1. Product Overview
The Sherpa Forma Frame Pet Carrier is designed for safe and comfortable pet travel by air, bus, car, or train. It features a solid Forma Frame system for structural integrity and can be carried by hand or over the shoulder. This carrier is crash-tested for in-vehicle safety and is airline approved as part of the Guaranteed On Board program.

Image 1: Front view of the Sherpa Forma Frame Pet Carrier, showcasing its black and grey design with mesh windows.
2. Setup
2.1 Unfolding the Carrier
The Forma Frame metal support is designed to fold flat for storage. To set up, simply unfold the frame until it is rigid and the carrier takes its intended shape. Ensure all zippers are securely closed except for the entry points.
2.2 Inserting the Mat
Place the reversible, all-season quilted mat inside the carrier on the waterproof interior base. Ensure it lies flat to provide a comfortable surface for your pet.

Image 2: Interior view of the carrier showing the reversible quilted mat and the wooden stability board wrapped in waterproof lining.
2.3 Measuring Your Pet
Before use, ensure your pet fits comfortably within the carrier. Measure your pet's length from the front of the chest to the rear (A to B) and height from the floor to the top of the pet's back (C to D). The Medium carrier is suitable for pets up to 16 pounds, with a maximum length of 16 inches and a maximum height of 9.5 inches.

Image 3: Diagram illustrating the correct method to measure a pet's length and height for proper carrier sizing.

Image 4: Visual representation of the carrier's dimensions: 19.68 inches length, 9.84 inches width, and 9.84 inches height.
3. Operating Instructions
3.1 General Use
The carrier can be comfortably carried by hand using the padded top handle or over the shoulder with the included detachable carrying strap. Ensure your pet is securely inside with all zippers closed before lifting or moving the carrier.

Image 5: The carrier with its top opening unzipped, providing easy access for placing or removing your pet.
3.2 In-Vehicle Safety
For car travel, the Sherpa Forma Frame Pet Carrier is crash-tested and designed to be secured using your vehicle's LATCH, ISOFIX, or standard seatbelt tether system. Utilize the seatbelt-style straps and integrated exterior loops to firmly attach the carrier to the car seat, preventing movement during transit.

Image 6: Rear view of the carrier, highlighting the straps designed for secure attachment to a car seat.

Image 7: A small dog comfortably seated in the Sherpa Forma Frame Pet Carrier, which is secured in the back seat of a car.
3.3 Airline Travel
This carrier is airline approved and part of the Sherpa Guaranteed On Board program. It is designed to fit under most airplane seats in compliance with FAA regulations. Always verify specific airline requirements before travel, as rules can vary. The carrier features claw-proof mesh panels for ventilation and escape-proof locking zippers for security.

Image 8: Diagram illustrating how the pet carrier is designed to fit under an airplane seat.

Image 9: The official 'Guaranteed On-Board' logo, indicating airline approval for the carrier.
4. Maintenance
4.1 Cleaning
The quilted mat is washable. Remove it from the carrier for cleaning. The carrier's exterior can be spot cleaned with a damp cloth and mild soap. Allow all components to air dry completely before reassembly or storage.
4.2 Storage
The Forma Frame system allows the carrier to be folded flat for easy storage when not in use. Ensure the carrier is clean and dry before folding to prevent mildew or odors.
5. Troubleshooting
5.1 Odor
If a new carrier has a slight chemical smell, wipe it down and wash the mat as per cleaning instructions. Air the carrier out in a well-ventilated area. If the smell persists, contact customer service.
5.2 Pet Discomfort
Ensure your pet has adequate space to stand, turn around, and lie down comfortably. If your pet shows signs of distress, consider acclimating them to the carrier gradually or consulting a veterinarian for advice on travel anxiety.
6. Specifications
| Feature | Detail |
|---|---|
| Model Number | 72068 |
| Product Dimensions | 19.68"L x 9.84"W x 9.84"H |
| Item Weight | 3.7 pounds |
| Maximum Pet Weight | 16 pounds |
| Material | Polyester |
| Color | Black |
| Special Features | Airline Approved, Guaranteed On Board, Crash-Tested |
7. Warranty Information
Sherpa® One-Year Limited Warranty: Sherpa® warrants that for a period of one year from the date of original retail purchase, this product will be free from defects in material and workmanship. This warranty does not cover normal wear and tear, damage such as chewing or scratching caused by pets, misuse of the product, or use contrary to the operating instructions. Please retain proof of purchase; proof of purchase is required for all warranty claims. If Sherpa® determines a new product to be an appropriate replacement, it will be made with a similar product of equal or greater value. This warranty is valid for the original retail purchaser from the date of the initial retail purchase and is not transferable. The aforementioned Limited Warranty is the only warranty offered and Sherpa® disclaims all other warranties, expressed or implied (including, without limitation, the warranties of merchantability and of fitness for a particular purpose). Additionally, Sherpa® disclaims any and all liability for consequential damages resulting from the use or ownership of this product.
8. Support
For questions, concerns, or if you are dissatisfied with the product, please reach out to our customer service team:
- Email: customerservice@petwisebrands.com
- Phone: 415-721-7400