SONOFF S31

SONOFF S31 WiFi Smart Plug User Manual

Model: S31 | Brand: SONOFF

Introduction

The SONOFF S31 WiFi Smart Plug is a compact and intelligent outlet designed to provide remote control, energy monitoring, and smart automation for your home appliances. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your S31 Smart Plug.

SONOFF S31 Smart Plug with mobile app showing energy monitoring

Image: The SONOFF S31 Smart Plug shown alongside a smartphone displaying its energy monitoring interface.

Key Features

Diagram showing various features of SONOFF S31 Smart Plug including voice control, remote control, energy monitoring, and scheduling.

Image: An overview of the SONOFF S31's smart features, highlighting remote control, voice control, timer & schedule, energy monitoring, compact size, group & share control, and LAN control.

Safety Information

The SONOFF S31 Smart Plug is designed with multiple safety features to ensure reliable and secure operation. Please adhere to the following guidelines:

Safety features of SONOFF S31 Smart Plug including ETL certification, overload protection, 15A max current, and fire-resistant shell.

Image: Visual representation of the SONOFF S31's safety features, highlighting ETL certification, overload protection, 15A Max Current, and 750°C V-0 Fire-resistant Shell.

Setup and Installation

Follow these steps to set up your SONOFF S31 Smart Plug:

  1. Download the eWeLink App: Search for "eWeLink" in your smartphone's app store (iOS or Android) and download it.
  2. Register/Log In: Open the eWeLink App and register a new account or log in if you already have one.
  3. Plug In the Device: Insert the SONOFF S31 Smart Plug into a standard wall outlet.
  4. Enter Pairing Mode:
    • Long press the pairing button on the S31 for 5 seconds until the LED indicator blinks quickly (blinking twice and on).
    • Long press the pairing button for 5 seconds again until the LED indicator blinks constantly (for compatible mode).
  5. Add Device in App: In the eWeLink App, tap the "+" icon to add a new device. Select the appropriate pairing method (e.g., Quick Pairing or Compatible Mode).
  6. Connect to Wi-Fi: Ensure your phone is connected to a 2.4GHz Wi-Fi network. The S31 only supports 2.4GHz Wi-Fi. Enter your Wi-Fi password in the app.
  7. Complete Pairing: The app will search for and connect to your S31. Once connected, you can rename the device and assign it to a room.

Video: An official SONOFF video demonstrating the setup and various features of the S31 Smart Plug, including app control and voice commands.

Operating Instructions

Once your SONOFF S31 is set up, you can control it in several ways:

1. App Control (eWeLink)

Person using smartphone to remotely control SONOFF S31 Smart Plug.

Image: A user demonstrating remote control of the smart plug via the eWeLink app on their smartphone.

2. Voice Control (Alexa & Google Home)

Integrate your S31 with voice assistants for hands-free control:

  1. Link Accounts: In the Alexa or Google Home app, enable the "eWeLink Smart Home" skill/service and link your eWeLink account.
  2. Discover Devices: Ask your voice assistant to "Discover devices" or manually add the S31.
  3. Voice Commands: Use commands like:
    • "Alexa, turn on [device name]"
    • "Hey Google, turn off [device name]"
Person using Alexa to voice control a fan connected to SONOFF S31 Smart Plug.

Image: A user interacting with an Amazon Echo device to control a fan connected to the SONOFF S31 Smart Plug using voice commands.

3. Manual Control

The S31 features a physical button for direct control:

Energy Monitoring

The SONOFF S31 provides detailed energy consumption data to help you manage your power usage and save on electricity costs.

Smartphone screen showing daily energy consumption graph for SONOFF S31 Smart Plug.

Image: A smartphone displaying the energy consumption dashboard within the eWeLink app, showing daily usage graphs and real-time power metrics.

Video: An official SONOFF video highlighting the power monitoring capabilities of the S31 Smart Plug.

Maintenance

To ensure the longevity and optimal performance of your SONOFF S31 Smart Plug, follow these maintenance tips:

Troubleshooting

If you encounter issues with your SONOFF S31 Smart Plug, try the following solutions:

ProblemPossible CauseSolution
Device fails to pair.Incorrect pairing mode, 5GHz Wi-Fi, weak signal.Ensure device is in compatible pairing mode. Connect phone to 2.4GHz Wi-Fi. Move device closer to router.
Device offline in app.Wi-Fi disconnected, power outage, router issues.Check Wi-Fi connection. Restart router and S31. Re-pair if necessary.
Voice control not working.Account not linked, device not discovered, incorrect commands.Verify eWeLink skill is enabled and accounts are linked. Re-discover devices. Use correct device names.
Energy monitoring inaccurate.Temporary glitch, app synchronization issue.Restart the eWeLink App. Unplug and replug the S31. Ensure stable Wi-Fi connection.

Specifications

Warranty and Support

For warranty information and technical support, please refer to the official SONOFF website or contact their customer service. Keep your purchase receipt for warranty claims.

Additional resources, including user guides and installation manuals, may be available on the product's Amazon page under the "Documents" section.

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