IOGEAR Access Pro 2-Port USB-C KVM Switch (GUD3C04) User Manual

1. Introduction

The IOGEAR Access Pro 2-Port USB-C KVM Switch (GUD3C04) is designed to provide seamless control over two USB-C or Thunderbolt 3 enabled devices from a single set of peripherals. This device allows users to share one 4K monitor, a keyboard, a mouse, and other USB 3.1 peripherals between two computers, tablets, or smartphones. It supports Power Delivery up to 75W for one port and 10W for the second, facilitating efficient charging while maintaining a streamlined workspace. The plug-and-play design ensures easy setup without the need for additional software or drivers.

2. Package Contents

Ensure all items are present in the package:

1 x IOGEAR Access Pro 2-Port USB-C KVM Switch (GUD3C04)
2 x USB-C Cables
1 x 6-foot Push-Button Remote Switch
1 x Quick Start Guide
1 x Warranty Card

3. Product Features

2-Port USB-C KVM Switch: Control two USB-C or Thunderbolt 3 devices using a single keyboard, mouse, and 4K monitor.
4K Video Output: Supports 4K resolution at 30Hz via HDMI, utilizing DisplayPort Alternate Mode (DP Alt Mode).
Power Delivery: Provides up to 75W Power Delivery on Port 1 and 10W on Port 2 (optional USB-C power adapter recommended for optimal performance).
USB 3.1 Ports: Two integrated USB 3.1 ports offer data transfer speeds up to 5Gbps for connecting peripherals like webcams, printers, or flash drives.
Remote Switch: Includes a 6-foot wired remote push-button for instant switching between connected devices.
Plug-n-Play: No software or drivers required for installation; compatible with macOS, Windows, Chrome OS, iOS, and Android.
Compact Design: Bus-powered for portability, with an option for external power.

4. Hardware Overview

IOGEAR KVM Switch Port Layout — Figure 2: Front and rear panel port layout of the IOGEAR Access Pro 2-Port USB-C KVM Switch. The front panel features USB 5Gbps ports. The rear panel includes the Remote Port Selector, HDMI Out, PC 2 USB-C Input, PC 1 USB-C Input & Power Delivery, and USB-C DC Power In.

Front Panel

USB 3.1 Ports (2x): For connecting USB peripherals (keyboard, mouse, webcam, etc.).
LED Indicators: Display active port status.

Rear Panel

Remote Port Selector Port: Connects the wired remote switch.
HDMI Out: Connects to your 4K monitor.
PC 2 USB-C Input: Connects to your second USB-C device.
PC 1 USB-C Input & Power Delivery: Connects to your primary USB-C device and supports up to 75W Power Delivery.
USB-C DC Power In: Optional port for connecting an external USB-C power adapter for enhanced Power Delivery.

5. Setup Guide

Follow these steps to set up your IOGEAR Access Pro 2-Port USB-C KVM Switch:

Connect Monitor: Connect your 4K monitor to the HDMI Out port on the KVM switch using an HDMI cable.
Connect Peripherals: Plug your USB keyboard, mouse, and other USB 3.1 peripherals into the USB 3.1 Ports on the front panel of the KVM switch.
Connect Remote Switch: Plug the 6-foot wired remote push-button switch into the Remote Port Selector Port on the rear panel.
Connect Device 1: Use one of the provided USB-C cables to connect your primary device (PC, laptop, tablet) to the PC 1 USB-C Input & Power Delivery port on the KVM switch.
Connect Device 2: Use the second provided USB-C cable to connect your secondary device to the PC 2 USB-C Input port on the KVM switch.
Optional Power: If additional power is needed for charging or high-power USB devices, connect an optional USB-C power adapter (sold separately) to the USB-C DC Power In port.

KVM Switch Setup Diagram — Figure 3: A typical setup showing a laptop and a desktop computer connected to the KVM switch, sharing a single monitor, keyboard, and mouse. This illustrates the streamlined workspace achieved with the KVM switch.

KVM Switch with Apple and Samsung Devices — Figure 4: The KVM switch connected to an Apple iPad Pro and a Samsung DeX device, demonstrating its compatibility with various USB-C devices for a unified workspace.

6. Operation

Once all connections are made and devices are powered on, the KVM switch is ready for use.

Switching Devices: To switch between PC 1 and PC 2, press the button on the 6-foot wired remote switch. The LED indicators on the KVM unit will show which port is currently active.
Power Delivery: The KVM switch will automatically provide power to the connected devices through the USB-C ports, prioritizing Port 1 for higher wattage.

Remote Switch in Use — Figure 5: A hand pressing the remote switch button, illustrating the ease of toggling between connected devices without needing to access the main KVM unit.

Video 1: Official IOGEAR product video demonstrating the Access Pro 2-Port USB-C KVM Switch (GUD3C04) in action, highlighting its features and ease of use.

7. Specifications

Model Number	GUD3C04
Connectivity Protocol	USB-C, Thunderbolt 3
Video Output	HDMI (4K @ 30Hz)
USB Ports	2 x USB 3.1 (Up to 5Gbps)
Power Delivery	Port 1: 75W, Port 2: 10W (with optional power adapter)
Control Method	Remote Push Button
Dimensions (L x W x H)	5.75 x 4.75 x 0.9 inches
Item Weight	1.4 pounds
Operating Temperature	32 - 104°F (0 - 40°C)

8. Troubleshooting

If you encounter issues, refer to the following common solutions:

No Video Output:
- Ensure your USB-C source device supports DisplayPort Alternate Mode (DP Alt Mode).
- Verify all HDMI and USB-C cables are securely connected.
- Try restarting the connected devices and the KVM switch.
Peripherals Not Responding:
- Check that USB peripherals are correctly plugged into the KVM's USB 3.1 ports.
- Ensure the active port LED on the KVM matches the device you are trying to control.
- If using high-power USB devices, connect an optional USB-C power adapter to the KVM.
Slow Charging or Power Issues:
- For optimal Power Delivery, especially for laptops, use an optional USB-C power adapter connected to the KVM's USB-C DC Power In port.
- Ensure your power adapter meets the required wattage for your devices.
Switching Delays:
- While switching is generally quick, some devices may take a few seconds to re-establish connection. This is normal behavior.

9. Warranty and Support

The IOGEAR Access Pro 2-Port USB-C KVM Switch (GUD3C04) comes with a 3-Year Limited Hardware Warranty. For technical support, warranty claims, or additional instructions, please refer to the contact information provided in your Quick Start Guide or visit the official IOGEAR website.

For the latest drivers, manuals, product information, technical specifications, and declarations of conformance, please visit the IOGEAR website.

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IOGEAR GUD3C04