1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Metzler V2A Stainless Steel Doorbell, Model TK-RE-AN-3-Fach. This doorbell is designed for three-family houses, featuring interchangeable name labels, a durable powder-coated RAL 7016 fine matte anthracite finish, and robust V2A stainless steel construction. Please read these instructions carefully before proceeding with installation and use.
2. Safety Instructions
- Electrical Safety: Installation should only be performed by a qualified electrician or a person with appropriate electrical knowledge. Ensure the main power supply to the doorbell circuit is disconnected before commencing any installation work.
- Voltage: This doorbell operates on low voltage. Refer to the specifications for exact voltage requirements. Connecting to incorrect voltage can damage the unit and pose a safety risk.
- Handling: Handle the doorbell plate with care to avoid scratches or damage to the surface finish.
- Environment: The doorbell is designed for outdoor use and is weather-resistant. However, avoid direct exposure to high-pressure water jets during cleaning.
3. Package Contents
Verify that all components are present before beginning installation:
- Metzler V2A Stainless Steel Doorbell Plate (3-compartment, RAL 7016 Anthracite)
- Renz Name Badges (pre-installed or separate, for paper/cardboard inserts)
- Connection Cable
- Mounting Hardware (4 welded dowels)
- Flexible 3mm Foam Seal (pre-installed on the back)
4. Setup and Installation
Follow these steps for proper installation of your doorbell unit.
4.1 Mounting the Doorbell Plate
- Prepare the Surface: Choose a suitable, flat wall surface for mounting. Ensure the area is clean and free from obstructions.
- Mark Drilling Points: Position the doorbell plate on the desired location. Mark the positions for the four welded dowels on the wall.
- Drill Holes: Drill holes at the marked points. The size of the drill bit should match the diameter of the dowels.
- Insert Dowels: Carefully insert the dowels into the drilled holes. Ensure they are flush with the wall surface.
- Attach Doorbell Plate: Align the doorbell plate with the inserted dowels. The plate is fixed by pressing it onto the dowels. The integrated 3mm flexible foam seal on the back ensures optimal sealing against the facade.

Image 1: Front view of the Metzler V2A Stainless Steel Doorbell with three nameplates.

Image 2: Detail of the surface-mounted frame with 3mm foam for sealing.
4.2 Electrical Connection
The doorbell features an easy connection system with the supplied cable, requiring no soldering.
- Disconnect Power: Ensure the power supply to the doorbell circuit is completely off at the main breaker.
- Connect Wires: Connect the supplied cable to your existing doorbell wiring. Follow the wiring diagram provided with your chime unit for correct polarity. The doorbell buttons are typically low voltage (8-24V AC/DC).
- Secure Connections: Ensure all electrical connections are secure and properly insulated.
- Optional LED Lighting: If your model includes LED illumination for the buttons and/or nameplates, connect the LED wires according to the separate instructions for the LED module. These are typically low voltage (e.g., 12V DC).
- Restore Power: Once all connections are made and secured, restore power to the doorbell circuit and test functionality.
4.3 Inserting Name Labels
The doorbell features Renz name badges for easy personalization.
- Prepare Labels: Print or write names on paper or cardboard inserts that fit the dimensions of the Renz name badges.
- Open Badge: Carefully open the transparent cover of each name badge.
- Insert Label: Place the prepared name label into the badge.
- Close Badge: Close the transparent cover securely.
- Insert into Plate: Slide the completed name badge into its designated slot on the doorbell plate.

Image 3: The doorbell with optional LED illumination for buttons and nameplates.
5. Operating Instructions
The Metzler doorbell is designed for straightforward operation.
- Ringing: To activate the chime, simply press one of the three push buttons corresponding to the desired residence.
- LED Illumination (Optional): If your doorbell is equipped with LED lighting, the buttons and/or nameplates will illuminate when power is supplied, providing visibility in low-light conditions.
6. Maintenance
Proper maintenance ensures the longevity and appearance of your doorbell.
- Cleaning: Clean the stainless steel surface with a soft, damp cloth and a mild, non-abrasive cleaner. Avoid harsh chemicals or abrasive materials that could damage the powder coating.
- Name Label Replacement: Individual name badges can be easily removed and replaced if names change or labels become worn. New inserts can be printed or written as needed.
- Inspection: Periodically check the mounting for tightness and the electrical connections for any signs of wear or corrosion.
7. Troubleshooting
If you encounter issues with your doorbell, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Doorbell does not chime when pressed. | No power to the circuit; loose wiring connection; faulty chime unit; faulty button. | Check power supply at the breaker. Verify all wiring connections are secure. Test the chime unit separately if possible. Inspect the button for damage. |
| LED illumination is not working. | Incorrect LED wiring; no power to LED module; faulty LED. | Ensure LED wires are connected correctly (polarity). Check power supply to the LED module. If individual elements are interchangeable, consider replacing the LED unit. |
| Doorbell plate feels loose on the wall. | Dowels not fully secured; improper installation. | Gently press the doorbell plate firmly against the wall to ensure it is fully seated on the dowels. If the issue persists, re-evaluate the dowel installation. |
| Name badges are difficult to insert/remove. | Incorrect label size; debris in the slot. | Ensure paper/cardboard inserts are cut to the correct size. Clean the name badge slots if necessary. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | TK-RE-AN-3-Fach |
| Material | V2A Stainless Steel, Powder Coated |
| Color | RAL 7016 Anthracite (Fine Matte Structure) |
| Dimensions (L x W x H) | 14 x 14 x 1 cm |
| Number of Compartments | 3 (for name badges) |
| Mounting Type | Wall Mounting (Surface-mounted) |
| Light Type (Optional) | LED (for buttons and/or nameplates) |
| Sealing | 3mm flexible foam |
| Manufacturer | Metzler GmbH |
| Origin | Made in Germany |
9. Warranty and Support
Metzler products are manufactured in Germany to high-quality standards. While specific warranty details are not provided in this manual, Metzler GmbH stands behind the quality of its products. For support, spare parts (such as individual nameplates or push buttons), or warranty inquiries, please contact Metzler GmbH directly through their official channels or the retailer from whom you purchased the product.
Individual elements (nameplate, push button) can be ordered or interchanged as needed.





