SoundMAGIC E11BT
SoundMAGIC E11BT Neckband Bluetooth Headphones User Manual
Model: E11BT
Introduction
Thank you for choosing the SoundMAGIC E11BT Neckband Bluetooth Headphones. These wireless earphones are designed to provide a high-fidelity stereo audio experience with the convenience of Bluetooth connectivity. Featuring a comfortable neckband design, noise isolation, and a built-in microphone, the E11BT is ideal for daily use, sports, and travel. This manual provides detailed instructions on how to set up, operate, and maintain your headphones to ensure optimal performance and longevity.
What's in the Box
- SoundMAGIC E11BT Neckband Bluetooth Headphones
- USB Charging Cable
- Bowl-shaped silicone eartips (S/M/L sizes)
- Carry Pouch

Figure 1: Included Accessories
Product Overview
The SoundMAGIC E11BT headphones feature a lightweight neckband design for comfortable, all-day wear. The earbuds are crafted from full-aluminum housing for durability and incorporate a magnetic design to prevent tangling and loss when not in use.

Figure 2: SoundMAGIC E11BT Headphone Layout
Key Components:
- Neckband: Flexible and skin-friendly, designed for secure and comfortable fit around the neck.
- Earbuds: In-ear design with 10mm dynamic drivers for high-fidelity audio. Feature magnetic backs for convenient storage.
- Inline Remote Control: Located on the cable, provides access to volume, playback, and call functions. Includes a built-in HD microphone.
- Micro-USB Port: For charging the headphones.

Figure 3: Inline Remote Control and Microphone
The E11BT utilizes a Qualcomm Chip QCC3034 and Bluetooth 5.0 for a super stable connection, lower power consumption, and a more stable signal, ensuring faster and stronger wireless connectivity.

Figure 4: Internal Chipset for Stable Connection
The 10mm dynamic drivers deliver a balanced audio profile with fine detail and warm bass, supporting AAC, SBC, and aptX-HD codecs for high-fidelity sound.

Figure 5: Earbud Driver Components
The ergonomic design ensures a secure fit, while the lightweight neckband provides maximum comfort for all-day wear.

Figure 6: Ergonomic Secure Fit

Figure 7: Lightweight Comfort
The earbuds feature a magnetic design, allowing them to securely connect when not in use, preventing tangles and making them easy to store.

Figure 8: Magnetic Earbud Design
Setup
1. Charging the Headphones
Before first use, fully charge your E11BT headphones. A full charge takes approximately 2 hours and provides up to 48 hours of continuous playback.
- Locate the Micro-USB charging port on the inline remote control.
- Connect the provided USB charging cable to the Micro-USB port on the headphones.
- Connect the other end of the USB cable to a USB power source (e.g., computer USB port, USB wall adapter).
- The LED indicator on the remote will show charging status (e.g., red for charging, blue for fully charged).

Figure 9: Charging and Battery Life
2. Pairing with a Bluetooth Device
The E11BT headphones are easy to pair with your smartphone, tablet, or other Bluetooth-enabled devices.
- Ensure the headphones are turned off.
- Press and hold the multi-function button (usually the middle button on the remote) for approximately 5-7 seconds until the LED indicator flashes red and blue alternately, indicating pairing mode.
- On your Bluetooth device, go to the Bluetooth settings and enable Bluetooth.
- Search for available devices. You should see "E11BT" in the list.
- Select "E11BT" to connect. Once connected, the LED indicator on the headphones will flash blue slowly, and you may hear a confirmation tone.
- For subsequent uses, the headphones will automatically connect to the last paired device when turned on, if Bluetooth is enabled on the device.

