1. Introduction
Thank you for choosing the Gaggia RI8180/01 Besana automatic espresso machine. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new appliance. Please read it thoroughly before first use and keep it for future reference.

Figure 1: Gaggia RI8180/01 Besana Espresso Machine
2. Safety Information
Always observe the following safety precautions to prevent personal injury or damage to the appliance.
- Read all instructions carefully before using the appliance.
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Keep the appliance out of reach of children.
- Do not operate the appliance if the power cord or plug is damaged.
- Avoid contact with hot surfaces, such as the coffee dispenser and steam wand.
- Only use the appliance for its intended purpose of preparing coffee and hot beverages.
- Unplug the appliance from the power outlet before cleaning and when not in use.
3. Product Overview
Familiarize yourself with the main components of your Gaggia Besana espresso machine.

Figure 2: Internal view showing water tank, bean hopper, and brew unit.
Key Components:
- Control Panel: Buttons for espresso, coffee, steam, and power.
- Water Tank: Removable tank for fresh water.
- Bean Hopper: Container for whole coffee beans.
- Grinder: Integrated ceramic grinder for fresh coffee.
- Coffee Dispenser: Adjustable spout for dispensing coffee.
- Drip Tray: Collects excess water and coffee drips.
- Pannarello Wand: For frothing milk and dispensing hot water.
- Brew Unit: Internal component responsible for brewing coffee.
4. Setup
Follow these steps for the initial setup of your espresso machine.
4.1 Unpacking
- Remove all packaging materials from the appliance.
- Place the machine on a stable, level surface.
- Remove the water tank and drip tray for initial cleaning.
4.2 Initial Cleaning
- Wash the water tank, drip tray, and coffee grounds container with warm water and a mild detergent. Rinse thoroughly.
- Wipe the exterior of the machine with a damp cloth.
4.3 Filling the Water Tank
- Fill the water tank with fresh, cold tap water up to the MAX level indicator.
- Insert the water tank back into the machine securely.
4.4 Adding Coffee Beans
- Open the lid of the bean hopper.
- Pour whole coffee beans into the hopper. Do not overfill.
- Close the lid.
5. Operating Instructions
Learn how to prepare various coffee beverages with your Gaggia Besana.
5.1 Making Espresso
- Ensure the water tank is filled and the bean hopper contains coffee beans.
- Place a cup under the coffee dispenser.
- Press the espresso button (single or double cup icon) to start brewing. The machine will automatically grind the beans and dispense the coffee.

Figure 3: Freshly brewed espresso.
5.2 Adjusting Grinder Settings
The Gaggia Besana features 100% ceramic adjustable grinders, allowing you to customize your coffee strength and flavor.

Figure 4: Ceramic adjustable grinders for customized coffee.
- To adjust the grind setting, use the adjustment knob located inside the bean hopper.
- Turn the knob while the grinder is operating (e.g., during a brewing cycle) to prevent damage.
- Finer grind for stronger espresso, coarser grind for lighter coffee.
5.3 Frothing Milk with the Pannarello Wand
The classic Pannarello wand allows you to froth milk for cappuccinos and lattes.

Figure 5: Using the Classic Pannarello Wand to froth milk.
- Fill a pitcher with cold milk (dairy or non-dairy).
- Press the steam button on the control panel. Wait for the steam indicator light to illuminate steadily.
- Submerge the tip of the Pannarello wand just below the surface of the milk.
- Open the steam knob to release steam. Move the pitcher up and down to create foam.
- Once desired foam is achieved, close the steam knob and clean the wand immediately.

Figure 6: Enjoying a velvet cappuccino.
6. Maintenance
Regular cleaning and maintenance ensure optimal performance and longevity of your machine.
6.1 Daily Cleaning
- Empty and rinse the drip tray and coffee grounds container daily.
- Wipe the Pannarello wand after each use with a damp cloth.
- Wipe the exterior of the machine with a soft, damp cloth.
6.2 Brew Unit Cleaning
- Remove the brew unit (refer to the product overview for location).
- Rinse it under lukewarm running water until no coffee residue is visible.
- Allow it to air dry before reinserting.
6.3 Descaling
The machine features an auto-cleaning and descaling alert system to remind you when descaling is needed.

Figure 7: Auto-cleaning and descaling alert system.
- When the descaling alert illuminates, follow the instructions in the machine's display or refer to the full descaling procedure in the comprehensive manual (if provided separately).
- Use only Gaggia-approved descaling solutions.
7. Troubleshooting
This section addresses common issues you might encounter.
7.1 No Coffee Dispensed
- Check if the water tank is filled.
- Ensure the bean hopper has coffee beans.
- Verify the brew unit is correctly inserted.
7.2 Weak Coffee
- Adjust the grinder to a finer setting (see Section 5.2).
- Ensure you are using fresh coffee beans.
7.3 No Steam from Pannarello Wand
- Ensure the machine has reached the correct temperature for steam (steam indicator light is steady).
- Check if the Pannarello wand is clogged. Clean it thoroughly.
For more complex issues, please contact customer support.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | Gaggia |
| Model Number | RI8180 |
| Color | Besana |
| Product Dimensions (L x W x H) | 42 x 29 x 33 cm |
| Item Weight | 7 Kilograms |
| Capacity | 1 Litre |
| Power | 1400 Watts |
| Voltage | 230 Volts |
| Material | Acrylonitrile Butadiene Styrene |
| Automatic Shut-off Function | Yes |
| Special Feature | With milk frother |
| Coffee Maker Type | Espresso Machine |
| Specific Uses for Product | Cappuccino, Espresso |
| Recommended Uses for Product | Travel (Note: This is a direct translation; typically for home use) |
| Country of Origin | China |
9. Warranty and Support
Warranty information for your Gaggia RI8180/01 Besana espresso machine is typically provided with your purchase documentation or can be found on the official Gaggia website. Please retain your proof of purchase for warranty claims.
For technical support, spare parts, or service inquiries, please refer to the contact information provided by your retailer or visit the official Gaggia support page.





