MEDca JH-339SG

MEDca Digital Hearing Amplifiers User Manual

Model: JH-339SG

1. Introduction

Thank you for choosing the MEDca Digital Hearing Amplifiers. This manual provides essential information for the safe and effective use of your new device. Please read it thoroughly before operation and retain it for future reference.

Product Overview

The MEDca Digital Hearing Amplifiers are designed to provide clear sound amplification for speech frequencies, featuring advanced digital noise reduction and cancellation technology. These Behind-The-Ear (BTE) devices are compact, lightweight, and discreet, offering a comfortable listening experience.

MEDca Digital Hearing Amplifiers in charging dock

Image: A pair of silver MEDca Digital Hearing Amplifiers resting in their black USB charging dock.

2. Package Contents

Upon opening your MEDca Digital Hearing Amplifiers package, please verify that all items listed below are present and in good condition:

All components included in the MEDca Digital Hearing Amplifiers package

Image: A flat lay showing all included accessories: two hearing amplifiers, USB charging dock, ear domes, cleaning brush, charging cable, and user manual.

3. Components and Controls

Familiarize yourself with the different parts and controls of your MEDca Digital Hearing Amplifier:

Diagram of MEDca Digital Hearing Amplifier components

Image: A diagram labeling the components of the hearing amplifier, including the ear tube, ear hook, microphone, volume control, on/off switch, receiver, ear tip, and charging contact.

4. Setup

4.1 Initial Charging

Before first use, fully charge your hearing amplifiers. The devices are designed to last all day on a single charge.

  1. Connect the USB charging dock to the power adapter.
  2. Plug the power adapter into a standard electrical outlet.
  3. Place the hearing amplifiers into the charging slots on the dock. Ensure the charging contacts align.
  4. The charging indicator light on the dock will illuminate to confirm charging.
  5. A full charge takes approximately 8.5 hours, providing up to 18 hours of working time.
MEDca Digital Hearing Amplifiers in charging dock with charging times

Image: The hearing amplifiers in their charging dock, with text indicating 8.5 hours charging time for 18 hours working time.

4.2 Selecting Ear Tips

Choose the ear tip size that provides a comfortable and secure fit in your ear canal. A proper fit is crucial for optimal sound quality and to prevent feedback.

5. Operating Instructions

5.1 Turning On/Off

The MEDca hearing amplifiers feature an intuitive on/off switch for easy use.

Close-up of MEDca Digital Hearing Amplifier showing on/off switch

Image: A close-up of the hearing amplifier highlighting the on/off switch with 'N' for On and 'O' for Off.

5.2 Wearing the Amplifiers

These BTE amplifiers are designed to fit discreetly and comfortably behind your ear.

  1. Ensure the amplifier is turned off before placing it on your ear.
  2. Place the main body of the amplifier behind your ear, with the ear hook resting over the top.
  3. Gently insert the ear tip into your ear canal until it feels secure and comfortable.
  4. Adjust the ear tube and main body for a snug fit.
Person wearing MEDca Digital Hearing Amplifiers

Image: A person wearing the MEDca Digital Hearing Amplifiers, demonstrating their discreet fit behind the ear.

5.3 Adjusting Volume

The volume control allows you to personalize your hearing experience.

Close-up of MEDca Digital Hearing Amplifier showing volume control

Image: A close-up of the hearing amplifier highlighting the volume control wheel.

5.4 Important Operating Notes

6. Maintenance and Care

Proper maintenance ensures the longevity and optimal performance of your hearing amplifiers.

6.1 Daily Cleaning

6.2 Storage

6.3 Battery Care

7. Troubleshooting

If you experience issues with your MEDca Digital Hearing Amplifiers, please refer to the following common problems and solutions:

ProblemPossible CauseSolution
No Sound
  • Device is off.
  • Battery is depleted.
  • Ear tip is blocked by wax.
  • Slide the On/Off switch to 'N'.
  • Charge the device fully.
  • Clean the ear tip and sound outlet.
Weak or Distorted Sound
  • Low battery.
  • Volume set too low.
  • Ear tip is blocked.
  • Improper ear tip size.
  • Charge the device.
  • Increase the volume gradually.
  • Clean the ear tip.
  • Try a different size ear tip for a better seal.
Whistling or Feedback Noise
  • Improper ear tip fit.
  • Volume set too high.
  • Ear tip not inserted correctly.
  • Ensure ear tip is snug and sealed. Try a larger ear tip.
  • Reduce the volume.
  • Re-insert the ear tip firmly into the ear canal.
Device Not Charging
  • Charging contacts are dirty.
  • Charger or cable is faulty.
  • Not properly seated in dock.
  • Clean charging contacts on both device and dock.
  • Try a different USB port or power adapter.
  • Ensure devices are correctly placed in the charging slots.

If the problem persists after trying these solutions, please contact MEDca customer support.

8. Specifications

FeatureDetail
Model NumberJH-339SG
Product Dimensions0.39 x 0.39 x 0.39 inches (each amplifier)
Weight8 ounces (total package weight)
Battery Type2 Lithium Ion batteries (rechargeable)
Charging TimeApprox. 8.5 hours for full charge
Working TimeUp to 18 hours on a single charge
ColorSilver
MaterialPlastic
StyleBehind The Ear (BTE)
ManufacturerMEDca

9. Important Safety Information

10. Official Product Video

Watch the official MEDca product video for a visual guide on the features and benefits of your Digital Hearing Amplifiers.

Video: An official product video titled "Medca Digital Hearing Amplifier" demonstrating the features and ease of use of the hearing amplifiers.

11. Warranty and Support

MEDca stands by the quality of its products. Our digital hearing amplifiers undergo extensive testing to ensure superb quality and optimal performance.

For warranty information, technical support, or any inquiries, please visit the official MEDca website or contact our customer service team. Contact details can typically be found on the product packaging or on the MEDca brand store page on Amazon.

You can visit the MEDca Store for more information: MEDca Store on Amazon

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