Introduction
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Apple iPad Pro (11-inch, 2nd Generation). Please read this guide thoroughly to ensure optimal use of your device.
Setup
1. Unboxing and Initial Charge
Carefully remove your iPad Pro and its accessories from the packaging. Before first use, it is recommended to fully charge the device using the included USB-C Charge Cable and 18W USB-C Power Adapter.

Image: The Apple iPad Pro (11-inch) shown with its included USB-C charge cable and 18W USB-C power adapter.
2. Powering On and Off
- To Power On: Press and hold the Top button until the Apple logo appears.
- To Power Off: Press and hold the Top button and either volume button simultaneously until the power off slider appears. Drag the slider to power off.
3. Initial Setup Assistant
Upon first power-on, the iPad Pro will guide you through the initial setup process. This includes:
- Language and Region: Select your preferred language and region.
- Wi-Fi Network: Connect to a Wi-Fi network to activate your device and download necessary updates.
- Data & Privacy: Review Apple's Data & Privacy information.
- Face ID: Set up Face ID for secure authentication and Apple Pay. Follow the on-screen instructions to scan your face.
- Passcode: Create a six-digit passcode for additional security.
- Apps & Data: Choose to restore from an iCloud or computer backup, transfer directly from another device, or set up as a new iPad.
- Apple ID: Sign in with your Apple ID or create a new one. This is essential for accessing the App Store, iCloud, and other Apple services.
- Software Updates: Ensure your iPadOS is up to date for the latest features and security.

Image: The front view of the Apple iPad Pro 11-inch (2nd Generation) in Silver.
Operating Your iPad Pro
1. Basic Gestures
- Go to Home Screen: Swipe up from the bottom edge of the screen.
- Open App Switcher: Swipe up from the bottom edge and pause in the middle of the screen.
- Open Control Center: Swipe down from the top-right corner of the screen.
- Open Notifications: Swipe down from the top-left corner or center of the screen.
2. Using the Camera
The iPad Pro features a 12MP Wide camera, a 10MP Ultra Wide camera, and a LiDAR Scanner for advanced photography and augmented reality experiences.
- Open the Camera app from the Home Screen or Control Center.
- Tap the shutter button to take a photo.
- Switch between Wide and Ultra Wide lenses by tapping the '0.5x' or '1x' options above the shutter button.
- The LiDAR Scanner enhances depth perception for AR apps and improves low-light photography.

Image: A close-up view of the dual camera system and LiDAR scanner located on the back of the iPad Pro.
3. Face ID
Face ID allows you to securely unlock your iPad Pro, authorize purchases, and sign in to apps using facial recognition. Ensure your face is clear of obstructions and you are holding the iPad Pro in a natural orientation.
4. Connecting Accessories
The iPad Pro supports various accessories to enhance productivity and creativity:
- Magic Keyboard: Attaches magnetically and provides a full-size keyboard, trackpad, and USB-C port for pass-through charging.
- Smart Keyboard Folio: Provides a comfortable typing experience and protects your iPad.
- Apple Pencil (2nd Generation): Attaches magnetically to the side of your iPad Pro for pairing and charging. Use it for drawing, note-taking, and marking up documents.

Image: The Apple iPad Pro 11-inch attached to a Magic Keyboard, with an Apple Pencil lying in front.

Image: A close-up of a hand using an Apple Pencil to write or draw on the iPad Pro screen.
Maintenance
1. Cleaning Your iPad Pro
To clean your iPad Pro, use a soft, lint-free cloth. Avoid abrasive materials, aerosols, solvents, or ammonia-based cleaners. For stubborn smudges, slightly dampen the cloth with water. Do not spray cleaners directly onto the device.
2. Battery Care
The iPad Pro is designed to retain up to 80% of its original battery capacity at 1000 complete charge cycles. To optimize battery life:
- Keep your software updated.
- Avoid extreme ambient temperatures.
- Adjust screen brightness and use Wi-Fi instead of cellular data when possible.
- Enable Low Power Mode when battery is low.
3. Software Updates
Regularly update your iPadOS to ensure your device has the latest features, security enhancements, and performance improvements. Go to Settings > General > Software Update to check for and install updates.
Troubleshooting
1. Device Not Responding
If your iPad Pro is unresponsive, try a force restart:
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Press and hold the Top button until the Apple logo appears.
2. Wi-Fi Connectivity Issues
If you are experiencing Wi-Fi issues:
- Ensure Wi-Fi is enabled in Settings > Wi-Fi.
- Restart your Wi-Fi router.
- Go to Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings. This will reset all network settings, including Wi-Fi passwords.
3. App Crashing or Freezing
If an app is not working correctly:
- Force quit the app by swiping up from the bottom of the screen, finding the app in the App Switcher, and swiping it up off the screen. Then reopen the app.
- Check the App Store for updates to the app.
- Delete and reinstall the app.
Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 9.74 x 7.02 x 0.23 inches |
| Item Weight | 2.51 pounds |
| Manufacturer | Apple |
| Item Model Number | MXDH2LL/A |
| Batteries | 1 Lithium Ion batteries required (included) |
| Date First Available | March 18, 2020 |
| Brand | Apple |
| Model Name | Apple iPad Pro |
| Memory Storage Capacity | 1 TB |
| Screen Size | 11 inches |
| Operating System | iPadOS |
Warranty Information
Your Apple iPad Pro comes with a one-year limited warranty from Apple, covering manufacturing defects. This warranty is in addition to rights provided by consumer law. For extended coverage, AppleCare+ is available for purchase, offering additional hardware service options and technical support.
Please refer to the official Apple warranty documentation provided with your device or visit the Apple website for full terms and conditions.
Support and Resources
For further assistance, technical support, or to access detailed user guides, please visit the official Apple Support website:
You can also find community forums and additional resources on the Apple website.







