Plantronics Poly EncorePro 320 Stereo Headset User Manual

Introduction

The Poly EncorePro 320 Stereo Headset is designed for clear and comfortable communication in professional environments. Featuring a Quick Disconnect (QD) connection, this headset offers reliable performance and ease of use for various communication platforms.

What's in the Box

Image: The Poly EncorePro 320 Stereo Headset, black in color, featuring two earcups with foam cushions, an adjustable headband, and a flexible microphone boom extending from the right earcup. A Quick Disconnect (QD) cable is visible.

• Poly EncorePro 320 Stereo Headset
• Quick Disconnect (QD) Cable
• User Guide (this document)

Setup

1. Connect the QD Cable: Align the Quick Disconnect (QD) connector on the headset with the corresponding port on your compatible device (e.g., desk phone, USB adapter). Push firmly until it clicks into place.
2. Adjust the Headset:
   • Place the headset on your head with the earcups covering your ears.
   • Adjust the headband for a comfortable and secure fit.
3. Position the Microphone:
   • Gently bend the microphone boom so that the microphone is approximately two finger-widths from the corner of your mouth.
   • Ensure the microphone is positioned to pick up your voice clearly while minimizing background noise.
4. System Configuration (if applicable): If connecting to a computer, ensure your operating system recognizes the headset and set it as the default audio input and output device in your sound settings.

Operating Instructions

Key Features:

• Noise-Canceling Microphone: The flexible microphone is designed to reduce background noise, ensuring clearer conversations.
• Voice-Optimized Frequency Response: Provides enhanced clarity for spoken words.
• SoundGuard Acoustic Limiting: Protects against sudden loud noises by limiting sound levels to below 118dBA.
• Quick Disconnect (QD) Reliability: Allows for quick and easy disconnection from the device without removing the headset.

Making and Receiving Calls:

The operation of making and receiving calls will depend on the specific device (e.g., desk phone, computer softphone) the headset is connected to. Refer to your device's user manual for detailed call management instructions.

Maintenance

• Cleaning: Use a soft, dry cloth to wipe down the headset. For ear cushions, gently wipe with a slightly damp cloth and allow to air dry completely before use. Do not use harsh chemicals or abrasive cleaners.
• Storage: Store the headset in a clean, dry place away from extreme temperatures and direct sunlight.
• Cable Care: Avoid sharp bends or kinks in the cable. Do not pull the cable to disconnect the headset; always grasp the Quick Disconnect (QD) connector.

Troubleshooting

Specifications

• Model Name: EncorePro 320
• Model Number: 214573-01
• Connectivity Technology: Wired
• Headphones Jack: 3.5 mm, 6.35 mm (via adapter, if applicable)
• Noise Control: Active Noise Cancellation (for microphone)
• Frequency Range: 20 Hz to 20,000 Hz
• Impedance: 32 Ohm
• Material: Plastic
• Color: Black
• Item Weight: Approximately 0.035 ounces (headset only)
• Product Dimensions: Approximately 10 x 2 x 2.7 inches
• Compatible Devices: PCs, Skype for Business, Microsoft Lync, Avaya, Cisco (compatibility may vary with specific adapters)

Warranty and Support

For detailed warranty information and technical support, please refer to the official Poly (formerly Plantronics) website or contact their customer service directly. Keep your purchase receipt for warranty claims.

Manufacturer: Plantronics

Official Website: www.poly.com