BENFEI USB 3.0 to VGA Adapter 1080p Instruction Manual

1. Introduction

This manual provides instructions for the installation, operation, and maintenance of your BENFEI USB 3.0 to VGA Adapter. This device allows you to connect a VGA display to a computer via a USB 3.0 port, extending or mirroring your desktop. Please read this manual thoroughly before use.

Image 1.1: The BENFEI USB 3.0 to VGA Adapter, featuring a USB 3.0 male connector and a VGA female port, designed for connecting a computer to a VGA display.

2. Safety Information

• Do not expose the adapter to moisture or extreme temperatures.
• Avoid dropping or subjecting the adapter to severe impacts.
• Do not attempt to disassemble or modify the adapter.
• Keep out of reach of children.

3. Package Contents

• BENFEI USB 3.0 to VGA Adapter (Model: 000293grey)
• Driver CD (if included, otherwise drivers are available online)

4. Product Overview

The BENFEI USB 3.0 to VGA Adapter is a compact device designed for converting a digital USB 3.0 signal to an analog VGA signal. It features a durable aluminum alloy shell and nickel-plated connectors for reliable performance.

4.1 Key Components

• USB 3.0 Male Connector: Connects to your computer's USB 3.0 port.
• VGA Female Port: Connects to a VGA cable from your monitor, projector, or TV.
• Integrated Smart Chip (Fresco Logic 2000): Manages the signal conversion.

Image 4.1: Detailed view of the adapter's components, including the high-quality nickel-plated USB 3.0 connector and the integrated smart chip within the aluminum alloy shell. Dimensions are approximately 44mm x 44mm for the main body, with a 250mm cable length.

5. System Requirements

• Operating System: Windows 11, 10, 8.1, 8, 7. (Mac OS, Windows XP, Windows Vista, and Chromebook are not supported.)
• USB Port: A functional USB 3.0 port on your computer is required for optimal performance (1080p @ 60Hz).
• USB 2.0 Port: If using a USB 2.0 port, the maximum resolution will be limited to 800 x 600 @ 60Hz due to bandwidth limitations.

Image 5.1: Visual representation of compatible host devices (Laptops, Desktop PCs with USB 3.0) and target screens (TV, Display, Projector with VGA), alongside unsupported operating systems (Mac OS, Windows XP/Vista, Chromebook).

6. Setup Instructions

6.1 Driver Installation

1. Connect the Adapter: Plug the USB 3.0 male connector of the BENFEI adapter into an available USB 3.0 port on your Windows computer.
2. Automatic Driver Prompt: For Windows 11, the system may automatically detect the device and prompt for driver installation. Follow the on-screen instructions.
3. Manual Driver Installation (Windows 10/8/7): If the driver does not install automatically, or for Windows 10/8/7, you will need to install the Fresco Logic 2000 driver.
   • Insert the provided driver CD into your computer's optical drive.
   • Alternatively, download the latest driver from the official BENFEI support website (refer to the support section for details).
   • Run the installer and follow the prompts to complete the driver installation.
4. Restart Computer: After driver installation, it is recommended to restart your computer.

6.2 Connecting to a Display

1. Ensure the driver is installed and your computer has restarted.
2. Connect one end of a VGA cable (not included) to the VGA female port on the BENFEI adapter.
3. Connect the other end of the VGA cable to the VGA input port on your monitor, projector, or television.
4. Power on your external display.
5. Your computer should now detect the external display.

Image 6.1: Diagram illustrating the unidirectional signal flow from a USB 3.0 host device to a VGA target screen. It emphasizes that only USB 3.0 ports are recommended for full functionality, while USB 2.0 ports will have limited resolution.

7. Operating Instructions

Once connected, you can configure your display settings in Windows to utilize the external monitor in various modes.

7.1 Display Modes

• Extend Mode: This mode expands your desktop across multiple displays, allowing you to have different applications open on each screen. This is ideal for multitasking.
• Mirror Mode (Duplicate Mode): This mode displays the same content on both your primary and external displays. Useful for presentations or sharing content.

7.2 Configuring Display Settings (Windows)

1. Right-click on an empty area of your desktop and select "Display settings" (Windows 10/11) or "Screen resolution" (Windows 7/8).
2. In the display settings window, you should see both your primary and the newly connected external display.
3. Select the external display and choose your preferred display mode (Extend these displays, Duplicate these displays).
4. Adjust resolution and orientation as needed. The adapter supports up to 1920x1080 @ 60Hz when connected to a USB 3.0 port.

Image 7.1: Examples of Mirror Mode (displaying the same content on both screens) and Extend Mode (expanding the desktop across two screens) using the adapter.

Image 7.2: A visual representation of the adapter supporting 1080p Full HD resolution (1920x1080@60Hz) for smooth and vivid imagery.

8. Troubleshooting

• No Display on External Monitor:
  • Ensure the adapter is firmly connected to a USB 3.0 port on your computer.
  • Verify that the VGA cable is securely connected to both the adapter and the monitor.
  • Check if the external monitor is powered on and set to the correct input source (VGA).
  • Confirm that the Fresco Logic 2000 driver is correctly installed. Reinstall if necessary.
  • Restart your computer.
• Low Resolution (e.g., 800x600):
  • Ensure the adapter is connected to a USB 3.0 port. USB 2.0 ports will limit the resolution.
  • Check your display settings in Windows to ensure the desired resolution (up to 1920x1080) is selected.
  • Verify that your monitor supports the desired resolution.
• Adapter Not Recognized:
  • Try connecting the adapter to a different USB 3.0 port on your computer.
  • Ensure the driver is installed. If not, install it as per Section 6.1.
  • Check Device Manager in Windows for any unknown devices or driver errors.
• Mac OS Not Supported:
  • This adapter is designed exclusively for Windows operating systems. It is not compatible with Mac OS.
  • For Mac users, alternative BENFEI adapters are available, such as Mini DisplayPort to VGA or USB-C to VGA/HDMI solutions.

9. Specifications

10. Maintenance

• Keep the adapter clean and free from dust. Use a soft, dry cloth for cleaning.
• Store the adapter in a cool, dry place when not in use.
• Avoid bending the cable excessively, especially near the connectors, to prevent internal damage.

11. Warranty and Support

BENFEI provides an exclusive 18-month warranty for this product, ensuring lasting satisfaction with your purchase. This warranty covers manufacturing defects and ensures the product performs as described.

For technical support, warranty claims, or any inquiries, please contact BENFEI customer service through the retailer where the product was purchased or visit the official BENFEI website for support contact information.

Please have your model number (000293grey) and purchase details ready when contacting support.