1. Introduction
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your Eureka Forbes AquaSure Shield RO+UV+MP+MTDS water purifier. Please read this manual carefully before using the appliance to ensure safe and efficient operation.

Image: The AquaSure Shield water purifier unit, showcasing its sleek black design and branding.
The AquaSure Shield water purifier is designed to provide safe and healthy drinking water by utilizing a multi-stage purification process including RO, UV, MP, and MTDS technologies. It is suitable for various water sources and features water-saving capabilities.
2. Safety Instructions
Always follow these basic safety precautions to reduce the risk of fire, electric shock, or injury:
- Ensure the power supply matches the specifications mentioned on the rating label.
- Do not immerse the appliance, cord, or plug in water or other liquids.
- Keep the appliance away from direct sunlight, heat sources, and corrosive chemicals.
- Do not attempt to repair or modify the appliance yourself. Contact authorized service personnel.
- Unplug the purifier before cleaning or performing any maintenance.
- Ensure proper ventilation around the unit.
3. Product Components
The package includes the following items:
- AquaSure Shield Water Purifier Unit
- Power Adapter
- User Manual
4. Installation
The AquaSure Shield water purifier offers flexible installation options, allowing it to be either wall-mounted or placed on a countertop.

Image: Two AquaSure Shield units, one wall-mounted and one on a countertop, demonstrating flexible installation.
4.1. Site Selection
- Choose a location near a water inlet and a power outlet.
- Ensure the surface is flat and stable if placing on a countertop.
- If wall-mounting, ensure the wall can support the weight of the purifier when full of water.
4.2. Installation Steps
- Unpack the water purifier and all components.
- For wall mounting, mark the drilling points using the provided template (if any) and securely fasten the mounting brackets.
- Connect the water inlet pipe to the raw water source.
- Connect the purified water outlet to the dispenser tap.
- Connect the drain pipe to a suitable drainage point.
- Plug in the power adapter to the purifier and then to a power outlet.
- Allow the tank to fill completely and flush the system as per the initial setup instructions provided by the service technician.
5. Operating Instructions
Once installed and flushed, your AquaSure Shield water purifier is ready for use.
5.1. Dispensing Water
To dispense purified water, simply open the tap located at the bottom front of the unit. Close the tap to stop the flow.
5.2. LED Indicators
The purifier is equipped with LED indicators that provide important status updates:
- Tank Full: Indicates when the storage tank is completely filled with purified water.
- Service Due: Alerts when routine maintenance or filter replacement is required.
- Cartridge Replacement: Indicates when the purification cartridges need to be changed.


Images: Left: Illustration of the purifier's 6-liter storage capacity. Right: The purifier's ability to dispense water even without electricity.
5.3. Water Saving Feature
This Aquaguard water purifier is designed to save up to 60% of water compared to ordinary purifiers, which typically waste 50-75% of water. Its superior technology purifies water efficiently while regulating its taste.
6. Purification Technology
The AquaSure Shield employs a 6-stage purification process to ensure the water you drink is safe and healthy.

Image: A detailed diagram illustrating the six stages of water purification within the AquaSure Shield system.
6.1. Stages of Purification
- I-Filtration: Removes fine suspended particles like dust, dirt, and sand.
- Chemi Block: Reduces excess chlorine and organic impurities, absorbing bad taste and odor.
- Membrane Life Enhancer: Conditions the water to prevent scaling on the RO membrane, extending its lifespan.
- RO Membrane: Reduces dissolved solids (TDS), heavy metals, and removes disease-causing microorganisms.
- Taste Adjuster (MTDS): Allows adjustment of water taste based on the source water quality, ensuring palatable drinking water.
- UV-C Purification: Utilizes UV-C light to deactivate bacteria, viruses, and other pathogens, ensuring every drop of water is as healthy and safe as water boiled for 20 minutes.



Images: Left: Visual representation of RO+UV technology. Center: A person drinking water, illustrating the advanced taste adjuster. Right: Diagram of the membrane protector enhancing filter life.
6.2. Suitable for All Water Sources
The AquaSure Shield is designed to purify water from various sources, including municipal, borewell, and tanker water, effectively reducing impurities and adjusting taste.

Image: An illustration showing the purifier's suitability for municipal, tanker, and borewell water, along with a table indicating typical input and output TDS levels.
7. Maintenance and Care
Regular maintenance ensures the longevity and optimal performance of your water purifier.
7.1. Filter Replacement
The LED indicators will alert you when cartridges need replacement or when service is due. It is crucial to replace filters as recommended by Eureka Forbes to maintain purification efficiency.
7.2. Cleaning
- Wipe the exterior of the purifier with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Periodically clean the storage tank as instructed by a service technician during scheduled maintenance.
For any filter replacement or internal cleaning, it is recommended to contact authorized Eureka Forbes service personnel.
8. Troubleshooting
If you encounter any issues with your water purifier, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No water dispensing | No power, water inlet closed, tank empty | Check power connection, open water inlet valve, wait for tank to fill. |
| Slow water flow | Clogged filters, low water pressure | Contact service for filter inspection/replacement, check household water pressure. |
| Unusual taste/odor | Expired filters, new filter installation | Contact service for filter replacement. For new filters, flush a few liters of water. |
| Leakage from unit | Loose connections, damaged components | Immediately unplug the unit and close the water inlet. Contact customer support. |
If the problem persists after attempting these solutions, please contact Eureka Forbes customer support.
9. Technical Specifications
| Feature | Detail |
|---|---|
| Brand | Eureka Forbes |
| Model Name | Shield |
| Item Model Number | GWPDSRUMM00000 |
| Purification Technology | RO+UV+MP+MTDS (6 Stages) |
| Special Features | Energy Saving Mode, Flexible installation (Countertop & Wall Mountable), Large storage tank capacity, Water Saving up to 60% |
| Product Dimensions | 31.8L x 20.5W x 46H Centimeters |
| Item Weight | 8.6 Kilograms |
| Installation Type | Countertop / Wall Mount |
| Power Source | Corded Electric |
10. Warranty and Customer Support
10.1. Warranty Information
The AquaSure Shield water purifier comes with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects and functional issues under normal use. Consumable parts (filters, membranes, UV lamp) are typically not covered under the standard warranty and may incur charges for replacement.
For detailed warranty terms and conditions, please refer to the warranty card provided with your product or visit the official Eureka Forbes website.
10.2. Customer Support
For installation requests, service appointments, technical assistance, or any queries regarding your AquaSure Shield water purifier, please contact Eureka Forbes customer support:
- Website: www.eurekaforbes.com
- Customer Care: Refer to the contact details provided on your warranty card or the official website for local support numbers.
Always ensure that service is performed by authorized Eureka Forbes technicians to maintain warranty validity and ensure proper functioning of the appliance.