House of Marley Redemption ANC True Wireless Earbuds User Manual

Introduction

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your House of Marley Redemption ANC True Wireless Earbuds. Please read this manual thoroughly before using your earbuds to ensure optimal performance and longevity.

Image: The House of Marley Redemption ANC True Wireless Earbuds, showcasing their design and the charging case.

Setup

1. Charging the Earbuds and Case

Before first use, fully charge the Redemption ANC earbuds and their charging case. The case provides additional charges for extended playtime.

• Connect the provided USB-C charging cable to the charging port on the case and to a USB power source.
• The LED indicators on the case will show the charging status.
• A full charge typically takes approximately 5 hours for the case.
• The earbuds will charge automatically when placed inside the case.

Image: The Redemption ANC earbuds inside their charging case, illustrating the USB-C charging port and quick-charge technology.

2. Pairing with a Bluetooth Device

Follow these steps to pair your earbuds with your smartphone or other Bluetooth-enabled device:

1. Ensure the earbuds are in the charging case and the case lid is open.
2. On your device, go to Bluetooth settings and enable Bluetooth.
3. Select "Redemption ANC" from the list of available devices.
4. Once connected, a confirmation sound will play, and the earbuds will be ready for use.

3. Achieving a Secure and Comfortable Fit

Proper fit is crucial for optimal sound quality and noise cancellation. The earbuds come with three pairs of silicone ear gels (small, medium, large) to ensure a snug fit.

• Try each size of ear gel to find the one that creates a comfortable seal in your ear canal.
• Gently insert the earbuds into your ears and twist slightly to secure them.
• A good seal will enhance bass response and active noise cancellation performance.

Image: A close-up view of the Redemption ANC earbuds highlighting their sweatproof design and the features of Active Noise Cancellation and Ambient Mode.

Operation

1. Power On/Off

• Power On: Open the charging case lid, or remove the earbuds from the case. They will automatically power on and attempt to connect to the last paired device.
• Power Off: Place the earbuds back into the charging case and close the lid. They will automatically power off and begin charging.

2. Music Playback Controls

The earbuds feature intuitive touch controls:

• Play/Pause: Single tap on either earbud.
• Next Track: Double tap the right earbud.
• Previous Track: Double tap the left earbud.

3. Call Management

Manage your calls with simple touch gestures:

• Answer/End Call: Single tap on either earbud.
• Reject Call: Press and hold either earbud for 2 seconds.

4. Active Noise Cancellation (ANC) and Ambient Mode

The Redemption ANC earbuds offer both Active Noise Cancellation and Ambient Mode for versatile listening experiences.

• Toggle ANC/Ambient Mode: Triple tap on the left earbud to cycle through ANC On, Ambient Mode, and ANC Off.
• Active Noise Cancellation: Reduces external noise for an immersive audio experience.
• Ambient Mode: Allows you to hear your surroundings while still enjoying your audio, useful for awareness in busy environments.

5. Battery Life

• Up to 5 hours of playtime with Active Noise Cancellation (ANC) on.
• Up to 7 hours of playtime with ANC off.
• Total playtime of up to 20 hours with the charging case.
• The case features quick-charge technology: 15 minutes of charging provides approximately 2 hours of playtime.

Maintenance

To ensure the longevity and optimal performance of your Redemption ANC earbuds, follow these maintenance guidelines:

• Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
• Ear Gels: Remove the silicone ear gels and clean them with mild soap and water. Ensure they are completely dry before reattaching them to the earbuds.
• Charging Contacts: Periodically inspect and gently clean the charging contacts on both the earbuds and inside the case to ensure proper connection.
• Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures.
• Sweatproof Design: The earbuds feature an IPX4 certified sweatproof design, making them suitable for workouts. However, avoid submerging them in water.

Troubleshooting

If you encounter issues with your Redemption ANC earbuds, refer to the following common solutions:

No Sound or Pairing Issues

• Ensure both earbuds are charged.
• Make sure Bluetooth is enabled on your device and the earbuds are within range (up to 10 meters).
• Try unpairing "Redemption ANC" from your device's Bluetooth list and then re-pairing.
• If only one earbud is playing sound, try placing both earbuds back in the case, closing the lid for a few seconds, and then reopening to reset the connection.

Charging Problems

• Verify the USB-C cable is securely connected to both the case and the power source.
• Check if the charging contacts on the earbuds and inside the case are clean and free of debris.
• Try using a different USB-C cable or power adapter.

Active Noise Cancellation Not Working Effectively

• Ensure you have selected the correct ear gel size for a tight seal in your ear canal. A poor seal significantly impacts ANC performance.
• Confirm that ANC is activated (triple tap the left earbud to cycle modes).

Controls Not Responding

• Ensure the earbuds are properly seated in your ears.
• Clean the touch sensitive areas on the earbuds.
• Try resetting the earbuds by placing them in the case and closing the lid for 10 seconds.

Specifications

Warranty & Support

House of Marley products are designed and manufactured to the highest quality standards. For detailed warranty information and customer support, please refer to the warranty booklet included with your product or visit the official House of Marley website.

You can also find more information and support at the House of Marley Amazon Store.