1. About Real Relax
Real Relax has over 10 years of experience in researching and developing massage chairs, with products sold in 40 countries. Our commitment is to provide comfortable and affordable massage solutions, turning massage products into household necessities for physical and mental relaxation. We offer 24-hour online customer service for any assistance you may need.
2. Important Safety Information
Please read and understand all safety instructions before using the massage chair. Failure to do so may result in injury or damage to the product.
- This product must be connected to a grounded circuit.
- Do not open the power supply. There is a risk of electric shock. In case of malfunction, the chair must be serviced by qualified repair personnel.
- Please ensure that persons with disabilities who may need assistance are supervised for their safety.
- To prevent accidents or injury, do not allow children to use this chair or its accessories without supervision.
3. Product Overview & Features
The Real Relax 2025 Full Body Massage Chair is designed to provide a comprehensive and relaxing massage experience. Key features include:
- Dual-Core S Track: Enhanced neck and back rollers with adjustable strength for effective massage.
- Dual-Screen Control: Upgraded LCD screen and mobile APP for easy operation in any environment.
- 6 Massage Techniques: Kneading, Shiatsu, Tapping, Tlapping, Kneading & Tapping, Kneading & Tlapping.
- 6 Auto Modes & Manual Programs: Preset modes for various needs, plus customizable options.
- Full Body Airbags: Adjustable 3-level intensity for shoulders, arms, hips, and calves.
- Zero Gravity Function: One-touch recline to a weightless position for ultimate relaxation.
- Foot Roller & Calf Massage: Dedicated massage for feet and calves.
- Bluetooth Connectivity: Connect your mobile device for music during massage.
- Breathing Light: Ambient lighting feature.
Image: The Real Relax 2025 Full Body Massage Chair in blue and khaki, showcasing its modern design and comfortable seating.
4. Setup and Installation
The Real Relax massage chair is designed for easy setup. It typically ships in two boxes. Please wait patiently if you receive only one box initially.
- Unpacking: Carefully remove all components from the two packages.
- Assembly: Follow the detailed instructions in the included user manual for assembling the main body, armrests, cushions, and accessories.
- Power Connection: Connect the power cord to the chair and then to a grounded electrical outlet. Ensure the main power switch (usually located at the back or base of the chair) is in the "ON" position.
Image: Diagram illustrating the packaging dimensions of the massage chair, indicating that it ships in two boxes.
Video: This video demonstrates the installation method for the Real Relax APP on Android devices, guiding users through downloading and connecting the app to the massage chair.
Video: This video demonstrates the installation method for the Real Relax APP on Apple devices, guiding users through downloading and connecting the app to the massage chair.
5. Operating Instructions
Your massage chair can be operated using the integrated LCD control screen or the Real Relax Smart mobile application.
5.1. Control Panel Overview
The LCD control screen provides intuitive access to all massage functions. Buttons are clearly labeled for auto modes, specific massage techniques, intensity adjustments, and special features like heating and zero gravity.
Image: The Real Relax massage chair's LCD control panel, showing various buttons for different massage modes and settings.
5.2. Auto Massage Modes
The chair offers 6 preset auto modes to cater to different relaxation needs. Simply press the "Auto Mode" button on the control panel or select your desired mode from the app.
- Relax: Gentle and soothing massage.
- Sleep: Designed for deep relaxation and promoting sleep.
- Neck: Focuses on neck massage.
- Waist: Targets the waist area.
- Stretch: Full body stretching program.
- Strong: Intense massage for deep tissue relief.
Image: Visual representation of the six auto massage modes (Sleep, Neck, Relax, Waist, Thai Stretch, Strong) and six massage techniques (Knead, Knock, Slap, Shiatsu, KD&KN, KD&Slap).
5.3. Manual Programs & Techniques
For a personalized experience, you can customize your massage by selecting specific techniques and targeting particular body parts. The chair offers 6 distinct massage techniques:
- Kneading
- Shiatsu
- Tapping
- Tlapping
- Kneading & Tapping
- Kneading & Tlapping
You can also adjust the intensity of back and neck rollers, as well as the airbag pressure, to your preference.
Image: Detailed illustrations of the six distinct massage techniques available on the chair.
5.4. Zero Gravity Function
Activate the Zero Gravity mode with a single touch to recline the chair into a position that minimizes the strain of gravity on your body, enhancing relaxation and massage effectiveness. There are multiple zero gravity positions available.
Image: Visual explanation of the One Touch Zero Gravity feature, detailing the Initial, Comfort, and Deep Zero Gravity recline positions.
5.5. Bluetooth Connectivity
Connect your smartphone or other Bluetooth-enabled devices to the chair's integrated speakers to enjoy your favorite music or ambient sounds during your massage session. Refer to the user manual for detailed pairing instructions.
Video: A tutorial demonstrating the usage of the "Real Relax Smart" App for the Favor 03 ADV massage chair, including how to connect and control various functions via the app.
6. Maintenance
To ensure the longevity and optimal performance of your Real Relax massage chair, follow these maintenance guidelines:
- Cleaning: Wipe clean with a soft, damp cloth. Avoid harsh chemicals or abrasive cleaners.
- Storage: When not in use for extended periods, store the chair in a cool, dry place away from direct sunlight.
- Inspection: Regularly check the power cord and all connections for any signs of damage.
7. Troubleshooting
If you encounter any issues with your massage chair, please refer to the following common troubleshooting tips:
- Chair not powering on: Ensure the power cord is securely plugged into a grounded outlet and the main power switch is in the "ON" position.
- Massage rollers not moving: Check if an auto mode is selected or if manual massage settings are active. Ensure no obstructions are present.
- Bluetooth connection issues: Verify Bluetooth is enabled on your device and the chair. Try restarting both devices. Long press the "Foot Roller" button for 5 seconds to clear the Bluetooth connection on the remote control.
- Unusual noises: Discontinue use and contact customer service if you hear any abnormal sounds.
For further assistance, please contact Real Relax customer service.
8. Specifications
| Brand | Real Relax |
| Model Name | Real Relax Dual Core S Track Massage Chair, Shiatsu Massage Recliner of Zero Gravity |
| Model Number | B02292K01 |
| Color | Blue and Khaki |
| Product Dimensions | 52"D x 27.6"W x 43.3"H |
| Item Weight | 135.2 pounds |
| Maximum Weight Recommendation | 300 Pounds |
| Material | Faux Leather, Foam |
| Operating Voltage | 110V, 100W |
| Special Features | APP Control, Breathing Light, Dual Core S Track |
9. Warranty and Support
Real Relax is dedicated to customer satisfaction. We offer 24-hour online customer service to assist with any questions or concerns regarding your massage chair. Please refer to your purchase documentation for specific warranty details.
For support, you can visit the official Real Relax store or contact our customer service team directly.
Image: A Real Relax customer service representative, symbolizing the brand's 24-hour online support.
