1. Introduction
Thank you for choosing the eufy RoboVac 15C. This robot vacuum cleaner is designed to provide efficient and convenient automated cleaning for your home. Featuring BoostIQ technology, Wi-Fi connectivity, and a slim design, the RoboVac 15C offers powerful suction and quiet operation to maintain clean floors with minimal effort. This manual provides essential information for setup, operation, maintenance, and troubleshooting to ensure optimal performance of your device.
2. Important Safety Instructions
Before using this product, please read all safety instructions. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- This appliance is for indoor use only. Do not use outdoors or on commercial surfaces.
- Do not allow children to operate the RoboVac. Supervise children and pets when the RoboVac is operating.
- Use only the original power adapter and charging base provided by the manufacturer.
- Do not handle the power adapter or RoboVac with wet hands.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use the RoboVac to pick up large objects, sharp objects, or liquids.
- Ensure the cleaning area is clear of loose cables, small objects, and fragile items that could be tangled or knocked over.
- Do not sit on the RoboVac or place heavy objects on it.
- Store the RoboVac in a cool, dry place when not in use.
3. Package Contents
Verify that all components are included in your package:
- eufy RoboVac 15C
- Remote Control (2 AAA batteries included)
- Charging Base
- AC Power Adapter
- Cleaning Tool
- Additional Set of Filters
- 4 Side Brushes
- 5 Cable Ties
- User Manual
4. Product Overview
The RoboVac 15C features a sleek, low-profile design allowing it to clean under most furniture. Key components include the main power button, Wi-Fi indicator, dust collector, and various sensors for navigation.
Top View
- Power Button: Press to start/pause cleaning. Hold to power on/off.
- Wi-Fi Indicator: Shows Wi-Fi connection status.
- BoostIQ Technology Logo: Indicates the presence of automatic suction power adjustment.
Bottom View
- Side Brushes: Two rotating brushes to sweep debris into the suction path.
- Rolling Brush: Main brush for deep cleaning carpets and hard floors.
- Drop Sensors: Detects edges and prevents falls.
- Charging Contacts: Connects with the charging base for automatic recharging.
- Universal Wheel: Allows for 360-degree movement.
5. Setup
5.1 Preparing the Cleaning Area
- Remove any power cords, small objects, or fragile items from the floor that could obstruct the RoboVac's path or cause it to get stuck. Five cable ties are provided to help organize cables.
- Ensure furniture has sufficient clearance for the RoboVac to pass underneath without getting trapped.
- The RoboVac is suitable for low and medium pile carpets, tiles, laminates, or hard floors. It is not recommended for very high pile carpets.
5.2 Installing Side Brushes
Attach the side brushes to the posts on the bottom of the RoboVac until they click into place.
5.3 Placing the Charging Base
- Place the charging base on a hard, level surface against a wall.
- Ensure there is at least 1 meter (3 feet) of clear space to the front and 0.5 meters (1.5 feet) to each side of the charging base.
- Connect the AC power adapter to the charging base and plug it into a wall outlet.
5.4 Initial Charging
Place the RoboVac onto the charging base, ensuring the charging contacts align. The indicator light on the RoboVac will pulse orange during charging and turn solid blue when fully charged. For first-time use, charge the RoboVac for at least 6 hours.
5.5 Wi-Fi Connection (eufyHome App)
- Download the 'eufyHome' app from the App Store (iOS devices) or Google Play (Android devices).
- Follow the in-app instructions to connect your RoboVac to your home Wi-Fi network. This enables remote control, scheduling, and mode selection via your smartphone.
6. Operating Your RoboVac
6.1 Power On/Off
Press and hold the power button on the RoboVac for 3 seconds to power it on or off. A short press will start or pause cleaning.
6.2 Cleaning Modes
- Auto Cleaning: The RoboVac cleans automatically using a semi-random path. It will return to the charging base when the battery is low or cleaning is complete.
- BoostIQ Technology: In Auto Cleaning mode, the RoboVac automatically increases suction power within 1.5 seconds when it detects heavily soiled areas or transitions to carpets.
