TTEC 2KM127S

TTEC AirBeat Duo True Wireless Earbuds 2KM127S User Manual

Model: 2KM127S

1. Introduction

Thank you for choosing the TTEC AirBeat Duo True Wireless Earbuds, Model 2KM127S. These earbuds are designed to provide a high-quality audio experience with the convenience of true wireless technology. This manual will guide you through the setup, operation, and maintenance of your new earbuds to ensure optimal performance and longevity.

2. Safety Information

Please read all safety instructions before using this product. Keep this manual for future reference.

3. Package Contents

Ensure all items are present in your package:

4. Product Overview

The TTEC AirBeat Duo earbuds feature a compact design with advanced audio technology. Each earbud is lightweight, weighing only 5 grams, for comfortable all-day wear. The charging case provides extended battery life and convenient storage.

4.1 Earbud Components

The earbuds are equipped with Dual Dynamic Drivers for enhanced bass and clear sound. They utilize a Qualcomm Sound Chip and aptX Technology for excellent wireless connection and perfect audio-visual synchronization.

TTEC AirBeat Duo Earbuds with Dual Dynamic Driver illustration

Image: Illustration of the Dual Dynamic Driver technology within the TTEC AirBeat Duo earbuds, highlighting extra deep bass and crystal clear sound.

Woman wearing TTEC AirBeat Duo earbuds, showing Bluetooth 5.0 and Qualcomm Sound Chip features

Image: A woman wearing the TTEC AirBeat Duo earbuds, with overlays indicating Bluetooth 5.0 connectivity and the Qualcomm Sound Chip for excellent wireless connection.

TTEC AirBeat Duo earbuds with aptX Technology for perfect image and sound synchronization

Image: The TTEC AirBeat Duo earbuds displayed next to a smartphone playing a video, illustrating aptX Technology for perfect image and sound synchronization.

5. Setup

5.1 Charging the Earbuds and Case

  1. Place the earbuds into the charging case. Ensure they are correctly seated in their respective slots.
  2. Connect the charging cable to the charging port on the case and to a USB power source.
  3. The indicator lights on the case will show the charging status. Once fully charged, the lights will indicate completion or turn off.
  4. A full charge provides up to 7 hours of listening time for the earbuds, and the charging case extends this to a total of 30 hours.
TTEC AirBeat Duo earbuds and charging case showing up to 30 hours of battery life

Image: An illustration showing the TTEC AirBeat Duo earbuds in their charging case, highlighting the total battery life of up to 30 hours (7 hours for earbuds + 23 hours from charging box).

5.2 Bluetooth Pairing

  1. Open the charging case. The earbuds will automatically enter pairing mode.
  2. On your device (smartphone, tablet, etc.), enable Bluetooth.
  3. Search for available Bluetooth devices and select "TTEC AirBeat Duo" from the list.
  4. Once connected, a voice prompt will confirm successful pairing.
  5. The earbuds feature InstaConnect Technology for fast and easy connection after initial pairing.
Hands opening the TTEC AirBeat Duo charging case, illustrating InstaConnect Technology

Image: Hands opening the TTEC AirBeat Duo charging case, with text indicating "InstaConnect TECHNOLOGY: Fast and Easy Connection."

6. Operating the Earbuds

6.1 Wearing the Earbuds

Gently insert the earbuds into your ears, ensuring a snug and comfortable fit. Rotate them slightly to find the best seal for optimal sound quality and stability. Use the appropriate size ear cushions for the best fit.

6.2 Basic Controls

The TTEC AirBeat Duo earbuds feature intuitive touch controls. Specific functions may vary slightly depending on your device and operating system.

6.3 Gaming and Video Experience

With a low latency connection of 100 milliseconds, the TTEC AirBeat Duo provides an outstanding experience for gaming and video playback, minimizing audio delay.

Hands holding a smartphone playing a game, illustrating 100 milliseconds low latency connection

Image: A graphic showing hands holding a smartphone during a game, with an indicator for "100 MILLISECONDS LOW LATENCY CONNECTION" for outstanding gaming and video experience.

7. Maintenance

7.1 Cleaning

Regular cleaning helps maintain the performance and hygiene of your earbuds.

7.2 Water and Sweat Resistance

The TTEC AirBeat Duo earbuds are IPX5 rated, meaning they are resistant to water splashes and sweat. They are not designed for submersion in water.

Woman exercising with TTEC AirBeat Duo earbuds, showing IPX5 rating for water and sweat resistance

Image: A woman exercising while wearing the TTEC AirBeat Duo earbuds, with text indicating "IPX5 RATED: Water and Sweat Resistant."

7.3 Storage

When not in use, store the earbuds in their charging case to protect them from dust, damage, and to keep them charged.

8. Troubleshooting

If you encounter issues with your TTEC AirBeat Duo earbuds, try the following solutions:

ProblemSolution
Earbuds not pairing
  • Ensure earbuds are charged.
  • Turn off and on Bluetooth on your device.
  • Forget/delete "TTEC AirBeat Duo" from your device's Bluetooth list and re-pair.
  • Place earbuds back in the case, close, then open again to reset pairing mode.
No sound from one earbud
  • Ensure both earbuds are charged.
  • Try placing both earbuds back in the case, closing it, and then taking them out again.
  • Check your device's audio balance settings.
Charging case not charging
  • Ensure the charging cable is securely connected to both the case and the power source.
  • Try a different charging cable or USB power adapter.
Low volume or poor sound quality
  • Adjust the volume on both your device and the earbuds.
  • Ensure the earbud tips are clean and free of debris.
  • Try different sized ear cushions for a better seal.

9. Specifications

Detailed technical specifications for the TTEC AirBeat Duo 2KM127S:

FeatureDetail
BrandTTEC
Model Name2KM127S
ColorBlack
Form FactorIn-Ear
Connectivity TechnologyWireless (Bluetooth 5.0)
Earbud Battery LifeUp to 7 hours (single charge)
Total Battery Life (with case)Up to 30 hours
Earbud Weight5 grams (per earbud)
Water ResistanceIPX5 Rated (splash and sweat resistant)
Control TypeVoice Control, Touch Controls
Sound FeaturesDual Dynamic Driver, Qualcomm Sound Chip, aptX Technology
Low Latency100 milliseconds
Sensitivity94 dB
Compatible DevicesMultiple (Smartphones, Tablets, etc.)
Included ComponentsEarbuds, Charging Case, User Manual, Charging Cable, Ear Cushions, Protective Case
Product Dimensions (Case)3.3 x 7 x 3.5 cm
TTEC AirBeat Duo earbuds showing 5 grams weight

Image: An illustration highlighting the ultra-lightweight design of the TTEC AirBeat Duo earbuds, weighing only 5 grams for all-day comfort.

10. Warranty & Support

TTEC products are designed and manufactured to the highest quality standards. For information regarding warranty coverage, technical support, or customer service, please refer to the warranty card included in your package or visit the official TTEC website.

Please retain your proof of purchase for warranty claims.

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