1. Introduction
This manual provides detailed instructions for the installation, configuration, and operation of your Lorex 2K Dual Lens Indoor Wi-Fi Security Camera, model W463AQD-E. Please read this manual thoroughly before using the product to ensure proper functionality and safety. Keep this manual for future reference.
Image 1.1: Lorex 2K Dual Lens Indoor Wi-Fi Security Camera with its retail packaging.
2. Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact Lorex customer support.
- 1 × 2K Dual-Lens Indoor Pan-Tilt Camera
- 1 × 32GB MicroSD Card (pre-installed)
- 1 × 6.5 ft (2 m) Power Cable
- 1 × Mounting Bracket
- 3 × Anchors & Screws
- 1 × Power Adapter
3. Product Overview
Familiarize yourself with the components and features of your Lorex security camera.
3.1 Camera Components
Image 3.1: Front view of the camera, showing the dual lenses and call button.
Image 3.2: Side view of the camera, highlighting its dome shape.
Image 3.3: Back view of the camera, showing the power input and reset button.
Image 3.4: Bottom label displaying model number W463AQD-E and other regulatory information.
3.2 Key Features
- 2K Quad HD Video: Captures clear and detailed video footage.
- Dual Lens Design: Provides enhanced surveillance capabilities.
- 360° Pan-Tilt: Remotely adjust the camera's viewing angle to cover a full 360-degree area.
- Auto-Tracking: Automatically follows detected movement within its field of view.
- Smart Person & Pet Detection: Differentiates between human and pet activity to reduce false alerts.
- IR Night Vision: Provides clear video in low-light conditions up to 33 feet.
- Two-Way Talk: Allows for real-time communication through the camera's built-in microphone and speaker.
- Quick Call Button: Enables visitors to initiate a call to your connected device.
- Flexible Storage: Supports local storage via an included 32GB MicroSD card and optional cloud storage or Lorex Fusion recorders.
- Privacy Mode: Physically hides the camera lens for enhanced privacy when needed.
- Wi-Fi Connectivity: Connects to your home network wirelessly (2.4GHz).
4. Setup
4.1 Initial Setup and App Connection
- Power On: Connect the power adapter to the camera and plug it into a power outlet. The camera will power on and begin its startup sequence.
- Download Lorex Home App: Download the Lorex Home app from the App Store (iOS) or Google Play Store (Android) on your smartphone or tablet.
- Create Account: Open the Lorex Home app and follow the on-screen instructions to create a new account or log in to an existing one.
- Add Device: Tap the '+' icon in the app to add a new device. Scan the QR code located on the bottom of your camera or on its packaging.
- Connect to Wi-Fi: Follow the app's prompts to connect the camera to your 2.4GHz Wi-Fi network. Ensure your mobile device is connected to the same Wi-Fi network during setup.
- Complete Setup: Once connected, follow the remaining steps in the app to name your camera and finalize the setup process.
Image 4.1: The Lorex Home application interface for managing camera feeds.
4.2 Mounting the Camera
The camera can be placed on a flat surface or mounted to a ceiling or wall using the included mounting bracket.
- Choose Location: Select a suitable indoor location with a clear view and within range of your Wi-Fi network.
- Mark Holes: Place the mounting bracket at the desired location and mark the screw holes with a pencil.
- Drill Holes: Drill pilot holes at the marked spots. If mounting on drywall, insert the included anchors.
- Secure Bracket: Align the mounting bracket with the holes and secure it using the provided screws.
- Attach Camera: Twist the camera onto the mounting bracket until it clicks securely into place.
5. Operation
5.1 Live View and Controls
Access the live view of your camera through the Lorex Home app. From the live view screen, you can control various camera functions.
- Pan and Tilt: Use the directional controls in the app to remotely adjust the camera's horizontal (pan) and vertical (tilt) angles.
- Digital Zoom: Pinch to zoom in or out on the live video feed.
- Dual Lens View: The app may offer options to switch between or combine views from the dual lenses.
Image 5.1: Camera shown with a smartphone displaying the dual lens live view in the Lorex Home app.
5.2 Two-Way Talk and Call Button
The camera features two-way audio for communication and a physical call button.
- Two-Way Talk: In the live view, tap the microphone icon to speak through the camera's speaker. Tap again to end.
