wooden Spatulas: Included for easy food handling with the raclette trays.

Figure 2: Detailed view of the grill's components and dimensions (19 x 9 inches).
Setup
- Unpack: Carefully remove all components from the packaging.
- Clean: Before first use, wash the reversible baking tray, raclette trays, and wooden spatulas with warm soapy water. Wipe the main unit with a damp cloth. Ensure all parts are completely dry before assembly.
- Assemble: Place the main unit on a stable, flat, heat-resistant surface. Position the reversible non-stick baking tray securely on top of the heating element.
- Connect: Plug the power cord into a standard 120V AC electrical outlet.
Operating Instructions
Preheating:
Turn the adjustable temperature control knob to your desired setting. The indicator light will illuminate, signaling that the grill is heating. Allow 5-10 minutes for the grill to preheat for optimal results.

Figure 3: Adjustable temperature control for precise cooking.
Using the Reversible Baking Tray:
- Grill Surface (Grooved): Ideal for meats, seafood, and vegetables. The grooved design helps drain excess oil, leaving grill marks.
- Flat Surface: Perfect for making crepes, pancakes, eggs, or even warming tortillas.

Figure 4: The 2-in-1 reversible non-stick baking tray offers versatile cooking options.
Using the Raclette Trays:
Place your desired ingredients (e.g., cheese, small vegetables, eggs) into the individual raclette trays. Slide the trays into the designated slots beneath the main grilling surface. The heating element above will melt and cook the contents. Use the included wooden spatulas to remove food from the non-stick trays.

Figure 5: Eight individual raclette pans allow for personalized cooking.
Official Product Videos:
Video 1: CUSIMAX Raclette Grill, Your Portable Social Restaurant! This video provides a general overview of the grill's features and how it can be used for social dining.
Video 2: Great idea for indoor fun. This video demonstrates various cooking scenarios and the ease of use for indoor gatherings.
Video 3: CUSIMAX raclette grill, ideal for parties and family dinners. This video highlights the grill's suitability for entertaining and diverse meal preparation.
Video 4: Your portable social restaurant! This video emphasizes the grill's portability and its role in creating a social dining experience.
Cleaning & Maintenance
Proper cleaning and maintenance will extend the life of your CUSIMAX Raclette Grill.
- Unplug and Cool: Always unplug the appliance from the power outlet and allow it to cool completely before cleaning.
- Removable Parts: The reversible baking tray and raclette trays are easily removable for cleaning.
- Non-stick Cleaning: The non-stick coating allows for easy food removal and simple cleaning. Wash the baking tray and raclette trays with warm, soapy water using a soft sponge. Avoid abrasive cleaners or scouring pads that could damage the non-stick surface.
- Dishwasher Safe: The removable non-stick baking tray and raclette trays are dishwasher safe for convenience.
- Main Unit: Wipe the main unit with a damp cloth. Do not immerse the main unit in water.
- Storage: Ensure all parts are clean and dry before storing the grill in a cool, dry place.

Figure 6: Non-stick raclette trays are easy to clean.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Grill not heating up. | Not plugged in; power outlet malfunction; temperature knob set to OFF. | Ensure the grill is properly plugged into a working outlet. Turn the temperature knob to a desired heat setting. |
| Food sticking to the plate. | Insufficient preheating; no oil applied; damaged non-stick coating. | Allow adequate preheating time (5-10 mins). Apply a thin layer of cooking oil before use. Avoid using metal utensils that can scratch the coating. |
| Uneven cooking. | Food not evenly distributed; insufficient preheating. | Distribute food evenly on the grilling surface. Ensure the grill is fully preheated before adding food. |
Specifications
| Feature | Detail |
|---|---|
| Brand | CUSIMAX |
| Model Number | CMRG-300 |
| Special Feature | Temperature Control |
| Color | Black |
| Material | Aluminum (PFOA Free, PFAS Free, Lead Free) |
| Product Dimensions | 5"D x 4"W x 4"H |
| Wattage | 1500 watts |
| Voltage | 120 Volts (AC) |
| Item Weight | 7.38 Pounds |
| Number of Settings | 6 |
| Included Components | Raclette Table Grill, 8 Raclette Pans & Wooden Spatulas, 2 in 1 Reversible Non-stick Plate |
| Country of Origin | China |
| Date First Available | May 19, 2020 |
Warranty & Support
CUSIMAX is committed to providing the best service. This product comes with free lifetime customer service and a 180-day worry-free return policy. If you encounter any problems or have questions, please feel free to contact CUSIMAX customer service for assistance.
For more information, visit the official CUSIMAX Store.