1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 8CH 5MP Super HD Wireless NVR WiFi Security Camera System. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Keep this manual for future reference.
Safety Information
- Ensure all power connections are secure and correctly rated for the device.
- Do not expose the NVR or cameras to extreme temperatures, humidity, or direct water immersion.
- Handle the hard drive with care during installation to prevent damage.
- Mount cameras securely to prevent accidental falls.
2. Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, contact SANNCE customer support.
- 1 x 8-Channel Wireless NVR (Network Video Recorder)
- 8 x 3MP Wireless IP Cameras
- 1 x Power Adapter for NVR
- 8 x Power Adapters for Cameras
- 1 x USB Mouse
- 1 x Ethernet Cable
- Mounting Screw Kits
- User Manual (this document)
- 2TB HDD (pre-installed or separate, depending on variant)
3. Product Overview
The SANNCE 8CH 5MP Super HD Wireless NVR WiFi Security Camera System provides comprehensive surveillance with high-resolution cameras and convenient wireless connectivity.
Key Features:
- 3MP Super HD Resolution: Cameras deliver clear and detailed images, superior to 1080P.
- Wireless Connectivity: Cameras connect to the NVR wirelessly, simplifying installation.
- IP66 Weatherproof Cameras: Designed for outdoor use, resistant to dust and water.
- Advanced Night Vision: Features IR night mode for clear black-and-white footage and color night mode for enhanced visibility in low light.
- AI Human Detection: Reduces false alarms by distinguishing human shapes from other moving objects.
- 24/7 Recording: Continuous recording capability, even without an internet connection.
- Local & Cloud Storage: Supports local HDD storage (up to 8TB) and optional cloud storage.
- Remote Access: Monitor your property from anywhere using the SANNCE mobile application.
- WiFi Repeater Function: Extends the wireless range for distant cameras.
Image: Comparison demonstrating the superior clarity of 3MP Super HD resolution compared to 1080P.
Image: A SANNCE camera mounted outdoors, showcasing its IP66 weather-resistant metal housing and operating temperature range of -20°C to 60°C.
4. Setup Guide
4.1 NVR Setup
- Hard Drive Installation (if not pre-installed):
- Unscrew the NVR cover and carefully open it.
- Connect the SATA data and power cables from the NVR to the HDD.
- Secure the HDD to the NVR chassis using the provided screws.
- Close and secure the NVR cover.
- Connect Peripherals:
- Connect the USB mouse to a USB port on the NVR.
- Connect the NVR to a monitor or TV using an HDMI or VGA cable.
- For internet access, connect the NVR to your router using the Ethernet cable.
- Power On: Connect the NVR power adapter to the NVR and then to a power outlet. The NVR will boot up automatically.
Image: Diagram illustrating the NVR's support for both local HDD storage (up to 8TB) and optional cloud storage.
4.2 Camera Installation
- Choose Mounting Location: Select a location that provides the desired viewing angle and is within range of a power outlet. Ensure the camera's WiFi signal can reach the NVR.
- Mount the Camera: Use the provided screw kit to securely mount each camera to a wall or ceiling.
- Power On: Connect the camera's power adapter to the camera and then to a power outlet.
4.3 System Pairing (Automatic)
The cameras are designed to automatically pair with the NVR upon power-up. Once both the NVR and cameras are powered, the cameras should connect to the NVR's dedicated WiFi network within a few minutes. You should see the camera feeds appear on the connected monitor.
Image: Illustration of a house equipped with SANNCE cameras and NVR, highlighting the dual-band WiFi technology (2.4 GHz and 5.8 GHz) for robust wireless connectivity.
5. Operating Instructions
5.1 Accessing the System
- Local Access: Use the connected monitor and USB mouse to navigate the NVR's interface. You can view live feeds, playback recordings, and configure settings directly.
- Remote Access (SANNCE APP):
- Download the SANNCE APP from your smartphone's app store.
- Register an account and log in.
- Add your NVR by scanning the QR code on the NVR or manually entering its ID.
- Once added, you can view live feeds, playback recordings, and receive alerts from anywhere with an internet connection.
Image: A user interacting with an Alexa device to seamlessly integrate and view the camera feed, demonstrating smart home compatibility.
