Model: BIP500RBNSS-3 | Brand: Napoleon
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Napoleon Built-in Prestige 500 BBQ Grill. Please read this manual thoroughly before using the grill for the first time and keep it for future reference. Proper installation and maintenance are crucial for optimal performance and safety.
WARNING: For outdoor use only. Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WARNING: If you smell gas: 1. Shut off gas to the appliance. 2. Extinguish any open flame. 3. Open lid. 4. If odor continues, keep away from the appliance and immediately call your gas supplier or fire department.
The Napoleon Built-in Prestige 500 BBQ Grill comes with several key components designed for a superior grilling experience.
Front view of the Napoleon Prestige 500 Built-in Grill, showcasing the stainless steel finish and control knobs.
The grill with its lid open, revealing the cooking grids and the rotisserie assembly.
A detailed view of the infrared rear burner, glowing red during operation.
Technical diagram illustrating the width, depth, and height dimensions of the built-in grill.
A close-up view of the dual-level stainless steel sear plates inside the grill.
The included heavy-duty rotisserie kit, ready for spit roasting.
A close-up of the 7.5mm thick stainless steel iconic wave cooking grids, designed for even heat and preventing food from falling through.
The illuminated NIGHT LIGHT™ Knobs with SafetyGlow, indicating which burners are active.
The Napoleon Built-in Prestige 500 BBQ Grill is designed for built-in installation. Professional installation by a qualified technician is highly recommended to ensure safety and compliance with local codes.
Refer to the detailed installation guide provided with your grill for complete instructions and safety warnings.
Before cooking food for the first time, operate the grill on high heat for 15-20 minutes with the lid closed. This will burn off any manufacturing residues and prepare the cooking surfaces.
The ACCU-PROBE™ temperature gauge on the hood provides accurate internal grill temperature readings. Adjust burner settings (LOW to HIGH) to achieve desired cooking temperatures. The grill offers a "Smoking Range" (150-300°F / 65-150°C) and a "Searing Range" (500-700°F / 260-370°C).
Regular cleaning and maintenance will extend the life of your Napoleon grill and ensure safe operation.
| Problem | Possible Cause | Solution |
|---|---|---|
| Burner not lighting | No gas supply, clogged burner port, faulty igniter. | Check gas tank/line, clean burner, inspect igniter electrode. |
| Low flame or uneven heat | Low gas pressure, clogged burner, regulator issue. | Check gas supply, clean burners, consult gas professional. |
| Grease fires | Excessive grease buildup. | Clean grill and drip tray regularly. Turn off burners and close lid to smother flames. |
| Rotisserie not turning | Motor unplugged, overloaded, or faulty. | Check power connection, reduce load, contact support if motor is faulty. |
If issues persist, contact Napoleon customer support.
| Feature | Detail |
|---|---|
| Brand | Napoleon |
| Model Name | BIP500RBNSS-3 |
| Product Dimensions (D x W x H) | 22.25"D x 25.5"W x 32.5"H |
| Color | Stainless Steel |
| Material | Porcelain, Stainless Steel, Cast Iron |
| Item Weight | 118.8 Pounds |
| Installation Type | Built-In |
| Main Burner Count | 4 |
| Side Burner Count | 1 (Infrared) |
| Rear Burner | Infrared |
| Heating Power | 19.34 Kilowatts (approx. 66,000 BTU) |
| Cooking Surface Area | 760 Square Inches |
| Voltage | 120 Volts |
| Assembly Required | Yes |
The Napoleon Built-in Prestige 500 BBQ Grill comes with a comprehensive warranty:
Please retain your proof of purchase for warranty claims. For full warranty terms and conditions, refer to the warranty card included with your product or visit the official Napoleon website.
Official Napoleon Lifetime Warranty badge.
For technical assistance, replacement parts, or warranty inquiries, please contact Napoleon customer support:
When contacting support, please have your grill model number (BIP500RBNSS-3) and serial number ready.
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