1. Introduction
This manual provides essential information for the installation, operation, and maintenance of your Cisco Catalyst 9300 24-Port Network Essentials Switch (model C9300-24T-E). The Catalyst 9300 series is designed for enterprise-level networking, offering high performance and advanced features for modern network environments.
Please read this manual thoroughly before using the device to ensure proper setup and to maximize its functionality and lifespan.
2. Safety Information
Observe the following safety precautions to prevent injury and damage to the equipment:
- Ensure the power source matches the voltage requirements of the switch.
- Do not operate the switch in wet or damp conditions.
- Ensure proper grounding for the device.
- Avoid blocking ventilation openings to prevent overheating.
- Only qualified personnel should perform installation and servicing.
- Disconnect all power cables before cleaning or moving the switch.
3. Package Contents
Verify that your package contains the following items:
- Cisco Catalyst 9300 24-Port Network Essentials Switch (C9300-24T-E)
- AC Power Cord
- Rack-mount ears and screws
- Documentation (Quick Start Guide, Safety Information)
If any items are missing or damaged, contact your vendor immediately.
4. Physical Overview
The Cisco Catalyst 9300 24-Port Network Essentials Switch features a standard rack-mountable design with various ports and indicators on its front and rear panels.
4.1 Front Panel

This image displays the front panel of several Cisco Catalyst 9300 series switches. Each switch features 24 or 48 Gigabit Ethernet ports, console ports (USB-mini B, USB-A), and slots for network modules on the right side. The network modules shown include 40G uplink ports. The overall design is a standard rack-mountable form factor.
- 24 x 10/100/1000BASE-T Ports: RJ45 ports for connecting network devices.
- USB-mini B Console Port: For direct console access using a USB cable.
- USB-A Port: For external storage or other USB devices.
- Status LEDs: Indicators for system status, port status, and power.
- Network Module Slot: (Note: While the Catalyst 9300 series supports modules, the C9300-24T-E is a fixed configuration switch and does not typically utilize this slot.)
4.2 Rear Panel (General)
The rear panel typically includes:
- Power Supply Slot: For installing the AC power supply.
- Fan Module Slots: For cooling fan modules.
- StackWise-160/480 Ports: For stacking multiple Catalyst 9300 switches.
- Grounding Lug: For chassis grounding.
5. Setup
5.1 Rack Mounting
- Attach the provided rack-mount ears to the sides of the switch using the included screws.
- Secure the switch into a standard 19-inch equipment rack using appropriate rack screws. Ensure adequate space for airflow.
5.2 Power Connection
- Insert the AC power cord into the power supply receptacle on the rear of the switch.
- Connect the other end of the power cord to a grounded electrical outlet.
- Ensure the power supply is properly seated and secured.
5.3 Initial Console Connection
For initial configuration, connect a console cable:
- Connect a USB-mini B cable from your computer to the console port on the front panel.
- Use a terminal emulation program (e.g., PuTTY, Tera Term) with the following settings: 9600 baud, 8 data bits, no parity, 1 stop bit, no flow control.
5.4 Network Connections
Connect your network devices (servers, workstations, other switches) to the 24 Gigabit Ethernet ports using standard RJ45 Ethernet cables.
6. Operating Instructions
6.1 Powering On
Once the power cord is connected, the switch will typically power on automatically. Observe the system LEDs for boot-up status.
6.2 LED Indicators
The front panel LEDs provide visual status information:
- System LED: Indicates overall system health (e.g., green for normal operation, amber for warning).
- Port Status LEDs: Indicate link status and activity for each Ethernet port.
- Refer to the Cisco documentation for a detailed explanation of all LED states.
6.3 Basic Configuration
The Cisco Catalyst 9300 series switches run Cisco IOS XE software. Configuration is primarily performed via the Command Line Interface (CLI) accessed through the console port, Telnet, or SSH. A web-based GUI (WebUI) is also available for some configurations.
For detailed configuration procedures, refer to the official Cisco IOS XE documentation for the Catalyst 9300 series.
7. Maintenance
7.1 Cleaning
Periodically clean the exterior of the switch with a soft, dry cloth. Ensure ventilation openings are free from dust and debris. Do not use liquid cleaners directly on the device.
7.2 Firmware Updates
Regularly check the Cisco support website for the latest IOS XE software updates. Applying updates can improve performance, add features, and address security vulnerabilities. Follow Cisco's recommended procedures for software upgrades.
7.3 Component Replacement
The Catalyst 9300 series supports field-replaceable power supplies and fan modules. Refer to the specific Cisco hardware installation guide for detailed instructions on replacing these components.
8. Troubleshooting
8.1 No Power
- Verify the power cord is securely connected to both the switch and the electrical outlet.
- Check the power outlet with another device to ensure it is functional.
- Ensure the power supply unit is correctly installed in its slot.
8.2 No Link on Port
- Check the Ethernet cable connection at both ends.
- Try a different Ethernet cable.
- Verify the connected device is powered on and functioning correctly.
- Check the port configuration on the switch (e.g., shutdown state).
8.3 Network Connectivity Issues
- Verify IP addressing and subnet mask configurations.
- Check routing tables and VLAN configurations.
- Use diagnostic commands (e.g.,
ping,traceroute,show interfaces) from the CLI.
8.4 Factory Reset
To restore the switch to its factory default settings, consult the Cisco IOS XE documentation for the specific reset procedure. This typically involves specific boot-up sequences or CLI commands and should be performed with caution as it will erase all configurations.
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | C9300-24T-E |
| Brand | Cisco |
| Total Network Ports | 24 |
| Port Type | Gigabit Ethernet (RJ45) |
| Uplink Port | Yes |
| Modular | No (Fixed configuration for this model) |
| Stack Port | Yes |
| Dimensions (H x W x D) | 1.73 x 17.52 x 17.52 inches |
| Item Weight | 23.3 pounds |
| Operating Temperature | Up to 40 Degrees Celsius |
| UPC | 714752590770 |
10. Warranty and Support
This product is offered as an Amazon Renewed item. Renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee if you are not satisfied with your purchase.
For technical support, software downloads, and additional documentation, please visit the official Cisco support website: www.cisco.com/support.





