Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your LANCOM 1790VA-4G VPN Business Router. This device is designed to provide high-performance and reliable internet connectivity for small and medium-sized businesses, featuring VDSL supervectoring and integrated LTE Advanced for maximum resilience.
Figure 1: LANCOM 1790VA-4G VPN Business Router. The front panel displays various status LEDs including Power, Online, DSL, four Ethernet ports (ETH 1-4), 4G, and VPN. Two external antennas are visible on either side of the device.
Setup Guide
1. Unpacking and Initial Inspection
Carefully remove all components from the packaging. Verify that all items listed in the packing list are present and undamaged. If any items are missing or damaged, contact your vendor immediately.
2. Connecting the Hardware
- Power Connection: Connect the provided power adapter to the router's power input and then to a suitable electrical outlet.
- DSL/VDSL Connection: Connect your DSL/VDSL line from the wall socket to the DSL port on the router using the supplied DSL cable.
- Ethernet Connections: Connect your computers or network devices to the ETH 1-4 ports using standard Ethernet cables.
- Antenna Installation: Screw the two external antennas securely onto the antenna connectors at the rear of the router. Adjust their orientation for optimal signal reception.
- SIM Card Insertion (for LTE): If using the LTE functionality, carefully insert your activated SIM card into the designated SIM card slot. Ensure correct orientation as indicated on the device.
3. Initial Configuration
After connecting the hardware, power on the router. Wait for the Power and Online LEDs to stabilize. Access the router's web-based management interface by typing its default IP address (e.g., 192.168.1.1) into your web browser. Follow the on-screen wizard for initial setup, including setting up your internet connection (VDSL or LTE), Wi-Fi settings, and administrative passwords.
Operating Instructions
LED Indicators
The front panel LEDs provide status information:
- Power: Solid green indicates the device is powered on.
- Online: Solid green indicates a stable internet connection. Blinking indicates data activity.
- DSL: Solid green indicates a stable DSL/VDSL line synchronization. Blinking indicates synchronization in progress.
- ETH 1-4: Solid green indicates a connected device. Blinking indicates data activity.
- 4G: Solid green indicates a stable LTE connection. Blinking indicates data activity.
- VPN: Solid green indicates an active VPN tunnel. Blinking indicates VPN activity.
VPN Functionality
The LANCOM 1790VA-4G supports up to 5 built-in IPSec VPN channels (expandable to 25). Configure VPN tunnels via the web management interface under the 'VPN' section. Refer to the advanced configuration guide for detailed VPN setup instructions.
SD-WAN Integration
This router supports SD-WAN for automatic VPN and VLAN configuration via the LANCOM Management Cloud. For details on integrating with LMC, please consult the LANCOM Management Cloud documentation.
Maintenance
- Firmware Updates: Regularly check for and install firmware updates from the official Lancom website to ensure optimal performance, security, and access to new features. This can typically be done via the router's web interface under 'System' or 'Firmware'.
- Cleaning: Keep the router clean and free from dust. Use a soft, dry cloth for cleaning. Do not use liquid cleaners or aerosols. Ensure ventilation openings are not obstructed.
- Environmental Conditions: Operate the router within its specified temperature and humidity ranges. Avoid direct sunlight, excessive heat, and moisture.
- Password Management: Periodically change your administrative passwords for enhanced security.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power LED | Power adapter not connected or faulty. | Check power connections. Ensure the power outlet is active. Try a different power adapter if available. |
| DSL LED blinking/off | DSL line issue or incorrect cabling. | Verify DSL cable connection. Check with your ISP for line status. |
| No Internet (Online LED off) | Configuration error, ISP outage, or DSL/LTE issue. | Check router configuration. Confirm DSL/4G connection is active. Contact your ISP. |
| Slow Internet Speed | Network congestion, outdated firmware, or signal interference. | Reduce number of active devices. Update firmware. Check for physical obstructions or interference. |
| Cannot access web interface | Incorrect IP address, network settings, or firewall. | Ensure your computer is on the same network segment. Disable temporary firewall. Try a different browser. |
For further assistance, please refer to the comprehensive online documentation available on the Lancom website or contact technical support.
Specifications
- Model: 1790VA-4G
- Product Dimensions: 29 x 39 x 10 cm
- Item Weight: 1.5 kg
- Connectivity Technology: Ethernet, Wi-Fi (via optional module), VDSL2/ADSL2+, LTE
- Data Transfer Rate: Up to 300 Mbps (VDSL Supervectoring), Up to 300 Mbps (LTE Advanced)
- Ports: 4x GE Ports (Ethernet), 1x DSL port
- VPN Channels: 5 built-in IPSec VPN channels (25 optional)
- Network Virtualization: Up to 16 networks (ARF)
- Operating System: LANCOM OS
- Voltage: 230 Volts
- Compatible Devices: Laptop, Personal Computer, Tablet, Smartphone
- Recommended Use: Business
Warranty and Support
For detailed warranty information, please refer to the warranty card included with your product or visit the official Lancom website. Lancom provides technical support for its products. For assistance, please visit the support section of the Lancom website or contact their customer service directly. Ensure you have your product model number (1790VA-4G) and serial number ready when contacting support.
Guaranteed software updates until: Information not available. Please check the manufacturer's website for the latest update policy.
Manufacturer: LANCOM
