Scott 48860
Scott Essential Electronic Hard Roll Towel Dispenser
Model: 48860
1. Introduction
The Scott Essential Electronic Hard Roll Towel Dispenser is designed for efficiency, performance, and value in various environments. This manual provides detailed instructions to ensure proper installation, operation, and maintenance of your dispenser, helping you achieve reliable and consistent towel dispensing.
2. Safety Information
Please read all safety instructions carefully before installing or operating the dispenser. Failure to follow these instructions may result in product damage or personal injury.
- Ensure the dispenser is securely mounted to a stable surface to prevent it from falling.
- Do not expose the electronic components to water or excessive moisture.
- Use only the specified type and size of paper towels to prevent jamming.
- Keep hands and fingers clear of the dispensing mechanism during operation.
- Dispose of batteries properly according to local regulations.
- Do not attempt to repair the electronic components yourself. Refer to qualified service personnel.
3. Package Contents
Verify that all items are present in the package:
- Scott Essential Electronic Hard Roll Towel Dispenser (Model 48860)
- Mounting Hardware (screws, anchors)
- Instruction Manual
4. Installation and Setup
4.1 Wall Mounting Instructions
- Select a suitable wall location, ensuring sufficient clearance for operation and maintenance.
- Hold the dispenser against the wall at the desired height and mark the mounting holes.
- Drill pilot holes at the marked locations. Use appropriate drill bits for your wall material.
- Insert wall anchors (if necessary) into the drilled holes.
- Align the dispenser with the holes and secure it to the wall using the provided screws. Ensure it is firmly attached.

Figure 1: Side view of the dispenser, illustrating potential mounting points.
4.2 Battery Installation
The dispenser operates on batteries, offering extended life for up to 120,000 dispenses.
- Open the dispenser cover.
- Locate the battery compartment.
- Insert the required number of D-cell batteries (typically 4) according to the polarity indicators (+/-).
- Close the battery compartment securely.
5. Operation
5.1 Loading Paper Towels
This dispenser is designed for 8" diameter x 8" hard roll towels, up to 950 feet in length.
- Open the dispenser cover.
- Place the new hard roll towel onto the spindle, ensuring it rotates freely.
- Thread the leading edge of the paper towel through the dispensing mechanism as indicated by internal guides.
- Ensure the paper is properly aligned and not creased.
- Close the dispenser cover securely.
5.2 Dispensing Towels
The dispenser features an electronic sensor for touchless operation.
- Place your hand beneath the dispensing opening.
- The sensor will detect your hand and automatically dispense a pre-measured length of paper towel.
- Tear the dispensed towel downwards against the cutting edge.

Figure 2: Front view of the dispenser, showing the sensor area and towel exit.
6. Maintenance
6.1 Cleaning
Regular cleaning helps maintain hygiene and dispenser performance.
- Wipe the exterior of the dispenser with a soft, damp cloth and mild soap.
- Do not use abrasive cleaners or solvents, as they may damage the finish.
- Clean the sensor area periodically to ensure proper detection.
- Ensure no moisture enters the electronic components.
6.2 Battery Replacement
Replace batteries when the low battery indicator illuminates or dispensing becomes inconsistent.
- Open the dispenser cover.
- Remove the old batteries from the compartment.
- Insert new D-cell batteries, observing correct polarity.
- Close the battery compartment and dispenser cover.
7. Troubleshooting
Refer to the table below for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Dispenser not dispensing towels. | No paper roll; Batteries low or dead; Paper jam; Sensor obstructed. | Load new paper roll; Replace batteries; Clear paper jam; Clean sensor area. |
| Towels dispensing inconsistently or too short. | Low batteries; Incorrect paper roll type; Paper not threaded correctly. | Replace batteries; Ensure correct paper type (8" hard roll); Re-thread paper according to instructions. |
| Dispenser making unusual noises. | Paper jam; Mechanical issue. | Clear any paper jam. If noise persists, contact customer support. |
| Cover not closing properly. | Obstruction; Misalignment. | Check for any obstructions (e.g., paper); Ensure proper alignment before closing. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | 48860 |
| Dimensions (L x W x H) | 12.7" W x 9.572" D x 15.761" H (Product Dimensions: 274.32"L x 8"W) |
| Item Weight | 0.01 ounces |
| Material | Plastic |
| Color | Black |
| Mounting Type | Wall Mount |
| Compatible Paper Towel | 8" diameter x 8" hard roll towels, up to 950 feet |
| Battery Life | Up to 5 years or 120,000 dispenses (on one set of batteries) |
9. Warranty and Customer Support
This Scott Essential Electronic Hard Roll Towel Dispenser is backed by a manufacturer's warranty against defects in materials and workmanship. For specific warranty terms and conditions, please refer to the documentation included with your purchase or visit the official Scott website.
If you encounter any issues not covered in this manual or require further assistance, please contact Scott customer support:
- Website: www.scottbrand.com (for general information)
- Customer Service: Refer to the contact information provided on the product packaging or the official brand website for the most current support details.
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