Anker A2057

Anker PowerPort 5-in-1 37.5W Hub User Manual

Model: A2057

1. Product Overview

The Anker PowerPort 5-in-1 37.5W Hub (Model A2057) is an integrated device combining a USB Power Delivery (PD) rapid charger with a versatile USB-C hub. This compact unit is designed to streamline your workspace by offering multiple connectivity and charging options through a single USB-C port on your host device.

It features a built-in USB-C cable for connecting to your laptop or tablet, providing up to 30W of Power Delivery. Additionally, it includes four USB-A 3.0 ports for data transfer and peripheral connections, one of which also supports charging at up to 7.5W. For visual output, the hub is equipped with a 4K 30Hz HDMI port, allowing you to extend your display to a monitor or projector.

Anker PowerPort 5-in-1 37.5W Hub with cables

Figure 1: Anker PowerPort 5-in-1 37.5W Hub, showcasing its compact design, integrated USB-C cable, power cable, HDMI port, and four USB-A ports.

Key Features:

  • Integrated Charger and Hub: Functions as both a USB rapid charger and a USB-C data hub.
  • 5-in-1 Connectivity: Expands one USB-C port into 4 USB-A ports and 1 HDMI port.
  • Simultaneous Charging: Delivers up to 30W PD to a host device via the built-in USB-C cable and up to 7.5W to a smartphone via a dedicated USB-A charging port.
  • 4K HDMI Output: Supports vivid 4K resolution at 30Hz for external displays.
  • High-Speed Data Transfer: USB-A 3.0 ports enable data transfer speeds of up to 5Gbps.

2. Package Contents

Please verify that all items are present in your package:

  • Anker PowerPort 5-in-1 37.5W Hub (Model A2057)
  • Power Cable (approximately 1.5 meters)
  • Instruction Manual (this document)
  • Customer Support Contact Information

3. Setup Instructions

Follow these steps to set up your Anker PowerPort 5-in-1 37.5W Hub:

  1. Connect to Power: Plug the included power cable into the AC input port on the hub, then connect the other end to a wall outlet.
  2. Connect to Host Device: Connect the integrated USB-C cable from the hub to the USB-C port on your laptop, tablet, or other compatible host device. This connection will provide power to the hub and enable its data and video functions.
  3. Connect Peripherals:
    • USB-A Devices: Plug your USB-A peripherals (e.g., mouse, keyboard, USB flash drives) into the available USB-A 3.0 ports.
    • HDMI Display: Connect an HDMI cable from the hub's HDMI port to your monitor, TV, or projector. Ensure your display is set to the correct HDMI input.
    • Charging Secondary Devices: Use the designated USB-A charging port to charge your smartphone or other compatible devices.

The hub is designed for plug-and-play functionality. No additional drivers are typically required for most operating systems.

Anker PowerPort 5-in-1 Hub with labeled ports

Figure 2: Detailed view of the Anker PowerPort 5-in-1 Hub, highlighting the USB-C Power Delivery input, HDMI output, and USB-A 3.0 ports for data and charging.

4. Operating Instructions

4.1. Charging Your Host Device

The integrated USB-C cable provides Power Delivery to your connected laptop or tablet. Ensure the hub is connected to a power outlet. The hub can deliver up to 30W to your host device. Charging speed may vary depending on your device's power requirements and current battery level.

4.2. Charging Secondary Devices

One of the USB-A ports is specifically designed for charging secondary devices like smartphones, providing up to 7.5W. Other USB-A ports primarily support data transfer but may offer limited charging capabilities for some devices.

Anker PowerPort 5-in-1 Hub charging a laptop and a smartphone simultaneously

Figure 3: The hub simultaneously charging a laptop via its integrated USB-C cable (30W) and a smartphone via a USB-A port (7.5W).

4.3. Data Transfer

The four USB-A 3.0 ports support high-speed data transfer up to 5Gbps. Connect USB flash drives, external hard drives, or other data storage devices to these ports for quick file synchronization and access.

Anker PowerPort 5-in-1 Hub connected to a laptop for data transfer

Figure 4: Illustration of high-speed data transfer capabilities, showing the hub connected to a laptop with a comparison of USB 3.0 (5Gbps) vs. USB 2.0 (480Mbps).

4.4. HDMI Video Output

The HDMI port supports video output up to 4K resolution at 30Hz. Connect an HDMI-enabled display to mirror or extend your host device's screen. Ensure your host device's USB-C port supports DisplayPort Alternate Mode (Alt Mode) for video output.

