1. Introduction
This manual provides essential instructions for the setup, operation, maintenance, and troubleshooting of your IDP SMART-51D Dual-Sided ID Card Printer. Please read this manual thoroughly before using the printer to ensure proper function and longevity of the device. Keep this manual for future reference.
2. Product Overview
2.1 Key Features
- Dual-Sided Printing: Capable of printing on both sides of an ID card.
- Dye Sublimation Technology: Produces high-quality, vibrant color prints.
- Efficient Print Speed: Prints full-color, single-sided cards in approximately 23 seconds and monochrome cards in 5 seconds.
- High Capacity Hoppers: Features a 100-card input hopper and a 40-card output hopper.
- Connectivity: USB interface for reliable connection to a PC.
2.2 Package Contents
Verify that all items are present in the package:
- 1 x IDP SMART-51D Printer
- Power Adapter and Cable
- USB Cable
- Driver CD (or download instructions)
- Quick Start Guide
2.3 Product Views
Front-right view of the IDP SMART-51D printer, showing the card input slot and display panel.
Front-left view of the IDP SMART-51D printer, highlighting the sleek design and card output.
Top-down view of the IDP SMART-51D printer, showing the overall compact form factor.
3. Setup
3.1 Unpacking
- Carefully remove the printer and all accessories from the packaging.
- Retain the original packaging for future transport or storage.
- Place the printer on a stable, level surface with adequate ventilation.
3.2 Connecting the Printer
- Connect the power adapter to the printer's power input and then plug it into an electrical outlet.
- Connect the USB cable to the printer's USB port and the other end to an available USB port on your PC.
- Power on the printer using the designated power button.
3.3 Driver Installation
- Insert the provided driver CD into your computer's CD-ROM drive, or download the latest drivers from the official IDP website.
- Follow the on-screen instructions to install the printer drivers and any accompanying software.
- Restart your computer if prompted.
3.4 Loading ID Cards
- Open the input hopper cover.
- Place a stack of blank ID cards into the input hopper, ensuring they are correctly oriented and aligned.
- Close the input hopper cover.
3.5 Installing the Ribbon
- Open the printer's ribbon compartment cover.
- Carefully insert the ribbon cartridge into its designated slot, ensuring it clicks into place.
- Close the ribbon compartment cover. The printer will automatically calibrate the ribbon.
4. Operating Instructions
4.1 Basic Printing Process
- Ensure the printer is powered on, connected to your PC, and has cards and ribbon loaded.
- Open your ID card design software or application.
- Create or select the ID card design you wish to print.
- Access the print settings within your software. Select the IDP SMART-51D printer.
- Configure print options such as color mode, card orientation, and quantity.
- Initiate the print job. The printer will feed a card, print, and eject it into the output hopper.
4.2 Dual-Sided Printing
The SMART-51D supports automatic dual-sided printing. When setting up your print job in the software, ensure that the dual-sided printing option is selected. The printer will automatically flip the card to print on the reverse side after the front side is complete.
5. Maintenance
5.1 Cleaning the Printer
Regular cleaning helps maintain print quality and extends printer life. Refer to the printer's software utility for specific cleaning cycle instructions. Generally, this involves using a cleaning card and cleaning roller.
- Cleaning Cards: Use a cleaning card as instructed by the printer software to clean the card path and print head.
- Exterior Cleaning: Wipe the exterior of the printer with a soft, damp cloth. Avoid abrasive cleaners.
5.2 Replacing the Ribbon
When the ribbon is depleted, the printer display or software will indicate that a ribbon change is required. Follow the steps outlined in Section 3.5 for installing a new ribbon cartridge.
6. Troubleshooting
6.1 Common Issues and Solutions
- Printer Not Responding:
Check power connections and USB cable. Ensure the printer is powered on. Verify driver installation and printer status in your computer's device manager. - Poor Print Quality:
Perform a printer cleaning cycle. Ensure the ribbon is correctly installed and not expired. Check card quality and ensure they are clean. Update printer drivers. - Card Jam:
Power off the printer. Carefully open the covers and remove any jammed cards. Ensure cards are loaded correctly and are not bent or damaged. - Ribbon Error:
Reinstall the ribbon cartridge. Ensure it is the correct type for your printer. Check for any tears or damage to the ribbon. - Printer Display Error Message:
Consult the printer's software utility or the full user manual for specific error code explanations and solutions.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | SMART-51D (IDP) |
| Model Name | SMART 51D |
| Item Model Number | 651399 SMART-510 |
| Printing Technology | Dye Sublimation, Thermal |
| Printing Capability | Single-sided or Dual-sided |
| Print Speed (Full-color, single-sided) | 23 seconds |
| Print Speed (Monochrome) | 5 seconds |
| Maximum Color Print Resolution | 300 x 300 dpi |
| Maximum Black and White Print Resolution | 300 dpi |
| Color Depth | 24 bpp |
| Input Hopper Capacity | 100 cards |
| Output Hopper Capacity | 40 cards |
| Maximum Media Size | CR-80 (86 millimeters) |
| Connectivity Technology | USB |
| Compatible Devices | PC |
| Printer Ink Type | Ribbon |
| Included Components | 1 x Printer |
| UPC | 813013021715 |
8. Warranty Information
The IDP SMART-51D Dual-Sided ID Card Printer comes with a 3-year manufacturer warranty. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the warranty documentation included with your product or visit the official IDP website.
9. Support
If you encounter issues not covered in this manual or require further assistance, please contact IDP customer support. You can typically find contact information on the manufacturer's official website or in the documentation provided with your printer.
