1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your COMAP Smart Home Wireless Programmable Thermostat. This system is designed to optimize the control of electric heating systems equipped with a pilot wire, enhancing comfort while contributing to energy efficiency. The thermostat can be managed locally or remotely via a dedicated application available on Play Store and Apple Store, and is compatible with Google Assistant and Amazon Alexa voice assistants.
2. Safety Information
- Always disconnect power to the heating system before installing or servicing the heating module.
- Installation should be performed by a qualified electrician if you are unsure about electrical wiring.
- Use only AAA non-rechargeable batteries for the thermostat. Do not mix old and new batteries, or different types of batteries.
- Keep the device away from water and extreme temperatures.
- Do not attempt to open or repair the device yourself. Refer to qualified personnel.
3. Package Contents
Verify that all the following components are included in your package:
- 1 x COMAP Smart Home Thermostat
- 1 x Heating Module
- 1 x Gateway
- 1 x USB Cable
- 1 x RJ45 Ethernet Cable
- 3 x AAA Batteries (non-rechargeable)
- 4 x Screws/Wall Plugs for mounting
- 1 x Installation Guide (separate document)

Image 3.1: Overview of the COMAP Smart Home Thermostat and Heating Module.
4. Setup and Installation
4.1. Thermostat Setup
- Insert Batteries: Open the battery compartment on the back of the thermostat and insert the 3 AAA non-rechargeable batteries, ensuring correct polarity.
- Mounting: Choose a central location in the room, away from direct sunlight, drafts, or heat sources. Mount the thermostat on the wall using the provided screws and wall plugs.

Image 4.1: The COMAP Smart Home Thermostat installed on a wall.
4.2. Gateway Connection
- Power Connection: Connect the gateway to a power source using the provided USB cable (5V DC 200mA).
- Internet Connection: Connect the gateway to your internet router using the provided RJ45 Ethernet cable. Ensure your internet connection is active.
4.3. Heating Module Installation
The heating module connects to your electric radiator's pilot wire. Refer to the separate installation guide for detailed wiring diagrams specific to your heating system. It is recommended to consult a qualified electrician for this step.
4.4. App Download and Pairing
- Download App: Download the COMAP Smart Home application from the Apple App Store or Google Play Store.
- Create Account: Follow the in-app instructions to create a new user account.
- Pair Devices: Follow the in-app instructions to pair your thermostat, heating module, and gateway with your account. This typically involves a discovery process and confirmation on the devices.
5. Operating Instructions
5.1. Manual Temperature Adjustment
On the thermostat display, use the touch controls (up/down arrows) to manually adjust the desired temperature. The thermostat will maintain this temperature until the next programmed event or until it is manually changed again.
5.2. App Control and Programming
The COMAP Smart Home application provides comprehensive control over your heating system:
- Remote Management: Adjust temperature, switch modes (Comfort, Eco, Frost Protection, Off) from anywhere using your smartphone, tablet, or PC.
- Weekly Programming: Create customized heating schedules for each day of the week to match your lifestyle.
- Heating History: Access historical data on heating periods and temperatures to optimize your energy consumption.
- Multi-Zone Control: If you have multiple heating modules, the app allows for independent control of different zones.

Image 5.1: Controlling the thermostat via the COMAP Smart Home web application on a laptop.

Image 5.2: Adjusting heating settings using the COMAP Smart Home mobile application.

Image 5.3: The COMAP Smart Home app interface showing temperature control for multiple zones.
5.3. Voice Assistant Integration
The COMAP Smart Home system is compatible with Google Assistant and Amazon Alexa. To enable voice control, link your COMAP Smart Home account within the respective voice assistant application (Google Home or Amazon Alexa app) and follow the setup instructions.
6. Maintenance
- Battery Replacement: Replace the AAA batteries in the thermostat approximately every 2 years, or when the low battery indicator appears on the display or in the app. Always use new, non-rechargeable AAA batteries.
- Cleaning: Clean the thermostat and other components with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Firmware Updates: Ensure your system's firmware is up to date through the COMAP Smart Home application for optimal performance and new features.
7. Troubleshooting
7.1. No Display on Thermostat
- Check if the AAA batteries are correctly inserted and not depleted. Replace if necessary.
7.2. No Connection to App/Gateway
- Ensure the gateway is powered on and connected to your internet router via the RJ45 cable.
- Verify your internet connection is active.
- Check if the thermostat and heating module are within the wireless range of the gateway (up to 20m in open field, but can be affected by building structure).
- Restart the gateway and your internet router.
- Re-pair the devices through the app if the connection is lost persistently.
7.3. Incorrect Temperature Readings
- Ensure the thermostat is not placed near heat sources (e.g., direct sunlight, lamps, appliances) or cold drafts.
- Allow some time for the thermostat to stabilize after initial setup or significant temperature changes.
7.4. Heating Not Responding to Commands
- Verify the heating module is correctly wired to the electric radiator's pilot wire.
- Check the connection status of the heating module in the app.
- Ensure the main power to the heating system is on.
8. Specifications
| Feature | Specification |
|---|---|
| Model Number | QTW12-EW-CO-EU (L151015001) |
| Power Supply (Thermostat) | 3 x AAA Batteries (non-rechargeable) |
| Thermostat Consumption (Standby) | 10µA |
| Thermostat Consumption (Active) | 40 mA |
| Gateway Consumption (Active) | 100mA |
| Heating Module Consumption | 1/2 Watts |
| Average Battery Life | 2 years |
| Display | Low consumption LED |
| Radio Interface | 868 MHz (6LoWPAN protocols) |
| Gateway Connection | USB 5V DC 200mA, RJ45 Ethernet |
| Wireless Range | Max 20m in open field (indicative) |
| Measurement Range | 0°C to 50°C |
| Sensitivity | +/- 0.05°C |
| Setpoint Temperature Range | 4°C to 28°C |
| Temperature Increment | 0.5°C |
| Sensors | Wide-field presence sensor, Humidity sensor |
| Dimensions (L x W x H) | 10.7 x 10.7 x 2.6 cm |
| Weight | 460 grams |
| Material | Plastic |
| Color | White |
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the official COMAP website or contact COMAP customer service directly. Keep your purchase receipt as proof of purchase for warranty claims.