- Call Button: A person near the camera can press the physical call button on the camera to initiate a call to your connected mobile device.
Image 5.2: Demonstrating two-way talk functionality via the Lorex Home app.
Image 5.3: A user pressing the quick call button on the camera.
5.3 Motion Detection and Alerts
The camera uses smart detection to identify important events.
- Smart Detection: The camera can detect and differentiate between people and pets, sending specific alerts to your phone.
- Auto-Tracking: When motion is detected, the camera can automatically pan and tilt to follow the subject.
- Customization: Adjust motion detection zones and sensitivity settings within the Lorex Home app to minimize unwanted alerts.
Image 5.4: Auto-tracking feature following a baby's movement.
Image 5.5: Another view of the auto-tracking feature in action.
Image 5.6: Smart motion detection alerting to a person's presence.
Image 5.7: Pet detection and auto-tracking following a dog.
5.4 Night Vision and Smart Lighting
The camera provides clear surveillance even in low-light conditions.
- IR Night Vision: Infrared LEDs provide black and white video up to 33 feet in complete darkness.
- Smart Security Lighting: The camera features integrated lighting that can be configured to activate upon motion detection or on a schedule.
Image 5.8: Comparison of daytime and IR night vision footage of a sleeping baby.
Image 5.9: Clear night vision image of a baby sleeping.
Image 5.10: The camera's smart security lighting feature in action.
5.5 Recording and Storage
Your camera offers multiple options for storing recorded video footage.
- Local Storage: A 32GB MicroSD card is pre-installed for local recording. This ensures your footage is stored directly on the device.
- Cloud Storage: Optional cloud storage plans are available for off-site backup of your recordings. Refer to the Lorex Home app for details.
- Lorex Fusion Recorders: The camera is compatible with Lorex Fusion recorders for integrated system storage.
Image 5.11: The included 32GB MicroSD card for private and secure local storage.
5.6 Privacy Mode
Activate Privacy Mode to physically conceal the camera lens when surveillance is not desired.
- Activation: Privacy Mode can be activated through the Lorex Home app. When active, the camera lens will rotate downwards, blocking its view.
- Deactivation: Deactivate Privacy Mode via the app to resume normal operation.
Image 5.12: The camera in Privacy Mode, with the lens retracted.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the camera lens and body. Avoid abrasive cleaners or solvents.
- Firmware Updates: Regularly check the Lorex Home app for available firmware updates to ensure optimal performance and security.
- MicroSD Card: Periodically check the status of the MicroSD card in the app. If the card is full and continuous recording is enabled, older footage will be overwritten. Back up important footage as needed.
- Power Supply: Ensure the camera is connected to a stable power source. Avoid using third-party power adapters that are not specified for this device.
7. Troubleshooting
| Problem | Solution |
|---|---|
| Camera is offline or disconnected. |
|
| Cannot connect to Wi-Fi. |
|
| No video or poor video quality. |
|
| Motion alerts are too frequent or not received. |
|
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | W463AQD-E |
| Video Resolution | 2K (1440p) |
| Effective Still Resolution | 4 MP |
| Viewing Angle | 360 Degrees (Pan-Tilt), 135 Degrees (Field of View) |
| Night Vision Range | 33 Feet (IR Night Vision) |
| Connectivity | Wi-Fi (2.4GHz) |
| Storage | 32GB MicroSD Card (included), supports up to 256GB, Cloud Storage (optional), Lorex Fusion compatible |
| Audio | Two-Way Talk (Built-in Mic & Speaker) |
| Detection | Smart Person & Pet Detection, Auto-Tracking |
| Power Source | Corded Electric (5V=2A) |
| Dimensions (L x W x H) | 5 x 6 x 5 inches |
| Item Weight | 15.2 ounces |
| Indoor/Outdoor Usage | Indoor Only |
| Included Components | Camera, 32GB MicroSD Card, Power Cable, Mounting Bracket, Power Adapter |
9. Warranty and Support
For warranty information, technical support, or additional resources, please visit the official Lorex website or contact their customer service department.
- Lorex Website: www.lorex.com
- Customer Support: Refer to the Lorex website for contact details and support hours.
Product registration is recommended to receive updates and support.