Figure 10: Easy Pairing Process
Operating Instructions
The inline remote control allows you to manage music playback and phone calls conveniently.
| Function | Button Action | Description |
|---|---|---|
| Power On | Press and hold Multi-function button | Turns the headphones on. |
| Power Off | Press and hold Multi-function button | Turns the headphones off. |
| Play/Pause | Press Multi-function button once | Plays or pauses music playback. |
| Next Track | Double press Volume + button | Skips to the next song. |
| Previous Track | Double press Volume - button | Skips to the previous song. |
| Volume Up | Press Volume + button once | Increases the volume. |
| Volume Down | Press Volume - button once | Decreases the volume. |
| Answer/End Call | Press Multi-function button once | Answers an incoming call or ends an active call. |
| Reject Call | Press and hold Multi-function button | Rejects an incoming call. |
Maintenance
Proper maintenance ensures the longevity and optimal performance of your SoundMAGIC E11BT headphones.
- Cleaning: Regularly clean the earbuds and eartips with a soft, dry, lint-free cloth. For stubborn dirt, slightly dampen the cloth with water. Do not use harsh chemicals or abrasive materials.
- Eartips: Remove and clean the silicone eartips periodically with mild soap and water. Ensure they are completely dry before reattaching them to the earbuds.
- Storage: When not in use, store the headphones in the provided carry pouch to protect them from dust, dirt, and physical damage. The magnetic earbuds help keep them neatly together.
- Avoid Extreme Conditions: Do not expose the headphones to extreme temperatures, humidity, or direct sunlight. While the product is listed as "Waterproof" in specifications, it's generally best to avoid prolonged exposure to water or sweat to prevent damage.
- Charging: Only use the provided charging cable or a certified equivalent. Avoid overcharging the battery.
Troubleshooting
If you encounter any issues with your SoundMAGIC E11BT headphones, refer to the following common problems and solutions.
No Power / Cannot Turn On
- Ensure the headphones are fully charged. Connect them to a power source and allow at least 30 minutes for charging before attempting to power on.
Cannot Pair with Device
- Make sure the headphones are in pairing mode (LED flashing red and blue alternately).
- Ensure Bluetooth is enabled on your device and it is within 10 meters (33 feet) of the headphones.
- Turn off Bluetooth on your device, then turn it back on.
- Delete "E11BT" from your device's Bluetooth list and attempt to pair again.
- Restart both your device and the headphones.
Sound is Distorted or Intermittent
- Ensure the headphones are within the Bluetooth range of your device and there are no significant obstacles (walls, large metal objects) between them.
- Check for interference from other wireless devices (Wi-Fi routers, other Bluetooth devices).
- Adjust the volume on both the headphones and your connected device.
- Try pairing the headphones with a different device to determine if the issue is with the headphones or the original device.
Microphone Not Working
- Ensure the headphones are properly connected to your device.
- Check your device's audio input settings to ensure the E11BT is selected as the microphone source.
- Clean the microphone opening on the inline remote to ensure it's not obstructed.
Specifications
| Feature | Detail |
|---|---|
| Model Name | E11BT |
| Brand | SoundMAGIC |
| Connectivity Technology | Wireless (Bluetooth) |
| Wireless Communication Technology | Bluetooth 5.0 |
| Bluetooth Range | 10 Meters |
| Audio Driver Type | Dynamic Driver (10mm) |
| Frequency Range | 20 Hz - 20,000 Hz |
| Impedance | 42 Ohm |
| Noise Control | Sound Isolation |
| Battery Life | 48 Hours (Playback) |
| Charging Time | 2 Hours |
| Material | Aluminum |
| Item Weight | 27 Grams (0.952 ounces) |
| Product Dimensions | 1.57 x 5.91 x 4.72 inches |
| Water Resistance Level | Waterproof |
| Included Components | Cable (USB Charging Cable), Eartips |
Warranty and Support
SoundMAGIC products are manufactured to high quality standards. For information regarding warranty coverage and customer support, please refer to the warranty card included with your product or visit the official SoundMAGIC brand store online.
SoundMAGIC Brand Store: https://www.amazon.com/stores/SoundMAGIC/page/83BFF87E-6E4C-4C7A-BC8F-E3DDADB50246
For further assistance, please contact SoundMAGIC customer service through their official channels.
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