- Spot Cleaning: The RoboVac intensely cleans a specific area in a spiral pattern. Useful for concentrated dirt.
- Edge Cleaning: The RoboVac cleans along walls and furniture edges to ensure thorough coverage.
6.3 Using the Remote Control
The remote control allows you to start/pause cleaning, select cleaning modes, manually control the RoboVac's direction, and send it back to the charging base.
6.4 Using the eufyHome App
The eufyHome app provides advanced control features, including:
- Starting and stopping cleaning remotely.
- Scheduling cleaning times for specific days.
- Selecting cleaning modes.
- Monitoring cleaning status.
6.5 Voice Control (Alexa)
The RoboVac 15C is compatible with Amazon Alexa. Once connected through the eufyHome app and Alexa app, you can use voice commands such as, "Alexa, tell RoboVac to start cleaning." (Alexa devices are sold separately).
7. Maintenance
Regular maintenance ensures your RoboVac operates at peak performance. Perform these steps regularly:
7.1 Emptying the Dustbin
Press the dustbin release button and pull out the dustbin. Open the dustbin cover and empty its contents into a trash can. The 0.6-liter dustbin is designed for extended cleaning sessions.
7.2 Cleaning the Filters
Remove the primary filter and high-performance filter from the dustbin. Tap them to remove dust. Do not wash the high-performance filter. The primary filter can be rinsed with water; ensure it is completely dry before reinstallation. Replace filters every 2-3 months, or as needed.
7.3 Cleaning the Rolling Brush
Remove the brush guard and then the rolling brush. Use the provided cleaning tool to cut and remove any hair or debris wrapped around the brush.
7.4 Cleaning the Side Brushes
Periodically remove the side brushes and clean any hair or debris. If brushes are worn or damaged, replace them with the spare brushes provided.
7.5 Cleaning the Sensors and Charging Contacts
Wipe the drop sensors, infrared sensors, and charging contacts on both the RoboVac and the charging base with a dry cloth to ensure proper function.
8. Troubleshooting
If your RoboVac encounters issues, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| RoboVac does not turn on or charge. | Battery is completely drained; charging contacts are dirty; power adapter not connected. | Ensure RoboVac is properly seated on the charging base. Clean charging contacts. Verify power adapter is plugged in. |
| RoboVac gets stuck frequently. | Loose cables, low furniture, or obstacles in the cleaning path. | Clear the cleaning area of obstacles. Use cable ties to manage cords. Ensure furniture has adequate clearance. |
| RoboVac does not return to charging base. | Charging base is obstructed or too far; RoboVac is stuck. | Ensure charging base has clear space around it. Manually place RoboVac on base if stuck. |
| Poor cleaning performance. | Dustbin full; brushes tangled; filters clogged; sensors dirty. | Empty dustbin. Clean rolling brush and side brushes. Clean or replace filters. Wipe all sensors. |
| RoboVac makes unusual noises. | Debris caught in brushes or wheels. | Inspect and clean the rolling brush, side brushes, and universal wheel for any trapped debris. |
9. Specifications
| Feature | Detail |
|---|---|
| Brand | eufy |
| Model Number | AK-T2120311 |
| Color | Black |
| Dimensions | 32.5 x 32.5 x 7.2 cm |
| Weight | 2.6 kg |
| Power | 25 W |
| Noise Level | 55 dB |
| Suction Power | 1300 Pa |
| Dustbin Capacity | 0.6 Liters |
| Battery Life | Up to 100 minutes (Standard mode on hard floors) |
| Special Features | BoostIQ with Wi-Fi, advanced sensor technology, three-filter system, ultra-slim design, self-charging |
| ASIN | B07KXR92NJ |
| Date of First Availability | January 14, 2019 |
10. Warranty and Support
10.1 Warranty Information
The eufy RoboVac 15C comes with a 12-month manufacturer's warranty from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use. Please retain your proof of purchase for warranty claims.
10.2 Customer Support
For technical support, warranty inquiries, or other assistance, please contact eufy customer service. You can find contact details on the official eufy website or through the eufyHome app. Please have your model number (RoboVac 15C) and purchase information ready when contacting support.
