Introduction
The Ancona Prestige Dual 8-Bar Towel Warmer is designed to provide warm, dry towels, enhancing comfort and hygiene in your bathroom. This model, AN-5322-TWCD01, features a convenient countdown timer and offers versatile installation options: either hardwired for a seamless look or plug-in for easy setup. Crafted from high-quality brushed stainless steel, it is an elegant and energy-efficient addition to any home.
Important Safety Information
Please read all instructions carefully before installation and use. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Electrical Safety: This appliance operates on 120 Volts, 60 Hz, and draws 0.92 Amps (110 Watts). Ensure proper grounding and circuit protection. All electrical work should be performed by a qualified electrician in accordance with local electrical codes.
- Water Proximity: Do not install the towel warmer inside a shower, bath, or sauna. Maintain a safe distance from water sources to prevent electrical hazards.
- Heat Warning: The surface of the towel warmer will become hot during operation. Avoid prolonged direct skin contact to prevent burns. Do not allow children to operate or play with the towel warmer.
- Intended Use: This towel warmer is designed for drying and warming towels and similar textile items. Do not use it for drying wet electronics, flammable materials, or other items not specified for use with a towel warmer.
- Damage: Do not operate the towel warmer if it has a damaged cord or plug, or if it has been dropped or damaged in any manner. Contact customer support for assistance.
For detailed safety guidelines and installation requirements, refer to the complete installation manual included with your product.
Package Contents
Verify that all components are present before beginning installation:
- Ancona Prestige Dual 8-Bar Towel Warmer Unit
- Installation Manual
- Warranty Sheet
- Plug-in Cord (for plug-in installation)
- Hardwired Connection Kit (for hardwired installation)
- Mounting Hardware
Setup and Installation
The Ancona Prestige Dual Towel Warmer offers two installation methods: hardwired or plug-in. Both options are designed for wall mounting. Choose the method that best suits your bathroom's electrical setup and aesthetic preferences.
Hardwired Installation
For a clean, integrated look, the towel warmer can be hardwired directly into your electrical system. This requires concealing the wiring within the wall. Professional installation by a licensed electrician is highly recommended for hardwired setups to ensure compliance with all electrical codes and safety standards.

Image: The Ancona Prestige Dual 8-Bar Towel Warmer shown in a hardwired configuration, mounted on a wall with the electrical connection concealed.

Image: The towel warmer seamlessly integrated into a modern bathroom setting, demonstrating a hardwired installation.
Plug-in Installation
For simpler installation, the towel warmer can be plugged into a standard electrical outlet. This option provides flexibility and does not require professional electrical work, provided a suitable outlet is available near the desired mounting location.

Image: The Ancona Prestige Dual 8-Bar Towel Warmer with its visible power cord, ready for plug-in installation.

Image: The towel warmer installed in a bathroom, showcasing the plug-in option with the power cord visible.
Mounting and Dimensions
The towel warmer is designed for wall mounting. Ensure the mounting surface is sturdy and capable of supporting the unit's weight. Refer to the detailed dimension diagram for proper placement and spacing.

Image: A technical drawing illustrating the dimensions of the Ancona Prestige Dual 8-Bar Towel Warmer for both hardwired and plug-in configurations. The dimensions are 24 inches (61 cm) wide, 4.4 inches (11.2 cm) deep, and 30 inches (76.2 cm) high.
For complete step-by-step installation instructions, including mounting hardware details and electrical wiring diagrams, please consult the dedicated Installation Manual provided with your product.
Operating Instructions
The Ancona Prestige Dual Towel Warmer features an intuitive control panel with a pre-programmed countdown timer for energy efficiency and convenience.
Powering On/Off
- To turn the towel warmer ON, press the power button on the control panel. The indicator light will illuminate.
- To turn the towel warmer OFF, press the power button again. The indicator light will turn off.
Using the Countdown Timer
The integrated countdown timer allows you to set the towel warmer to operate for a specific duration, saving energy and providing peace of mind. The available settings are 1, 2, 4, or 8 hours, or continuous operation.
- With the towel warmer ON, press the timer button repeatedly to cycle through the available time settings (1H, 2H, 4H, 8H).
- The corresponding indicator light next to the selected time will illuminate.
- Once the selected time has elapsed, the towel warmer will automatically turn off.
- For continuous operation, select the "ON" setting, which typically has a separate indicator or no specific timer light illuminated. The unit will remain on until manually turned off.
Warming Towels
Place your towels or other textile items over the bars of the warmer. For optimal warming, ensure the items are spread out to maximize contact with the heated bars. The towel warmer typically reaches its operating temperature within minutes.
Maintenance
Regular cleaning and proper care will ensure the longevity and optimal performance of your Ancona Towel Warmer.
Cleaning
- Always ensure the towel warmer is turned OFF and completely cool before cleaning.
- Use a soft, damp cloth and a mild, non-abrasive cleaner suitable for stainless steel surfaces.
- Do not use harsh chemicals, abrasive pads, or scouring agents, as these can damage the brushed stainless steel finish.
- Dry the surface thoroughly with a clean, soft cloth after cleaning to prevent water spots.
General Care
- Avoid hanging excessively heavy or wet items on the warmer, as this can strain the mounting points.
- Ensure adequate ventilation around the unit during operation.
- Periodically check the electrical cord (for plug-in models) for any signs of damage or fraying.
Troubleshooting
If you encounter issues with your Ancona Towel Warmer, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Towel warmer does not heat. | No power supply; unit is off; circuit breaker tripped. | Ensure the unit is plugged in securely (if plug-in) or properly hardwired. Check if the power button is ON. Reset the circuit breaker if tripped. |
| Towel warmer is not warm enough. | Items are too thick or too many; insufficient operating time. | Ensure towels are spread out and not excessively layered. Allow sufficient time for the unit to reach full temperature (typically a few minutes). |
| Timer function not working. | Incorrect timer setting; unit not powered on. | Ensure the unit is powered ON. Press the timer button to cycle through and select the desired time setting. |
| Unusual noises or odors. | Internal component issue; new unit "burn-off" smell. | A slight odor may be present during initial use; this is normal and will dissipate. If unusual noises or strong, persistent odors occur, immediately turn off the unit and unplug it (if plug-in). Contact customer support. |
If the problem persists after attempting these solutions, please contact Ancona customer support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Brand | Ancona |
| Model Number | AN-5322-TWCD01 |
| Special Feature | Energy Efficient, Countdown Timer |
| Color | Brushed Stainless Steel |
| Indoor/Outdoor Usage | Indoor |
| Product Dimensions (D x W x H) | 4.4"D x 24"W x 30"H (11.2 cm x 61 cm x 76.2 cm) |
| Mounting Type | Wall Mount |
| Room Type | Bathroom, Bedroom, Laundry Room, Exercise Room, Mudroom |
| Heat Output | 110 Watts |
| Fuel Type | Electric |
| Voltage | 120 Volts |
| Amperage | 0.92 Amps |
| Item Weight | 10.33 pounds |
| Certifications | cETLus certified |
| UPC | 676195935337 |
Warranty and Support
Your Ancona Prestige Dual 8-Bar Towel Warmer is covered by a 1-year warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
For warranty claims, technical support, or any questions regarding your product, please refer to the contact information provided in the Warranty Sheet included with your purchase or visit the official Ancona website for customer service details.
Please retain your proof of purchase for warranty validation.





