1. Introduction
This manual provides essential information for the safe and efficient use of your Napoleon Prestige PRO 500 Propane Gas Grill. Please read these instructions thoroughly before assembly and operation to ensure optimal performance and safety.
2. Safety Information
Before operating this grill, ensure you understand all safety warnings and instructions. This product is intended for outdoor use only. Proper ventilation is crucial. The LED Spectrum Night Light control knobs feature a safety indicator that glows red when the gas is left on. This product may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm (Proposition 65 Warning).
3. Setup & Assembly
Assembly of the Napoleon Prestige PRO 500 grill is required. While many steps can be completed individually, lifting the main grill unit onto the stand requires at least two people. For best results, assemble the grill on a level, flat surface to ensure proper alignment of components, especially doors and griddle plates. Refer to the included assembly guide for detailed instructions. Online video tutorials may also be available to assist with the assembly process.

Figure 3.1: Front angled view of the Napoleon Prestige PRO 500 grill, illustrating its overall structure and components during initial setup.

Figure 3.2: Internal view of the grill's cabinet, displaying the gas line connection point and available storage space, relevant for propane tank installation.
4. Operating Instructions
The Napoleon Prestige PRO 500 grill features an efficient ignition system for reliable startup. It is equipped with multiple cooking zones for versatile grilling.
4.1 Main Burners
The grill features four stainless steel main burners, providing 80,000 BTUs of heating power for direct and indirect grilling.
4.2 Infrared Sizzle Zone Side Burner
Utilize the 1800°F infrared side burner for high-heat searing, creating a caramelized crust on meats.
4.3 Rear Infrared Rotisserie Burner
The infrared rear rotisserie burner is designed for slow roasting with the included rotisserie kit, ensuring even cooking.
4.4 Temperature Control
The Accu-Probe Temperature Gauge accurately monitors the internal temperature of the grill for precise cooking control.
4.5 Cooking Grids
The 9.5mm stainless steel WAVE cooking grids are designed for even heat distribution and produce distinctive sear marks.
4.6 LED Spectrum Night Light Control Knobs
These control knobs offer various color options for visibility during night-time operation and serve as a safety indicator by glowing red when gas is active.
4.7 Lift Ease Roll Top Lid
The roll top lid provides efficient convection heating, similar to an oven, and is designed for smooth operation and space-saving.
4.8 Integrated Ice Bucket and Cutting Board
A convenient side shelf integrates an ice bucket for chilling beverages or marinating ingredients, alongside a cutting board for food preparation.

Figure 4.1: The Napoleon Prestige PRO 500 grill in operation, highlighting the rotisserie function and the main cooking area with various foods being prepared.

Figure 4.2: Detailed view of the infrared Sizzle Zone side burner and the unique wave-shaped stainless steel cooking grids, designed for optimal searing and heat distribution.

Figure 4.3: Focus on the grill's control panel, showcasing the illuminated LED knobs that provide both aesthetic appeal and functional visibility during use.

Figure 4.4: Illustration of the practical side shelf feature, which includes a built-in ice bucket for chilling and a cutting board for convenient food preparation.

Figure 4.5: A close-up of the Accu-Probe Temperature Gauge, which provides accurate temperature readings for precise grilling control.

Figure 4.6: This image shows the internal mechanism of the roll top lid, demonstrating how it operates for smooth opening and closing, and its contribution to convection heating.
5. Maintenance & Cleaning
Regular maintenance ensures the longevity and performance of your Napoleon Prestige PRO 500 grill. After each use, allow the grill to cool before cleaning.
5.1 Stainless Steel Sear Plates
The stainless steel sear plates are designed to vaporize food drippings, protecting the burners. Clean these regularly to prevent buildup.
5.2 Cooking Grids
The stainless steel WAVE cooking grids are easy to clean. Use a grill brush to remove food residue after each use.
5.3 Exterior
Wipe down stainless steel surfaces with a suitable cleaner to maintain their appearance.

Figure 5.1: Stainless steel sear plates positioned above the burners, crucial for vaporizing drippings and protecting internal components.
6. Troubleshooting
If you encounter issues with your grill, consult this section for common solutions. For problems beyond basic troubleshooting, contact customer support.
6.1 Ignition Failure
Ensure the propane tank is full and properly connected. Check for any obstructions in the burner ports. Verify that the igniter is sparking.
6.2 Uneven Heating
Clean burners and sear plates to ensure even gas flow. Check for proper lid closure.
6.3 Damage Upon Delivery
Inspect the grill thoroughly upon delivery for any punctures or dents. Contact the retailer or manufacturer immediately if damage is found.
7. Specifications
Key specifications for the Napoleon Prestige PRO 500 Propane Gas Grill, Model PRO500RSIBPSS-3.
| Feature | Detail |
|---|---|
| Brand | Napoleon |
| Model Name | Prestige PRO 500 BBQ Grill |
| Model Number | PRO500RSIBPSS-3 |
| Product Dimensions (D x W x H) | 25.5" x 66.5" x 51.75" (Lid Closed) |
| Cooking Surface Area | 900 sq. in. total |
| Main Burner Count | 4 Stainless Steel Burners |
| Side Burner Count | 1 Infrared Sizzle Zone |
| Rear Burner | 1 Infrared Rotisserie Burner |
| Total BTUs | 80,000 |
| Fuel Type | Propane Gas |
| Material | Stainless Steel |
| Item Weight | 254 Pounds |
| Voltage | 120 Volts |
| Wattage | 23445 watts |
| Included Components | Rotisserie Kit |
| Assembly Required | Yes |

Figure 7.1: This diagram provides the height, width, and depth measurements of the grill, essential for planning placement and ensuring proper fit.
8. Warranty & Support
Your Napoleon Prestige PRO 500 grill is covered by a President's Limited Lifetime Warranty. For detailed terms and conditions, please refer to the warranty documentation included with your product or visit the official Napoleon website.
8.1 Customer Support
For assistance with assembly, operation, maintenance, or warranty claims, please visit the official Napoleon Store or contact their customer service department.