Anker PowerPort 5-in-1 Hub connected to a monitor and laptop for 4K video output

Figure 5: The hub facilitating 4K 30Hz video output from a laptop to an external monitor, demonstrating its high-quality display capabilities.

5. Maintenance

To ensure the longevity and optimal performance of your Anker PowerPort 5-in-1 37.5W Hub, please follow these maintenance guidelines:

  • Cleaning: Disconnect the hub from all power sources and devices before cleaning. Use a soft, dry, lint-free cloth to wipe the surface. Do not use liquid cleaners, aerosols, or solvents.
  • Storage: Store the hub in a cool, dry place away from direct sunlight and extreme temperatures.
  • Handling: Avoid dropping or subjecting the hub to strong impacts. Do not attempt to disassemble or modify the device, as this will void the warranty and may cause damage.
  • Moisture: Keep the hub away from water and other liquids. If it comes into contact with liquid, disconnect it immediately and allow it to dry completely before reuse.

6. Troubleshooting

If you encounter issues with your Anker PowerPort 5-in-1 37.5W Hub, refer to the following common problems and solutions:

ProblemPossible Cause / Solution
No Power to Host Device / Slow Charging
  • Ensure the hub's power cable is securely connected to both the hub and a working wall outlet.
  • Verify that the integrated USB-C cable is fully inserted into your host device's USB-C port.
  • Check if your host device requires more than 30W of power. For devices with higher power demands (e.g., some high-performance laptops), the hub may not provide sufficient power, leading to slow charging or battery drain under heavy load.
  • Some devices may not support Power Delivery via third-party hubs. Try connecting the device directly to its original charger to confirm.
HDMI Output Not Working
  • Ensure the HDMI cable is securely connected between the hub and the display.
  • Verify that your monitor/TV is set to the correct HDMI input source.
  • Confirm that your host device's USB-C port supports DisplayPort Alternate Mode (Alt Mode). Not all USB-C ports support video output.
  • Try a different HDMI cable or display to rule out faulty equipment.
  • Restart your host device.
USB-A Ports Not Functioning
  • Ensure the hub is properly connected to your host device and receiving power.
  • Try connecting the USB-A device to a different port on the hub.
  • Test the USB-A device directly with your host device to confirm it is working correctly.
  • If connecting multiple power-hungry devices (e.g., external hard drives), ensure the hub is receiving sufficient power.
Hub Feels Warm

It is normal for the hub to become warm during operation, especially when charging multiple devices or using the HDMI output. If it becomes excessively hot, disconnect it and contact customer support.

7. Specifications

FeatureDetail
Model NumberA2057
BrandAnker
ColorWhite
Input100 - 240V~1.7A 50 - 60Hz
USB-C Output (PD)5V=2.4A / 9V=3A / 15V=2A / 20V=1.5A (Max 30W to host device)
USB-A Output (Charging)5V=1.5A (Max 7.5W to secondary device)
Total Max Output37.5W
USB-A Data Transfer SpeedUp to 5Gbps (USB 3.0)
HDMI Output ResolutionUp to 4K @ 30Hz
Product Dimensions7.5 x 7.5 x 2.8 cm (approx. 76 x 76 x 28 mm)
Product WeightApprox. 149.69 g (0.33 lbs)
UPC194644142780

8. Warranty and Support

8.1. Warranty Information

Anker provides an 18-month product warranty from the date of purchase. In the event of a product defect within this period, a new product will be exchanged promptly after confirmation.

Additionally, for registered members of the Anker official online store, the standard 18-month product warranty is automatically extended by 6 months, totaling a 24-month warranty period.

Anker warranty information showing 18 months product warranty plus 6 months extended warranty for members

Figure 6: Visual representation of Anker's warranty policy, indicating an 18-month standard warranty and an additional 6-month extension for registered members.

8.2. Customer Support

For any questions regarding your product, setup, operation, or delivery, please do not hesitate to contact Anker Customer Support. Our team is available to assist you.

Please refer to the contact information provided in your package or visit the official Anker website for the most up-to-date support details.

All Anker Group products (mobile batteries, rapid chargers, earphones, etc.) comply with the Electrical Appliance and Material Safety Act (PSE) technical standards.

© 2023 Anker Innovations. All rights reserved.

This manual is for informational purposes only. Anker reserves the right to change product specifications without prior notice.