Introduction
The Cisco Headset 730 is a premium Bluetooth headset designed for versatile use in business, personal, and mobile environments. It offers crystal-clear HD audio, advanced noise cancellation, and robust security features to enhance productivity and communication. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your headset.
Figure 1: Cisco Headset 730 in Carbon Black.
What's in the Box
Your Cisco Headset 730 package includes the following components:
- Wireless Bluetooth Headset
- USB-A and 3.5mm Cables
- Carrying Case
- USB-A HD Bluetooth Adapter
Figure 2: Cisco Headset 730 with its accompanying cables and case.
Setup
Initial Charging
Before first use, fully charge your headset using the provided USB-A cable connected to a power source. The LED indicator will show charging status.
Pairing with Devices
The Cisco Headset 730 supports connection to up to three devices simultaneously (two wireless and one wired).
Bluetooth Pairing
- Ensure the headset is powered off.
- Press and hold the Power button until the LED indicator flashes blue and red, indicating pairing mode.
- On your device (smartphone, computer, Cisco IP Phone), enable Bluetooth and search for "Cisco Headset 730".
- Select the headset from the list to complete pairing.
Connecting via USB-A HD Bluetooth Adapter
Plug the USB-A HD Bluetooth Adapter into an available USB-A port on your computer or Cisco device. The headset will automatically connect to the adapter once both are powered on and within range.
Wired Connection
Use the provided 3.5mm audio cable to connect the headset directly to any device with a 3.5mm audio jack. This connection is ideal for devices without Bluetooth or when battery power is low.
Operating Instructions
On-Ear Controls
The Cisco Headset 730 features intuitive on-ear controls for managing calls, media, and headset settings.
- Power Button: Press and hold to power on/off. Short press for battery status.
- Volume Up/Down: Adjust audio volume.
- Multi-function Button: Answer/end calls, play/pause media, activate voice assistant.
- ANC/Ambient Mode Switch: Toggle between Active Noise Cancellation (ANC) and Ambient Mode.
Figure 3: User demonstrating focus in an office environment with the headset.
Active Noise Cancellation (ANC) and Ambient Mode
The headset offers two modes of active noise cancellation (adaptive and manual) to minimize distractions. Use the dedicated switch to activate ANC for immersive audio or switch to Ambient Mode to hear your surroundings without removing the headset.
Video 1: Demonstrates the features of the Cisco Headset 730, including intuitive experiences, adaptive noise cancellation, clear voice technology, enterprise-grade security, flexible connectivity, and seamless transitions between devices. This video highlights the headset's versatility for business and personal use.
Cisco Headset Mobile App
Download the Cisco Headset mobile app (available on App Store and Google Play) to unlock full customization options. The app allows you to:
- Adjust equalizer settings for personalized audio.
- Configure headset features.
- Troubleshoot common issues.
- Manage connected devices and seamlessly transition between them.
Figure 4: User enjoying media with the headset in a relaxed setting.
Maintenance
Proper care ensures the longevity and optimal performance of your Cisco Headset 730.
- Cleaning: Wipe the headset with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Storage: Store the headset in its provided carrying case when not in use to protect it from dust and damage.
- Battery Care: Avoid fully discharging the battery frequently. Charge regularly to maintain battery health.
- Water Resistance: The headset is not water resistant. Avoid exposure to liquids.
Troubleshooting
If you encounter issues with your Cisco Headset 730, try the following solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No audio/Poor audio quality | Low battery, out of range, incorrect device selection, interference. | Charge headset, move closer to device, check device's audio output settings, reduce interference sources. |
| Headset not pairing | Headset not in pairing mode, device's Bluetooth off, previously paired. | Ensure headset is in pairing mode (flashing blue/red), enable device Bluetooth, forget previous pairings on device. |
| Microphone not working | Muted, incorrect input device selected on computer. | Check headset mute button, verify microphone input settings on your computer/device. |
| ANC not effective | Incorrect ANC mode, improper fit. | Ensure ANC is enabled and not in Ambient Mode. Adjust headset fit for better seal. |
For more detailed troubleshooting, refer to the Cisco Headset mobile app or the official Cisco support website.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Headset 730 Series |
| Item Model Number | HS-WL-730-BUNA-C |
| Connectivity Technology | Wireless (Bluetooth 5.0) |
| Headphones Jack | 3.5 mm Jack |
| Noise Control | Active Noise Cancellation |
| Audio Driver Size | 40 Millimeters |
| Frequency Range | 20Hz - 20kHz |
| Bluetooth Range | 100 Meters |
| Item Weight | 3.4 Ounces |
| Product Dimensions | 23.62 x 23.62 x 33.46 inches |
| Color | Carbon Black |
| Material | Plastic |
| Power Source | Corded Electric |
| Batteries | 1 A batteries required. (included) |
| Compatible Devices | Cisco Jabber/Webex devices/computers, Cisco 8851/886x model phones, Bluetooth-enabled devices |
Warranty and Support
The Cisco Headset 730 comes with a 1-year limited liability warranty. For warranty claims, technical support, or additional product information, please visit the official Cisco support website or contact Cisco customer service.
You can also find more resources and manage your headset settings through the Cisco Headset mobile app.
Official User Guide (PDF): Download Here
