1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Venus Celo 15CV 15-Litre Storage Water Heater. Please read these instructions carefully before installation and use, and retain this manual for future reference.
Figure 1: Front view of the Venus Celo 15CV 15-Litre Storage Water Heater.
2. Safety Instructions
Always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury. This appliance is intended for domestic use only.
- Electrical Safety: Ensure the power supply matches the rating on the appliance. Do not operate with a damaged cord or plug. Connect to a properly grounded outlet.
- Water Pressure: The water heater is designed for a maximum pressure of 8 bars. Ensure your water supply pressure does not exceed this limit.
- Installation: Installation must be performed by a qualified technician in accordance with local regulations and this manual. Improper installation can void the warranty and create hazards.
- Temperature Settings: Hot water can cause severe burns. Exercise caution when setting the temperature and using hot water.
- Maintenance: Disconnect power before performing any maintenance or cleaning.
- Children: Keep children away from the appliance during operation and maintenance.
3. Package Contents
Upon unpacking, verify that all components are present and undamaged:
- 1 x Venus Celo 15CV Storage Water Heater
- 2 x Flexible Hoses (for inlet and outlet connections)
- 1 x Multi-Function Valve (MFV)
- 1 x User Manual (this document)
- 2 x Screws (for mounting)
If any items are missing or damaged, contact your retailer or Venus customer support immediately.
4. Setup and Installation
Professional installation is highly recommended for this appliance to ensure safety and proper functioning. Refer to the detailed installation guide provided with the product for specific steps.
4.1 Mounting Location
Choose a suitable wall location that can support the full weight of the water heater when filled with water (approximately 15 kg + 15 litres = 30 kg). Ensure adequate clearance for maintenance and ventilation.
Figure 2: Example of water heater installation in a bathroom setting.
4.2 Dimensions
The product dimensions are 32.1 cm (Width) x 48.5 cm (Height).
Figure 3: Dimensions of the 15L Celo water heater.
4.3 Plumbing Connections
- Connect the cold water inlet to the designated inlet pipe of the water heater.
- Connect the hot water outlet to your household hot water supply.
- Install the Multi-Function Valve (MFV) as per the installation diagram to ensure safety and proper operation.
- Ensure all connections are watertight.
4.4 Electrical Connection
The water heater requires a 2000 Watts, 230V AC, 50Hz power supply. It comes with a 16A, 3-pin plug. Ensure you have a compatible and properly grounded electrical socket. Do not use extension cords.
5. Operating Instructions
Once installed and filled with water, your Venus Celo 15CV water heater is ready for operation.
5.1 Filling the Tank
Before switching on the power, ensure the tank is completely filled with water. Open a hot water tap in your home to allow air to escape from the heater. Water will flow from the tap once the tank is full.
5.2 Power On
Plug the water heater into the electrical outlet and switch on the power. The indicator light will illuminate, indicating that the heating process has begun.
5.3 Temperature Control
Adjust the temperature knob located on the front of the unit to your desired hot water temperature. The heater will automatically switch off once the set temperature is reached and switch on again if the temperature drops.
5.4 Heating Time
The 15-litre capacity water heater typically heats water to bathing temperature in approximately 10-15 minutes, depending on the initial water temperature and the set temperature.
6. Maintenance
Regular maintenance ensures the longevity and efficient performance of your water heater.
- Draining the Tank: If the water heater will not be used for an extended period or if there is a risk of freezing, drain the tank completely. Refer to the installation guide for draining procedures.
- Anode Rod Inspection: The sacrificial magnesium anode rod protects the inner tank from corrosion. It should be inspected and replaced periodically (typically every 1-2 years) by a qualified technician.
- Cleaning: Clean the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Pressure Release Valve: Periodically check the pressure release valve to ensure it is not blocked.
Porcelain Enamel Glass-Lined Tank
Incoloy 800 Heating Element
Sacrificial Magnesium Anode
7. Troubleshooting
Before contacting customer service, review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water | No power; thermostat set too low; tripped circuit breaker | Check power supply; adjust thermostat; reset circuit breaker |
| Water not hot enough | Thermostat set too low; excessive hot water usage | Increase thermostat setting; allow more time for reheating |
| Water is too hot | Thermostat set too high | Decrease thermostat setting |
| Leaking from connections | Loose plumbing connections | Tighten connections (ensure power is off and water supply is closed) |
| Unusual noise | Sediment buildup; air in pipes | Drain and flush tank; allow air to escape by opening hot water tap |
If the problem persists after attempting these solutions, contact Venus customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | VENUS |
| Model Number | 500823.0 |
| Capacity | 15 Liters |
| Power Source | Electric |
| Wattage | 2000 Watts |
| Voltage | 230V AC, 50Hz (Standard) |
| Efficiency | 5 Star BEE Rating |
| Maximum Pressure | 8 Bars (116.03 PSI) |
| Mount Type | Wall |
| Product Dimensions (W x H) | 32.1 cm x 48.5 cm |
| Colour | Ivory |
| Inner Tank Material | Porcelain Enamel Glass-Lined Tank |
| Heating Element | Glass Lined Incoloy 800 Element |
| Outer Body Material | Pre-coated MS Sheet Material |
| Insulation | 3cm Extra Thick PUF Insulation |
| Safety Features | Multi-Function Valve, Sacrificial Magnesium Anode |
| Certification | ISI Certified |
Suitable for 8 Bar Pressure / High Rise Buildings
3cm Extra Thick PUF Insulation
Heat Retention Technology
9. Warranty Information
Your Venus Celo 15CV Storage Water Heater comes with the following warranty:
- Inner Tank: 8 Years
- Heating Element: 3 Years
- Product (Overall): 2 Years
Please retain your purchase receipt for warranty claims. The warranty covers manufacturing defects under normal use conditions. For detailed terms and conditions, refer to the warranty card included in the package.
10. Customer Support
For technical assistance, service requests, or warranty claims, please contact Venus customer support. Refer to the contact information provided on your warranty card or the official Venus website.
When contacting support, please have your model number (Celo 15CV) and purchase details readily available.