CERAGEM P390
CERAGEM Compact P390 Portable Thermal Device User Manual
Model: P390
1. Introduction and Overview
The CERAGEM Compact P390 is a personal portable thermal device designed for moxibustion and heat application. Its compact and lightweight design allows for convenient use in various locations, including home, office, or during travel, provided an electrical outlet is available. This device facilitates thermal therapy and moxibustion procedures.

Figure 1.1: The CERAGEM Compact P390 device, showcasing the main unit and its two detachable thermal projectors.
2. Important Safety Information
Please read all safety instructions carefully before operating the CERAGEM Compact P390. Failure to follow these instructions may result in injury or damage to the device.
- Voltage Requirement: This device is rated for 220V-240V, 50/60HZ. It requires a voltage converter (110V to 220V) for use in regions with 110V electrical systems. Do not connect directly to a 110V outlet without a suitable converter.
- Do not use the device near water or in excessively humid environments.
- Keep out of reach of children and pets.
- Do not attempt to disassemble or repair the device yourself. Contact qualified service personnel for assistance.
- Ensure proper ventilation during use to prevent overheating.
- If you experience any discomfort or adverse reactions during use, discontinue immediately and consult a healthcare professional.
- Avoid direct contact of hot surfaces with bare skin for prolonged periods to prevent burns. Use the provided belt or clothing as a barrier if necessary.
3. Package Contents
Verify that all items listed below are included in your package:
- Main device unit
- Power cable
- 9-sphere spotlight (thermal projector)
- 3-sphere spotlight (thermal projector)
- Spotlight belt
- Abdominal belt
- Instructions for use (this manual)
4. Product Features and Components
The CERAGEM Compact P390 is designed for ease of use and effective thermal application.
4.1 Main Unit
The main unit houses the control panel and connection ports for the thermal spotlights. It features a compact display that shows the set temperature, current temperature, and set time for operation.

Figure 4.1: Detailed view of the CERAGEM Compact P390 control panel, showing temperature and time displays.
4.2 Thermal Spotlights (Projectors)
The device includes two types of thermal spotlights: a 3-sphere projector and a 9-sphere projector. These are designed to deliver concentrated heat and moxibustion effects to specific areas of the body. The main unit includes a built-in cell for convenient storage of the spotlights when not in use.

Figure 4.2: The CERAGEM Compact P390 with both the 3-sphere and 9-sphere thermal projectors connected and ready for use.
4.3 Portability and Versatility
The lightweight and convenient design makes the unit easy to transport. The ability to use both 3-sphere and 9-sphere projectors simultaneously allows for versatile application, either for a single user targeting multiple areas or for multiple users.
5. Setup
- Unpack: Carefully remove all components from the packaging.
- Placement: Place the main device unit on a stable, flat surface. Ensure there is adequate space around the unit for ventilation.
- Power Connection: Connect the power cable to the main device unit and then plug it into a suitable electrical outlet. If you are in a 110V region, ensure you use a reliable 110V to 220V voltage converter.
- Connect Spotlights: Connect the 3-sphere and/or 9-sphere spotlights to their respective ports on the main unit. Ensure the connections are secure.
6. Operation
- Power On: Press the power button on the main unit to turn on the device. The display will illuminate.
- Set Temperature: Use the temperature control knobs or buttons to set your desired temperature for each spotlight. The display will show the set temperature and the current temperature of the spotlights. The temperature range is 30℃ - 60℃.
- Set Time: Use the timer controls to set the desired duration for your session.
- Application: Place the thermal spotlight(s) on the desired area of the body. You may use the provided spotlight belt or abdominal belt to secure the projectors in place.
- Moxibustion Effect: For a massage or moxibustion effect similar to a mechano device, move the spotlight from one point to another in accordance with the display. A sound signal will indicate the end of the impact on one point, prompting you to move to the next.
- Simultaneous Use: Both the 3-sphere and 9-sphere spotlights can be used simultaneously, allowing for treatment of multiple areas or by multiple users.
- Power Off: After your session, turn off the device by pressing the power button. Disconnect the spotlights and store them in their built-in cell.
7. Maintenance
- Cleaning: Ensure the device is unplugged and cooled down before cleaning. Wipe the main unit and spotlights with a soft, dry cloth. Do not use abrasive cleaners or immerse the device in water.
- Storage: Store the device in a cool, dry place, away from direct sunlight and extreme temperatures. Utilize the built-in storage cell for the spotlights to protect them.
- Inspection: Periodically inspect the power cable and spotlight cables for any signs of damage. If damage is found, discontinue use and contact customer support.
8. Troubleshooting
If you encounter issues with your CERAGEM Compact P390, refer to the following common solutions:
- Device Not Turning On:
- Check if the power cable is securely plugged into both the device and the electrical outlet.
- Verify that the electrical outlet is functional.
- Ensure your voltage converter (if used) is properly connected and functioning.
- Spotlights Not Heating:
- Ensure the spotlights are securely connected to the main unit.
- Check the temperature settings on the display.
- Unusual Noises or Odors:
- Immediately turn off and unplug the device. Contact customer support.
For issues not covered here, please contact CERAGEM customer support.
9. Technical Specifications
| Parameter | Value |
|---|---|
| Rated Voltage | 220V-240V, 50 / 60HZ |
| Temperature Range | 30℃ - 60℃ |
| Weight | 5.7 kg |
| Maximum Power | 65W |
| Dimensions (L x W x H) | 435mm x 214mm x 170mm |
10. Warranty and Support
For warranty information, product support, or service inquiries, please refer to the warranty card included with your purchase or visit the official CERAGEM website. Keep your proof of purchase for warranty claims.
Note: The product description states "Returns are not accepted!". Please verify return policies with your retailer at the time of purchase.
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