Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Scotsman UC2024MA-1 Commercial Undercounter Ice Maker. Please read all instructions carefully before operating the unit to ensure proper function and longevity.

Image: Front view of the Scotsman UC2024MA-1 Commercial Undercounter Ice Maker, a compact stainless steel unit with a dark grey top and front grille, designed for commercial use.
Safety Information
Always observe basic safety precautions when using this appliance to reduce the risk of fire, electric shock, or injury. Keep this manual for future reference.
- Ensure the unit is properly grounded.
- Do not operate with a damaged power cord.
- Keep ventilation openings clear of obstructions.
- Only qualified personnel should perform installation and servicing.
Setup and Installation
Unpacking
Carefully remove all packaging materials. Inspect the unit for any shipping damage. Report any damage immediately to the carrier and your dealer.
Location Requirements
- Install on a level, stable surface capable of supporting the unit's weight when full of ice.
- Ensure adequate air circulation around the unit. Maintain clearances as specified in the full installation guide.
- Avoid direct sunlight or heat sources.
- The unit is designed for undercounter installation, requiring specific dimensions. Product dimensions are approximately 28.5 x 24 x 39 inches.
Electrical Connection
The unit requires a dedicated 115 Volt, 60 Hz, single-phase electrical supply. Ensure the electrical outlet is properly grounded and meets local codes. Do not use extension cords.
Water Connection
Connect the unit to a potable water supply with appropriate pressure and filtration. A drain connection is also required for wastewater.

Image: Rear view of the Scotsman UC2024MA-1 ice maker, revealing the compressor, condenser coils, and various plumbing and electrical connections. This view is typical for installation and service access.
Initial Startup
- After connecting water and power, turn on the unit.
- Allow the unit to run for several hours to produce its first batch of ice.
- Discard the first few batches of ice to ensure cleanliness.
Operating Instructions
The Scotsman UC2024MA-1 is designed for automatic ice production. Once properly installed and powered, the unit will continuously produce ice until the storage bin is full.
Accessing Ice
To access the ice, simply slide back the front door of the ice bin. Use a clean scoop to retrieve ice. The unit features a slide-back door for convenient access.

Image: A composite image showing a QR code for quick access to service, cleaning, and guides, and a hand opening the slide-back door of the ice maker for easy ice access.
Ice Type
This model produces crystal-clear medium cube ice, ideal for various applications.

Image: Graphic detailing Scotsman's small and medium cube ice, with applications such as mixed drinks, carbonated beverages, ice dispensing, and banquet services. Medium cube size is specified as 7/8" x 7/8" x 7/8".
Maintenance
Regular maintenance is crucial for the performance and longevity of your ice maker. Always disconnect power before performing any maintenance.
Cleaning the Air Filter
The air filter should be cleaned regularly, typically monthly, or more often in dusty environments. A dirty filter can reduce efficiency and lead to operational issues.
- Locate the air filter behind the front grille.
- Carefully slide out the filter.
- Wash the filter with warm water and a mild detergent.
- Rinse thoroughly and allow to air dry completely before reinserting.

Image: A close-up view of the Scotsman ice maker's front grille, with the air filter partially pulled out, demonstrating the ease of access for cleaning.
Cleaning the Ice Bin and Water System
Periodically clean the ice bin and the internal water system to prevent scale buildup and maintain ice quality. Refer to the full service manual for detailed cleaning procedures, which may involve specific cleaning solutions.
External Cleaning
Wipe down the exterior surfaces with a soft cloth and mild detergent. Avoid abrasive cleaners or pads that could scratch the finish.
Troubleshooting
Before contacting service, review the following common issues and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit not producing ice | No power; water supply off; clogged water filter; high ambient temperature. | Check power connection; ensure water supply is on; replace water filter; ensure proper ventilation. |
| Reduced ice production | Dirty air filter; scale buildup in water system; high ambient temperature. | Clean air filter; perform descaling procedure; ensure proper ventilation. |
| Ice tastes or smells bad | Unclean water system; old water filter; contaminated ice bin. | Clean water system and ice bin; replace water filter. |
| Error Code 1 (Auger direction) | Motor or auger mechanism issue. | Contact qualified service personnel. |
For issues not listed or if solutions do not resolve the problem, please contact Scotsman customer support or a certified service technician.
Specifications
Key technical specifications for the Scotsman UC2024MA-1 Commercial Undercounter Ice Maker:
- Model Name: UC2024MA-1
- Brand: Scotsman
- Capacity: 80 Pounds (ice storage bin)
- Wattage: 1322.5 watts
- Voltage: 115 Volts
- Product Dimensions: 28.5 x 24 x 39 inches (Depth x Width x Height)
- Installation Type: Undercounter
- Ice Type: Medium Cube
- Manufacturer: Scotsman
- ASIN: B088KVYL29
- Date First Available: March 30, 2020
Warranty and Support
Warranty Information
For detailed warranty terms and conditions, please refer to the warranty card included with your product or visit the official Scotsman website. Keep your proof of purchase for warranty claims.
Customer Support
For technical assistance, parts, or service, please contact Scotsman customer support. You can often find quick access to service, cleaning, and guides by scanning the QR code located on your unit.

Image: A close-up of a QR code label, indicating quick access to Scotsman service, cleaning, and guides. This code is typically found on the unit for easy reference.
Visit the official Scotsman website for the most up-to-date support resources: www.scotsman-ice.com





