Wacom Cintiq 16 Drawing Tablet User Manual

1. Introduction

This manual provides essential information for the proper setup, operation, and maintenance of your Wacom Cintiq 16 creative pen display tablet. Please read this manual thoroughly before using the device to ensure optimal performance and longevity.

Image 1.1: The Wacom Cintiq 16 creative pen display tablet with digital artwork on its screen.

The Wacom Cintiq 16 is designed to facilitate digital art creation directly on its 15.4-inch Full HD display. It features a durable, scratch-resistant surface and integrated foldable legs for adjustable positioning. The included Pro Pen 2 offers precise control with 8,192 levels of pressure sensitivity and tilt response, operating without a battery due to Electro Magnetic Resonance (EMR) technology.

2. What's in the Box

Verify that all the following items are included in your package:

• Wacom Cintiq 16 pen display
• Wacom Pro Pen 2
• Detachable pen holder with 3 replacement nibs (standard) and nib removal tool
• 3-in-1 cable (1.8m)
• AC adaptor (12V, 3A, 36W)
• Power cable (1.8m)
• Quick Start Guide
• Warranty card (Japan, Asia Pacific, China only)
• Regulation sheet

Image 2.1: An illustration showing the Wacom Cintiq 16, its included accessories, and compatibility details.

3. Setup Instructions

3.1 System Requirements

• Operating System: Windows 7 or later, macOS X 10.12 or later
• Connectivity: Available HDMI port, available USB-A port
• Internet Access: Required for driver download and software registration

3.2 Connecting the Tablet

1. Connect the 3-in-1 cable to the Wacom Cintiq 16. This cable combines HDMI, USB, and power connections.
2. Connect the HDMI connector of the 3-in-1 cable to an available HDMI port on your computer.
3. Connect the USB-A connector of the 3-in-1 cable to an available USB-A port on your computer.
4. Connect the AC adaptor to the power connector of the 3-in-1 cable, then plug the power cable into an electrical outlet.
5. Power on your computer and the Wacom Cintiq 16.

3.3 Driver Installation

For full functionality, the latest Wacom driver must be installed. Drivers are not typically pre-installed on the device.

1. Visit the official Wacom website (www.wacom.com/support/product-support/drivers) using a web browser on your computer.
2. Download the latest driver compatible with your operating system (Windows or macOS).
3. Follow the on-screen instructions to install the driver. You may need to restart your computer after installation.
4. After installation, open the Wacom Desktop Center or Wacom Tablet Properties to customize pen and display settings.

4. Operating the Wacom Cintiq 16

4.1 Using the Pro Pen 2

The Wacom Pro Pen 2 is a battery-free pen that utilizes Electro Magnetic Resonance (EMR) technology. It offers:

• 8,192 Levels of Pressure Sensitivity: Allows for fine control over line thickness and opacity.
• Tilt Response: Detects the angle of the pen for natural brush strokes and shading.
• Two Customizable Side Switches: Assign shortcuts for common functions like right-click, pan, or zoom.
• Eraser: The opposite end of the pen functions as an eraser in compatible software.

Image 4.1: Key features of the Wacom Pro Pen 2, highlighting its advanced technology.

4.2 Adjusting the Display Angle

The Cintiq 16 features integrated foldable legs that allow you to adjust the working angle for comfort. Simply extend the legs from the back of the tablet to achieve an elevated 19-degree working position.

Image 4.2: The Wacom Cintiq 16 showing its adjustable design with integrated foldable legs.

4.3 Display Features

The 15.4-inch Full HD (1920x1080) display offers a high-contrast visual experience with an anti-glare, tactile surface. This design minimizes reflections and provides a natural drawing feel, similar to pen on paper.

Image 4.3: The Wacom Cintiq 16 display, emphasizing its anti-glare and tactile screen properties.

5. Maintenance

5.1 Cleaning the Display

To clean the display, use a soft, lint-free cloth lightly dampened with water or a screen cleaner specifically designed for electronics. Avoid harsh chemicals, abrasive materials, or excessive moisture, as these can damage the screen surface.

5.2 Pen Nib Replacement

Over time, the pen nib will wear down. Replace it when it becomes too short or sharp to maintain optimal drawing performance. Use the nib removal tool provided in the pen holder to carefully extract the old nib and insert a new one.

5.3 General Care

• Avoid exposing the tablet to extreme temperatures, direct sunlight, or high humidity.
• Do not place heavy objects on the tablet.
• Store the Pro Pen 2 in its holder or a secure location to prevent loss or damage.

6. Troubleshooting

6.1 No Display Signal

• Ensure all cables (HDMI, USB, Power) are securely connected to both the tablet and your computer.
• Verify that the tablet is powered on.
• Check your computer's display settings to ensure the Cintiq 16 is recognized as an external monitor and configured correctly (e.g., extended display, duplicate display).
• Try connecting the tablet to a different HDMI port or using a different HDMI cable if available.

6.2 Pen Not Responding

• Confirm that the Wacom driver is correctly installed and up to date. Reinstall the driver if necessary.
• Ensure the USB cable is properly connected to your computer.
• Check the Wacom Desktop Center or Tablet Properties to see if the pen is detected and calibrated.
• Restart your computer.

6.3 Inaccurate Pen Tracking

• Recalibrate the pen in the Wacom Tablet Properties.
• Ensure there are no strong electromagnetic fields or other electronic devices near the tablet that could interfere with pen tracking.
• Check for any physical obstructions on the screen surface.

For further assistance, refer to the Wacom support website or contact customer service.

7. Specifications

8. Warranty and Support

8.1 Product Warranty

Wacom products are covered by a limited warranty. For specific warranty terms and conditions applicable to your region, please refer to the warranty card included in your product packaging or visit the official Wacom website.

8.2 Customer Support

For technical support, driver downloads, FAQs, and additional resources, please visit the Wacom support page:

www.wacom.com/support

You can also find contact information for Wacom customer service in your region on the support website.