1. Introduction
The Cisco Catalyst 9115AXI-B Wireless Access Point is designed to provide robust Wi-Fi 6 (802.11ax) connectivity for high-density environments. This device offers radio-frequency excellence, integrated security for mobile and IoT devices, and is ideal for small to mid-size networks. When paired with Cisco DNA, it provides real-time analytics, rapid threat detection, and network-wide consistency through automation and virtualization.
Video Description: An overview of Cisco Business Switches and Wireless solutions, highlighting their features and benefits for various business environments.
2. What's in the Box
Upon opening your Cisco Catalyst 9115AXI-B package, you should find the following items:
- C9115AXI-B Access Point
- Pointer Card
- Brackets (optional)
- Ceiling Grid Clips (optional)

Image Description: Top-down view of the Cisco Catalyst 9115AXI-B Wireless Access Point, showcasing its sleek, white, square design with rounded corners and internal antennas.

Image Description: Bottom view of the Cisco Catalyst 9115AXI-B Wireless Access Point, showing four external antenna connectors labeled A, B, C, D, and indicating 'DUAL BAND' for each.
3. Key Features
The Cisco Catalyst 9115AXI-B offers a range of advanced features to enhance your wireless network:
- POWERFUL Wi-Fi 6 PERFORMANCE: 4x4 Dual Radio, MU-MIMO Wi-Fi 6, up to 5.38 Gbps data rate, uplink/downlink OFDMA for latency reduction, MU-MIMO for maximizing throughput, BBS coloring for increased density, TWT for device energy efficiency.
- INTEGRATED BLE: Bluetooth Low Energy (BLE) 5.0 radio enables location-based use cases such as wayfinding and asset tracking.
- ECOSYSTEM: End-point interoperability and optimized performance on Apple and Samsung devices.
- EMBEDDED WIRELESS CONTROLLER: Controller functions embedded in the Access Point for easy deployment, network monitoring and troubleshooting. Support with WebGUI and mobile app (C9115AXI(E)-EWC models only).
- PEACE OF MIND: 90-day software and limited lifetime hardware warranty.

Image Description: A modern office setting with people working, illustrating the use of Cisco Catalyst 9100 Access Points for Wi-Fi 6 connectivity in workplaces.

Image Description: An infographic detailing the benefits of Wi-Fi 6, including increased data rates, reduced latency, greater IoT coverage, higher density, and power efficiency.
4. Setup Instructions
Follow these steps to set up your Cisco Catalyst 9115AXI-B Wireless Access Point:
- Unpack and Identify Components: Carefully remove all items from the packaging. Verify that all components listed in the "What's in the Box" section are present.
- Connect to Power: The access point can be powered using Power over Ethernet (PoE) or an optional 12V DC power adapter. Connect an Ethernet cable from a PoE-enabled switch or injector to the Ethernet port on the access point. Alternatively, connect the 12V DC power adapter to the DC input port and plug it into a power outlet.
- Connect to Network: Connect the Ethernet cable from your network infrastructure (e.g., switch or router) to the Ethernet port on the access point. Ensure the network connection provides internet access for initial configuration.
- Access WebGUI or Mobile App: For initial configuration, use the Cisco Business mobile app or access the device's WebGUI. The embedded wireless controller functionality simplifies this process.
- Configure Wi-Fi Settings: Through the app or WebGUI, configure your desired Wi-Fi network settings, including the SSID (network name), password, and security protocols.
- Mount the Access Point: Once configured, you can mount the access point using the provided brackets and ceiling grid clips (if applicable). Ensure it is placed in a central location for optimal coverage.

Image Description: Close-up view of the underside of the Cisco Catalyst 9115AXI-B Access Point, highlighting the Ethernet port, DC power input, and console port for connectivity.
5. Operating the Access Point
The Cisco Catalyst 9115AXI-B is designed for seamless operation and management:
- Network Management: Utilize the Cisco Business mobile app or the WebGUI for comprehensive network management. This allows you to monitor network health, connected clients, and application usage.
- Wi-Fi 6 Advantages: Benefit from Wi-Fi 6 technologies like MU-MIMO and OFDMA for improved efficiency, reduced latency, and higher capacity, especially in environments with many connected devices.
- Bluetooth Low Energy (BLE): The integrated BLE 5.0 radio supports various location-based services, enhancing functionality for asset tracking and wayfinding.

Image Description: Screenshots of a mobile application dashboard displaying network statistics, connected clients, and application usage for Cisco Catalyst Access Points.
6. Maintenance
To ensure optimal performance and longevity of your access point:
- Firmware Updates: Regularly check for and apply firmware updates through the Cisco Business Dashboard or mobile app. Updates often include performance enhancements and security patches.
- Environmental Conditions: Ensure the access point is operating within its specified temperature and humidity ranges. Avoid placing it near heat sources or in areas with excessive dust.
- Physical Cleaning: Periodically clean the exterior of the device with a soft, dry cloth. Do not use liquid cleaners or aerosols.
- Network Monitoring: Continuously monitor network performance and device health using the management interface to proactively identify and address potential issues.
7. Troubleshooting
If you encounter issues with your Cisco Catalyst 9115AXI-B, consider the following troubleshooting steps:
- No Power/LED Indicators Off:
- Verify the power source (PoE or DC adapter) is connected and functional.
- Check the Ethernet cable connection if using PoE.
- Cannot Connect to Wi-Fi:
- Ensure the SSID is broadcasting and you are using the correct password.
- Check the access point's status via the mobile app or WebGUI.
- Confirm that the access point has a valid network connection and IP address.
- Slow Performance:
- Check for network congestion or interference.
- Ensure the access point is placed optimally for coverage.
- Verify that the firmware is up to date.
- App/WebGUI Connection Issues:
- Ensure your management device is on the same network or has proper routing to the access point.
- Restart the access point.
- Factory Reset: If all else fails, perform a factory reset. Refer to the device's pointer card or online documentation for the specific reset procedure. This will revert all settings to their default values.
8. Technical Specifications
| Attribute | Value |
|---|---|
| Wireless Type | 2.4 GHz Radio Frequency, 5 GHz Radio Frequency, Bluetooth |
| Brand | Cisco |
| Series | Catalyst 9115AX Series Wireless Access Point |
| Item model number | C9115AXI-B |
| Item Weight | 1.98 pounds |
| Product Dimensions | 8 x 8 x 1.5 inches |
| Item Dimensions LxWxH | 8 x 8 x 1.5 inches |
| Manufacturer | CISCO |
| ASIN | B07S3KCT3Q |
| Is Discontinued By Manufacturer | No |
| Date First Available | October 20, 2020 |
9. Warranty and Support
The Cisco Catalyst 9115AXI-B Wireless Access Point comes with a 90-day software warranty and a limited lifetime hardware warranty. For technical assistance, product information, or to report issues, please contact Cisco support through their official channels. Keep your product's serial number handy when contacting support.





