Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Hansgrohe FixFit Shower Holder, Model 27505000. Please read these instructions carefully before beginning installation or use to ensure proper function and safety.

Image 1: Hansgrohe FixFit Shower Holder, Model 27505000. This image shows the chrome-finished shower holder designed for wall mounting, featuring a sleek, modern aesthetic.
Safety Information
- Always turn off the main water supply before beginning any installation or maintenance work.
- Ensure all connections are secure to prevent leaks.
- Use appropriate tools and protective gear during installation.
- If you are unsure about any step, consult a qualified plumber.
Package Contents
Verify that all components are present before starting installation:
- Hansgrohe FixFit E Wall Connection with Non-Return Valve and Ball Joint, Chrome (1 unit)
- Installation hardware (screws, wall plugs) - (Typically included, verify upon opening)
Installation Instructions
The Hansgrohe FixFit Shower Holder is designed for wall mounting. Follow these steps for proper installation:
- Prepare the Installation Area: Choose a suitable location on the wall for the shower holder. Ensure the wall surface is clean and capable of supporting the fixture.
- Mark Drilling Points: Hold the shower holder against the wall at the desired height and mark the drilling points for the mounting screws. Use a level to ensure horizontal alignment.
- Drill Holes: Using an appropriate drill bit for your wall type (e.g., masonry bit for tile/concrete), drill holes at the marked points. Insert wall plugs if necessary.
- Mount the Holder: Position the shower holder over the drilled holes and secure it to the wall using the provided screws. Ensure it is firmly attached.
- Connect Shower Hose: Attach your shower hose to the ball joint connection on the shower holder. Hand-tighten first, then use a wrench if needed, being careful not to overtighten. The integrated non-return valve prevents backflow.
- Test for Leaks: Turn on the main water supply and check all connections for any leaks. Tighten connections further if leaks are detected.
Note: A technical drawing (not provided with a URL in this document) indicates the following approximate dimensions for installation: overall depth from wall 40mm, height of connection point 54mm, connection thread G 1/2, and a total width of 60mm for the wall plate. The shower hose connection allows for an 18-degree angle adjustment in two directions.
Operating Instructions
The Hansgrohe FixFit Shower Holder is designed for simple operation:
- Hand Shower Placement: Insert your hand shower into the holder. The holder is designed to securely cradle most standard hand showers.
- Angle Adjustment: The integrated ball joint allows for slight angle adjustments of the hand shower. Gently pivot the hand shower to direct the water flow as desired.
Maintenance and Care
To ensure the longevity and appearance of your Hansgrohe FixFit Shower Holder, follow these care guidelines:
- Cleaning: Clean the surface regularly with a soft cloth and a mild, non-abrasive cleaner. Avoid harsh chemicals, abrasive sponges, or cleaners containing alcohol, ammonia, or bleach, as these can damage the chrome finish.
- Drying: After cleaning, wipe the holder dry to prevent water spots and mineral buildup.
- Inspection: Periodically check all connections for tightness and signs of wear.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Water leaks from connection. | Loose connection or damaged washer. | Ensure the shower hose connection is tightened properly. Check and replace the washer if it appears damaged. |
| Hand shower does not stay in position. | Ball joint mechanism worn or loose. | The ball joint is designed for a specific range of motion. If it consistently fails to hold, contact customer support. |
Specifications
- Model Number: 27505000
- Brand: Hansgrohe
- Mounting Type: Wall Mount
- Material: Plastic connection bracket with metal ball joint
- Color: Chrome
- Product Dimensions (L x W x H): Approximately 0.39 x 0.39 x 0.39 inches (actual product dimensions may vary slightly from packaging dimensions)
- Item Weight: Approximately 0.5 Grams (0.018 ounces)
- Included Components: Hansgrohe FixFit E Wall Connection with Non-Return Valve and Ball Joint, Chrome
- Special Features: Ball joint for adjustable shower hose connection, integrated anti-return valve.
Warranty Information
Hansgrohe products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your purchase or visit the official Hansgrohe website. Keep your proof of purchase for warranty claims.
Customer Support
If you have any questions, require technical assistance, or need to report a problem, please contact Hansgrohe customer support. Contact details can typically be found on the official Hansgrohe website or on the product packaging.
Online Resources: www.hansgrohe-usa.com





