Introduction
The PetSafe Drinkwell Butterfly Pet Fountain is designed to provide your cat or dog with a continuous supply of fresh, flowing water. This encourages pets to drink more, promoting better hydration and overall health. The unique detachable butterfly cap offers multiple water flow options, allowing you to customize the fountain experience for your pet. Equipped with a dual filtration system, it ensures clean, odor-free water by removing hair, debris, and unpleasant tastes.
Product Overview
Components
Diagram illustrating the individual components of the PetSafe Drinkwell Butterfly Pet Fountain.
- Butterfly Cap: Creates four free-falling streams or can be removed for a bubbling flow.
- Water Tray: Collects water and provides a drinking surface.
- Carbon Filter and Housing: Removes bad tastes and odors.
- Foam Filter: Traps hair and debris, protecting the pump.
- Pump: Circulates water through the fountain.
- Water Bowl: The main reservoir for water.
Key Features
The PetSafe Drinkwell Butterfly Pet Fountain in operation, showing water flowing from the butterfly cap.
- Multiple Water Flow Options: The detachable butterfly cap provides four free-falling streams. Removing the cap creates a quiet, bubbling water flow.
- Fresh, Filtered Water: A replaceable carbon filter eliminates unpleasant tastes and odors, while a foam filter captures pet hair and debris, ensuring clean water.
- Optimal Hydration: With a 1.5-liter water capacity and continuous circulation, the fountain encourages pets to drink more, supporting their hydration needs.
- Easy Cleaning: Constructed from BPA-free plastic, the fountain is designed with smooth surfaces and without hard-to-reach cavities, making cleaning simple. Proper pump cleaning is essential for longevity.
Visual representation of the two main water flow options: with the butterfly cap for four free-falling streams, and without for a quiet, bubbling flow.
Image showing the 1.5L capacity of the fountain and its dimensions, with a cat nearby for scale.
A small dog drinking from the fountain, highlighting the filtered and fresh water feature.
Close-up of the fountain's design, emphasizing the water tray that retains water even when power is off.
Setup Instructions
All components of the PetSafe Drinkwell Butterfly Pet Fountain laid out before assembly.
- Unpack Components: Carefully remove all parts from the packaging.
- Rinse All Parts: Wash all fountain components (excluding the pump and adapter) with warm, soapy water. Rinse thoroughly.
- Install Filters:
- Place the foam filter into its designated slot in the pump.
- Insert the carbon filter into its housing and place it in the water tray.
- Assemble Fountain:
- Place the pump into the water bowl.
- Position the water tray over the pump and into the water bowl.
- Attach the butterfly cap to the top of the water tray if desired for the free-falling streams.
- Fill with Water: Fill the water bowl with fresh water up to the maximum fill line.
- Connect Power: Plug the power adapter into a wall outlet. The fountain will begin to operate.
Operating Instructions
Once assembled and filled, the PetSafe Drinkwell Butterfly Pet Fountain operates continuously to provide fresh water. Ensure the water level is always maintained above the minimum fill line to prevent pump damage.
Water Flow Options
- With Butterfly Cap: The butterfly cap creates four distinct free-falling water streams, which many pets find appealing.
- Without Butterfly Cap: Removing the butterfly cap results in a quiet, bubbling water flow, suitable for pets who prefer a calmer drinking experience.
Maintenance
Regular maintenance is crucial for the longevity and hygienic operation of your PetSafe Drinkwell Butterfly Pet Fountain.
Regular Cleaning
- Clean the fountain at least once a week.
- Unplug the fountain and disassemble all components.
- Wash the water bowl, water tray, and butterfly cap with warm, soapy water. Use a soft brush to clean any hard-to-reach areas.
- Rinse all parts thoroughly to remove soap residue.
Filter Replacement
- Replace the carbon filter (PetSafe Drinkwell Carbon Filter #6, PAC19-14088) every 2-4 weeks, or more frequently if multiple pets use the fountain or if water quality deteriorates.
- Replace the foam filter (PetSafe Drinkwell Foam Filter #5, PAC00-13711) every 1-2 months, or as needed, to ensure optimal pump protection and water cleanliness.
Pump Cleaning
- Disassemble the pump and clean all internal parts, including the impeller, with a small brush. This prevents mineral buildup and ensures efficient operation. Refer to the pump's specific instructions for detailed cleaning steps.
Troubleshooting
If you encounter issues with your PetSafe Drinkwell Butterfly Pet Fountain, refer to the following common problems and solutions:
| Issue | Possible Cause | Solution |
|---|---|---|
| Fountain not running | No power Pump clogged Water level too low | Check power connection; ensure outlet is functional. Disassemble and clean the pump, especially the impeller. Fill the fountain with water to the appropriate level. |
| Water flow is weak | Pump clogged Filter clogged Kink in tubing | Clean the pump thoroughly. Replace the carbon and/or foam filter. Check for any kinks in the internal tubing. |
| Fountain is noisy | Low water level Pump vibrating Air in pump | Add water to the fountain. Ensure the pump is securely placed and not touching the sides of the bowl. Clean the pump. Lift and submerge the pump a few times to release trapped air. |
| Water tastes or smells bad | Dirty filters Algae/bacteria buildup Infrequent water changes | Replace carbon and foam filters. Thoroughly clean all fountain components with warm, soapy water. Change water regularly, ideally daily. |
Specifications
- Animal Type: Cat (also suitable for small dogs)
- Product Dimensions (L x W x H): 27.16 x 22.26 x 11.62 cm
- Item Model Number: PWW1916929
- Exterior Material: Plastic
- Interior Material: Plastic
- Color: Turquoise and Grey
- Size: 1.5 L
- Product Weight: 1.01 Kilograms
- Number of Units per Item: 1
- Number of Items: 1
- Special Features: Adjustable water flow with detachable butterfly, Double carbon and foam filtration, Optimal hydration through continuous water circulation, Easy cleaning, Compatible with specific PetSafe filters #6 and #5.
- Specific Uses: Indoor
- Voltage: 1.5 Volts
- Power Source: Electric Cable
- Capacity: 1.5 Liters
- Breed Size: Small
Warranty and Support
The PetSafe Drinkwell Butterfly Pet Fountain comes with a 2-year manufacturer's warranty. For any questions, technical assistance, or warranty claims, please contact PetSafe Customer Service. Customer service is available Monday to Friday from 9 am to 6 pm at 00800 1818 2020.
For additional resources and product information, you may visit the official PetSafe website or scan the QR code below:
Product packaging showing a QR code for additional information.
