Soundcore A3025

Soundcore Life Q20 Hybrid Active Noise Cancelling Headphones

Model: A3025

User Manual

1. Product Overview

The Soundcore Life Q20 headphones are designed to provide an immersive audio experience with advanced hybrid active noise cancellation. They feature Hi-Res Audio certification, powerful BassUp technology, and an extended battery life for prolonged listening.

Soundcore Life Q20 headphones in silver

Figure 1.1: Soundcore Life Q20 Headphones (Silver)

Key Features:

2. Package Contents

Ensure all items are present in the package:

3. Setup

3.1 Charging the Headphones

Before first use, fully charge your Life Q20 headphones. Use the provided Micro Charging Cable.

  1. Connect the Micro USB end of the charging cable to the charging port on the headphones.
  2. Connect the USB-A end to a USB wall charger (not included) or a computer's USB port.
  3. The LED indicator will show charging status. A full charge takes approximately 2 hours.

3.2 Powering On/Off

3.3 Bluetooth Pairing

Pair your Life Q20 headphones with your Bluetooth-enabled device.

  1. With the headphones powered off, press and hold the Power button for 5 seconds until the LED indicator flashes blue, indicating pairing mode.
  2. Enable Bluetooth on your device (smartphone, tablet, laptop).
  3. Search for "Soundcore Life Q20" in your device's Bluetooth list and select it to connect.
  4. Once connected, the LED indicator will turn solid blue.
Hands holding Soundcore Life Q20 headphones and a smartphone, illustrating Bluetooth pairing

Figure 3.1: Bluetooth Pairing Process

3.4 Dual Connection

The Life Q20 headphones can connect to two Bluetooth devices simultaneously, allowing for seamless switching between audio sources.

  1. Connect the headphones to the first device as described in section 3.3.
  2. Disconnect the headphones from the first device's Bluetooth settings.
  3. Connect the headphones to the second device.
  4. Reconnect the headphones to the first device. The headphones will now be connected to both devices.
Diagram showing Soundcore Life Q20 headphones connected to a tablet and a smartphone simultaneously

Figure 3.2: Dual Connection Capability

4. Operating the Headphones

4.1 Controls Overview

Close-up of Soundcore Life Q20 headphone controls, showing power, ANC, volume, and BassUp buttons

Figure 4.1: Headphone Controls

Button/FunctionActionDescription
Power ButtonPress and Hold (2s)Power On/Off
Power ButtonPress and Hold (5s)Enter Bluetooth Pairing Mode
Volume Up (+)Short PressIncrease Volume
Volume Down (-)Short PressDecrease Volume
Multi-function Button (Play/Pause)Short PressPlay/Pause Music
Multi-function ButtonDouble PressActivate/Deactivate BassUp
Multi-function ButtonPress and Hold (1s)Answer/End Call
Multi-function ButtonPress and Hold (2s)Reject Call
NC Button (Noise Cancellation)Short PressToggle Active Noise Cancellation On/Off

4.2 Using the AUX Cable

You can use the provided 3.5mm AUX cable for a wired connection, which is useful when the battery is low or for devices without Bluetooth.

5. Maintenance

5.1 Cleaning

5.2 Storage

Soundcore Life Q20 headphones folded for storage

Figure 5.1: Folded Headphones for Storage

5.3 Battery Care

6. Troubleshooting

If you encounter issues with your Soundcore Life Q20 headphones, refer to the following common solutions:

ProblemPossible Solution
Cannot power onEnsure the headphones are charged. Connect to a power source using the Micro Charging Cable.
Cannot pair with deviceEnsure Bluetooth is enabled on your device and the headphones are in pairing mode (flashing blue LED). Try forgetting the device on your phone and re-pairing.
No sound or low volumeCheck headphone and device volume levels. Ensure headphones are connected. Try restarting both devices.
Noise cancellation not effectiveEnsure the NC button is pressed and the feature is active. Adjust headphone fit to ensure a good seal around your ears.
Sound distortionMove closer to your device to reduce interference. Try disconnecting and reconnecting.

7. Specifications

FeatureDetail
Model NameSoundcore Life Q20
Model NumberA3025
Connectivity TechnologyWireless (Bluetooth)
Bluetooth Version5.0
Noise ControlActive Noise Cancellation
Audio Driver TypeHybrid Driver
Frequency Response16 - 40000 Hz
Impedance16 Ohm
Battery LifeUp to 60 Hours (Standard Mode) / 40 Hours (ANC Mode)
Charging Time2 Hours
Headphones Jack3.5 mm Jack
MaterialPC + ABS
Item Weight9.3 ounces
Product Dimensions7.68 x 7.09 x 3.07 inches
Water Resistance LevelNot Water Resistant

8. Warranty and Support

Soundcore products are backed by a manufacturer's warranty. For the Soundcore Life Q20, a typical warranty period is 18 months from the date of purchase, covering defects in materials and workmanship.

For technical support, warranty claims, or further assistance, please visit the official Soundcore support website or contact their customer service. Keep your proof of purchase for warranty validation.

You can find more information and contact details on the official Soundcore store page: Soundcore Store

9. Official Product Videos

No official seller videos were found in the provided product data to embed directly. Please refer to the product's official page for any available video content.