Napoleon BIP500RBNSS-3

Napoleon Built-in Prestige 500 BBQ Grill Instruction Manual

Model: BIP500RBNSS-3 | Brand: Napoleon

1. Introduction

This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Napoleon Built-in Prestige 500 BBQ Grill. Please read this manual thoroughly before using the grill for the first time and keep it for future reference. Proper installation and maintenance are crucial for optimal performance and safety.

2. Safety Information

WARNING: For outdoor use only. Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

WARNING: If you smell gas: 1. Shut off gas to the appliance. 2. Extinguish any open flame. 3. Open lid. 4. If odor continues, keep away from the appliance and immediately call your gas supplier or fire department.

3. Components Overview

The Napoleon Built-in Prestige 500 BBQ Grill comes with several key components designed for a superior grilling experience.

Front view of the Napoleon Prestige 500 Built-in Grill

Front view of the Napoleon Prestige 500 Built-in Grill, showcasing the stainless steel finish and control knobs.

Napoleon Prestige 500 Grill with lid open, showing rotisserie

The grill with its lid open, revealing the cooking grids and the rotisserie assembly.

Close-up of the infrared rear burner

A detailed view of the infrared rear burner, glowing red during operation.

Diagram showing grill dimensions

Technical diagram illustrating the width, depth, and height dimensions of the built-in grill.

Close-up of the dual-level stainless steel sear plates

A close-up view of the dual-level stainless steel sear plates inside the grill.

Rotisserie kit components

The included heavy-duty rotisserie kit, ready for spit roasting.

7.5mm stainless steel iconic wave cooking grids

A close-up of the 7.5mm thick stainless steel iconic wave cooking grids, designed for even heat and preventing food from falling through.

NIGHT LIGHT™ Knobs with SafetyGlow

The illuminated NIGHT LIGHT™ Knobs with SafetyGlow, indicating which burners are active.

4. Setup and Installation

The Napoleon Built-in Prestige 500 BBQ Grill is designed for built-in installation. Professional installation by a qualified technician is highly recommended to ensure safety and compliance with local codes.

4.1 Pre-Installation Checklist

4.2 Installation Steps (Summary)

  1. Carefully unpackage the grill and all components.
  2. Position the grill into the prepared built-in cutout.
  3. Connect the natural gas line to the grill's gas inlet. Perform a leak test using a soapy water solution.
  4. Connect the electrical power cord to a grounded 120V outlet.
  5. Install the cooking grids, sear plates, and warming rack.
  6. Verify all connections are secure and the grill is stable.

Refer to the detailed installation guide provided with your grill for complete instructions and safety warnings.

5. Operating Instructions

5.1 First Use and Burn-Off

Before cooking food for the first time, operate the grill on high heat for 15-20 minutes with the lid closed. This will burn off any manufacturing residues and prepare the cooking surfaces.

5.2 Lighting the Main Burners

  1. Ensure the grill lid is open.
  2. Turn on the gas supply at the source.
  3. Push in and turn one main burner control knob to the HIGH position. You should hear the igniter click.
  4. Once the burner ignites, release the knob. The NIGHT LIGHT™ will illuminate.
  5. If the burner does not light within 5 seconds, turn the knob off, wait 5 minutes, and repeat the process.
  6. Repeat for additional burners as needed.

5.3 Using the Infrared Rear Burner (Rotisserie)

  1. Ensure the rotisserie burner is clear of any obstructions.
  2. Push in and turn the rear burner control knob to the HIGH position.
  3. Once ignited, adjust to desired heat setting.
  4. Attach food to the rotisserie spit and place it in position.
  5. Turn on the rotisserie motor.

5.4 Temperature Control

The ACCU-PROBE™ temperature gauge on the hood provides accurate internal grill temperature readings. Adjust burner settings (LOW to HIGH) to achieve desired cooking temperatures. The grill offers a "Smoking Range" (150-300°F / 65-150°C) and a "Searing Range" (500-700°F / 260-370°C).

6. Maintenance

Regular cleaning and maintenance will extend the life of your Napoleon grill and ensure safe operation.

6.1 Cleaning the Cooking Grids

6.2 Cleaning the Stainless Steel Surfaces

6.3 Burner Maintenance

7. Troubleshooting

Problem Possible Cause Solution
Burner not lighting No gas supply, clogged burner port, faulty igniter. Check gas tank/line, clean burner, inspect igniter electrode.
Low flame or uneven heat Low gas pressure, clogged burner, regulator issue. Check gas supply, clean burners, consult gas professional.
Grease fires Excessive grease buildup. Clean grill and drip tray regularly. Turn off burners and close lid to smother flames.
Rotisserie not turning Motor unplugged, overloaded, or faulty. Check power connection, reduce load, contact support if motor is faulty.

If issues persist, contact Napoleon customer support.

8. Specifications

Feature Detail
Brand Napoleon
Model Name BIP500RBNSS-3
Product Dimensions (D x W x H) 22.25"D x 25.5"W x 32.5"H
Color Stainless Steel
Material Porcelain, Stainless Steel, Cast Iron
Item Weight 118.8 Pounds
Installation Type Built-In
Main Burner Count 4
Side Burner Count 1 (Infrared)
Rear Burner Infrared
Heating Power 19.34 Kilowatts (approx. 66,000 BTU)
Cooking Surface Area 760 Square Inches
Voltage 120 Volts
Assembly Required Yes

9. Warranty Information

The Napoleon Built-in Prestige 500 BBQ Grill comes with a comprehensive warranty:

Please retain your proof of purchase for warranty claims. For full warranty terms and conditions, refer to the warranty card included with your product or visit the official Napoleon website.

Napoleon Lifetime Warranty Bumper to Bumper badge

Official Napoleon Lifetime Warranty badge.

10. Customer Support

For technical assistance, replacement parts, or warranty inquiries, please contact Napoleon customer support:

When contacting support, please have your grill model number (BIP500RBNSS-3) and serial number ready.

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