5.2 Recording Modes
- 24/7 Continuous Recording: The system records continuously to the installed HDD. This ensures no moments are missed.
- Motion Detection Recording: The system records only when motion is detected, saving storage space.
- AI Human Detection Recording: An advanced motion detection mode that specifically triggers recording when a human shape is identified, minimizing false alarms from animals or vehicles.
Image: Visual representation of the system's 24/7 recording capability, showing continuous footage capture throughout the day and night, even without an active WiFi connection.
Image: A smartphone displaying a notification for 'Smart AI Human Detection', indicating an alert triggered by a person, with the detected human highlighted in the background.
5.3 Night Vision
The cameras are equipped with advanced night vision technology to provide clear surveillance in low-light or no-light conditions.
- IR Night Mode: Utilizes infrared LEDs to capture clear black-and-white video up to 30 meters (100 feet) in complete darkness.
- Color Night Mode: Provides full-color video in low-light conditions, enhancing detail and identification.
Image: A multi-panel image demonstrating different night vision capabilities: 33ft Color Night Mode, 100ft IR Night Mode, and Human Detection triggering Color Night, showing clear visibility in various low-light scenarios.
5.4 WiFi Repeater Function
The NVR features an automatic cascading technology where the closest camera can act as a WiFi repeater. This extends the wireless range, allowing cameras further away (up to 1006 meters or 3300 feet) to maintain a strong connection to the NVR.
6. Maintenance
6.1 Cleaning
- Regularly clean the camera lenses with a soft, dry cloth to ensure clear image quality.
- Wipe the NVR and camera housings with a damp cloth as needed. Do not use harsh chemicals.
6.2 Firmware Updates
Periodically check the SANNCE website or the mobile application for available firmware updates. Keeping your system updated ensures optimal performance and security.
6.3 Storage Management
The NVR will automatically overwrite the oldest recordings when the HDD is full. To manage storage:
- Access the NVR's menu to review and delete old footage.
- Adjust recording settings (e.g., motion detection only) to conserve space.
- Consider upgrading the HDD to a larger capacity (up to 8TB) if more storage is required.
7. Troubleshooting
This section addresses common issues you might encounter. For more complex problems, contact SANNCE customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on monitor | NVR not powered on; Monitor cable loose; Incorrect input selected on monitor. | Check NVR power; Ensure HDMI/VGA cable is secure; Select correct input on monitor. |
| Cameras not connecting | Cameras not powered; Out of NVR WiFi range; Interference. | Check camera power; Relocate camera closer to NVR or use repeater function; Reduce interference sources. |
| No remote access | NVR not connected to internet; App not configured correctly; Firewall issues. | Ensure NVR is connected to router; Verify app settings and NVR ID; Check router firewall settings. |
| Poor image quality | Dirty lens; Low light conditions; Camera focus. | Clean camera lens; Ensure adequate lighting or proper night vision mode; Adjust camera position. |
| False motion alerts | Sensitivity too high; Environmental factors (trees, shadows); Non-human movement. | Adjust motion detection sensitivity; Enable AI Human Detection; Reposition camera to avoid common triggers. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | SANNCE |
| Model Number | 71GL |
| Number of Channels | 8 |
| Video Capture Resolution | 2592 x 1944 (5MP) |
| Camera Resolution | 3MP Super HD |
| Connectivity Technology | Wireless |
| Power Type | Wireless |
| Special Features | Wireless, AI Human Detection, Night Vision, Remote Access |
| HDD Size (Variant) | 2TB (expandable up to 8TB) |
| Item Weight | 5.81 Kilograms |
| Product Dimensions | 15.5 x 8.5 x 3 cm (NVR) |
| First Available Date | December 13, 2019 |
9. Warranty and Support
Warranty Information
SANNCE products typically come with a limited warranty. Please refer to the warranty card included in your package or visit the official SANNCE website for specific warranty terms and conditions applicable to your region.
Customer Support
If you encounter any issues not covered in this manual or require further assistance, please contact SANNCE customer support through the following channels:
- Official Website: Visit the SANNCE official website for FAQs, support articles, and contact forms.
- Email Support: Refer to your product packaging or the SANNCE website for the dedicated support email address.
- In-App Support: The SANNCE mobile application may offer direct support options.
