1. Introduction
The Soul Electronics SU34BK Ultra Wireless Headphones are designed to provide a high-definition audio experience with dynamic bass. Featuring Bluetooth V5.0, these over-ear headphones offer wireless freedom and comfort. Their foldable design makes them convenient for travel and storage.
2. What's in the Box
- One (1) Soul Electronics SU34BK Ultra Wireless Headphones
- One (1) USB Charging Cable
- One (1) Carrying Pouch

Image: The Soul Electronics SU34BK Ultra Wireless Headphones, showcasing their sleek black design and included accessories.
3. Product Features
- Dynamic Sound Quality: Equipped with two powerful 40mm neodymium drivers and Bluetooth V5.0, delivering high-resolution audio with deep bass, clear mids, and crisp highs.
- Stylish & Comfortable Design: Ergonomically designed with an adjustable leatherette headband for optimal comfort during extended listening sessions.
- Full Ear Cup Design: Ensures comfort and preserves Soul's signature sound by fully enclosing the ears.
- Foldable Design: Features a fold-flat mechanism for easy and convenient storage, making them ideal for travel.
- Extended Playtime: Up to 36 hours of continuous listening enjoyment on a single charge.

Image: A top-down view of the Soul Electronics SU34BK Ultra Wireless Headphones, highlighting their compact and modern design.
4. Setup
4.1 Charging the Headphones
- Connect the small end of the included USB charging cable to the charging port on the headphones.
- Connect the larger end of the USB cable to a USB power source (e.g., computer USB port, USB wall adapter).
- The LED indicator on the headphones will illuminate to show charging status. It will change color or turn off when fully charged.
Note: Ensure the headphones are fully charged before first use for optimal battery life.
4.2 Powering On/Off
- To Power On: Press and hold the Power button for approximately 3 seconds until the LED indicator lights up and you hear an audible prompt.
- To Power Off: Press and hold the Power button for approximately 3 seconds until the LED indicator turns off and you hear an audible prompt.
4.3 Bluetooth Pairing
- Ensure the headphones are powered off.
- Press and hold the Power button for approximately 5-7 seconds until the LED indicator flashes red and blue alternately, indicating pairing mode.
- On your audio device (smartphone, tablet, computer), enable Bluetooth and search for available devices.
- Select "SOUL SU34BK" from the list of found devices.
- Once paired, the LED indicator on the headphones will turn solid blue or flash blue slowly, and you will hear a confirmation tone.
Note: The headphones support auto-pairing with previously connected devices.
5. Operating Instructions
5.1 Media Controls
The headphones feature integrated media controls for convenient audio management:
- Play/Pause: Press the Multi-function button once.
- Next Track: Press and hold the Volume Up button.
- Previous Track: Press and hold the Volume Down button.
- Volume Up: Press the Volume Up button briefly.
- Volume Down: Press the Volume Down button briefly.
5.2 Call Management
- Answer/End Call: Press the Multi-function button once.
- Reject Call: Press and hold the Multi-function button for 2 seconds.
5.3 Wearing the Headphones
Adjust the headband to ensure a comfortable and secure fit over your ears. The earcups are designed to fully enclose your ears for optimal sound isolation and comfort.

Image: A person holding the headphones, demonstrating their compact and portable nature.

Image: A person wearing the Soul Electronics SU34BK headphones, illustrating proper fit and usage.
5.4 Folding for Storage
The headphones feature a foldable design for easy portability. Gently fold the earcups inwards towards the headband to reduce their size. Store them in the provided carrying pouch to protect them from damage.
Video: Official product video demonstrating the features and usage of the Soul Ultra Wireless Headphones, including their foldable design and comfortable fit.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the headphones. Do not use liquid cleaners or aerosols.
- Storage: When not in use, store the headphones in the provided carrying pouch to protect them from dust and scratches. Avoid storing in extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the headphones frequently. Charge them regularly, even if not in constant use.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headphones do not power on. | Low battery. | Charge the headphones using the provided USB cable. |
| Cannot pair with device. | Headphones not in pairing mode; Bluetooth off on device; device too far. | Ensure headphones are in pairing mode (flashing red/blue LED). Turn on Bluetooth on your device. Move device closer to headphones. |
| No sound or low volume. | Volume too low on headphones or device; headphones not connected. | Increase volume on both headphones and connected device. Re-pair headphones if connection is lost. |
| Intermittent connection. | Interference; device too far; low battery. | Move closer to the connected device. Avoid strong Wi-Fi signals or other Bluetooth devices. Charge headphones. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | SU34BK |
| Connectivity Technology | Bluetooth |
| Wireless Communication Technology | Bluetooth, Wi-Fi |
| Included Components | One Carrying Pouch, One Headphones, One USB Charging Cable |
| Age Range (Description) | Adult |
| Material | Plastic |
| Specific Uses For Product | Entertainment, Gaming, Travel |
| Control Type | Media Control |
| Cable Feature | Retractable, Without Cable |
| Number of Items | 1 |
| UPC | 840311104017 |
| Special Feature | Foldable, Lightweight, Tangle Free Cord |
| Manufacturer | SOUL Electronics |
| Item Weight | 13.3 ounces |
| Batteries | 1 Lithium Ion batteries required. (included) |
| Date First Available | September 24, 2019 |
| Color | Black |
| Ear Placement | Over Ear |
| Form Factor | Over Ear |
| Noise Control | Active Noise Cancellation |
9. Safety Information
- Do not expose the headphones to extreme temperatures, humidity, or corrosive substances.
- Avoid dropping or subjecting the headphones to strong impacts.
- Do not attempt to disassemble or modify the headphones. This will void the warranty.
- Listen at moderate volume levels to prevent hearing damage.
- Keep out of reach of children and pets.
10. Warranty and Support
For warranty information and customer support, please refer to the official Soul Electronics website or contact their customer service department. Keep your proof of purchase for any warranty claims.
Online Support: Visit the Soul Electronics Store on Amazon

