1. Introduction
Welcome to the user manual for the Vexus YZC-2020 Smart Lock. This manual provides detailed instructions for the installation, operation, and maintenance of your smart lock. Please read this manual thoroughly before use to ensure proper functionality and safety. Keep this manual for future reference.
2. Safety Information
To ensure safe operation and prevent damage, please observe the following safety guidelines:
- Read all instructions carefully before installation and use.
- Do not expose the lock to direct water, excessive humidity, or extreme temperatures.
- Use only the specified battery type (e.g., 4 x AA alkaline batteries). Do not mix old and new batteries or different battery types.
- Keep out of reach of children to prevent accidental operation or ingestion of small parts.
- Ensure proper door alignment and frame integrity before installation to prevent operational issues.
- Do not attempt to disassemble or repair the lock yourself. Contact qualified personnel for service.
3. Package Contents
Please verify that all components are present in the package:
- Vexus YZC-2020 Smart Lock (Front and Rear Panels)
- Mortise Lock Body
- Strike Plate and Strike Box
- Mounting Screws and Spindle
- Mechanical Keys (typically 2)
- RFID Cards (typically 2)
- Installation Template
- User Manual (this document)
4. Product Overview
Familiarize yourself with the components of your Vexus YZC-2020 Smart Lock.
4.1 Front Panel (Exterior)

Image: Front view of the Vexus YZC-2020 Smart Lock, showing the numeric keypad, card reader area, and the door handle. The keypad features illuminated numbers 1-9, *, and #, with a 'CARD' icon indicating the RFID reader.
- Keypad: Used for entering passcodes.
- Card Reader: For RFID card access.
- Handle: For opening the door when unlocked.
- Emergency Keyhole: For manual key override in case of battery failure or electronic malfunction.
4.2 Rear Panel (Interior)

Image: Rear view of the Vexus YZC-2020 Smart Lock, showing the battery compartment cover, the interior thumb turn or lever, and mounting points. This side is typically installed on the inside of the door.
- Battery Compartment: Houses the power source (AA batteries).
- Thumb Turn/Lever: For manual locking/unlocking from the inside.
- Reset Button: Used for factory reset (location may vary, often inside battery compartment).
5. Setup (Installation)
Follow these steps carefully to install your Vexus YZC-2020 Smart Lock. It is recommended to watch an installation video if available or consult a professional for complex installations.
5.1 Tools Required
- Phillips Head Screwdriver
- Drill (if new door preparation is needed)
- Measuring Tape
- Pencil
5.2 Installation Steps
- Prepare the Door: Ensure your door meets the required thickness (typically 35-55mm) and backset specifications. Use the provided installation template to mark drilling points if necessary. Drill holes as indicated by the template.
- Install the Mortise Lock Body: Insert the mortise lock body into the door edge. Secure it with the provided screws, ensuring the latch bolt and deadbolt operate smoothly.
- Install the Front Panel: Route the data cable from the front panel through the door's cross-bore hole. Align the spindle with the mortise lock body. Secure the front panel to the door.
- Install the Rear Panel: Connect the data cable from the front panel to the corresponding port on the rear panel. Align the rear panel with the front panel and secure it using the mounting screws. Ensure the interior handle operates the latch correctly.
- Install Batteries: Open the battery compartment cover on the rear panel. Insert 4 x AA alkaline batteries, ensuring correct polarity (+/-). Close the compartment cover. The lock should power on and emit a sound.
- Test Functionality: After installation, test the lock's basic functions. Check if the handle moves freely, the latch retracts, and the deadbolt extends/retracts smoothly from both inside and outside.
6. Operating Instructions
This section details how to operate your Vexus YZC-2020 Smart Lock.
6.1 Initial Setup and Administrator Code
- Set Administrator Code: Upon first power-on or after a factory reset, you must set an administrator passcode. Typically, the sequence is: Press *, enter the default administrator code (e.g., 123456), press #, then enter your new administrator code (6-10 digits), press #, confirm the new administrator code, and press #. The lock will confirm success.
6.2 Adding User Passcodes
- Press * + Administrator Code + #.
- Press 1 (for adding user passcode).
- Enter the new User Passcode (6-10 digits) + #.
- Confirm the new User Passcode + #. The lock will confirm successful addition.
6.3 Adding RFID Cards
- Press * + Administrator Code + #.
- Press 2 (for adding card).
- Present the RFID card to the card reader area on the front panel. The lock will confirm successful registration.
6.4 Unlocking the Door
- Using Passcode: Wake up the keypad (if necessary), enter your valid passcode, then press #.
- Using RFID Card: Present your registered RFID card to the card reader area.
- Using Mechanical Key: Insert the mechanical key into the emergency keyhole and turn to unlock.
6.5 Locking the Door
- Automatic Locking: If enabled, the lock will automatically lock after a few seconds of the door closing.
- Manual Locking (Exterior): Press # on the keypad from the outside.
- Manual Locking (Interior): Use the thumb turn or lever on the rear panel to lock the door.
7. Maintenance
Proper maintenance ensures the longevity and optimal performance of your smart lock.
- Battery Replacement: Replace batteries when the low battery indicator appears (audible alert or light indicator) or when the lock's response becomes slow. Always replace all batteries at once with new, high-quality alkaline batteries.
- Cleaning: Clean the lock surface with a soft, dry cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish or electronic components.
- Lubrication: Do not lubricate the lock cylinder or internal mechanisms with oil-based lubricants. If lubrication is needed for mechanical parts, consult a professional or use a graphite-based lubricant sparingly.
- Check Screws: Periodically check and tighten all mounting screws to ensure the lock remains securely fastened to the door. Loose screws can affect performance and security.
8. Troubleshooting
If you encounter issues with your Vexus YZC-2020 Smart Lock, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Lock does not respond or power on. | Dead or incorrectly installed batteries. | Replace all batteries with new AA alkaline batteries, ensuring correct polarity. |
| Keypad not lighting up. | Batteries are low or dead; internal connection issue. | Replace batteries. If issue persists, check cable connections during installation or contact support. |
| Cannot unlock with passcode/card. | Incorrect passcode/card; card not registered; lock in privacy mode; system error. | Verify passcode/card. Register card if new. Disable privacy mode from inside. Try using the mechanical key. |
| Lock makes unusual noises or is stiff. | Misalignment of lock components; worn parts; door frame issues. | Check installation alignment and door frame. Ensure no obstructions. Contact customer support if issue persists. |
| Auto-lock feature not working. | Feature disabled; sensor obstruction; battery issue. | Check lock settings to ensure auto-lock is enabled. Ensure door sensor (if any) is clear. Replace batteries. |
9. Specifications
Key technical specifications for the Vexus YZC-2020 Smart Lock:
| Model | YZC-2020 |
| Brand | Vexus |
| Unlocking Methods | Passcode, RFID Card, Mechanical Key |
| Power Supply | 4 x AA Alkaline Batteries (not included) |
| Low Battery Warning | Yes (audible and/or visual indicator) |
| Operating Temperature | -20°C to 50°C (-4°F to 122°F) |
| Door Thickness Compatibility | Approx. 35mm - 55mm (1.38 in - 2.17 in) |
10. Warranty and Support
For warranty information, technical support, or service inquiries regarding your Vexus YZC-2020 Smart Lock, please contact Vexus customer service. Keep your purchase receipt as proof of purchase for warranty claims.
For further assistance, visit the official Vexus website or contact their support team directly through the contact information provided with your product packaging or on their website.





