Logitech 960-001257

Logitech C920S HD Pro Webcam User Manual

Model: 960-001257

Brand: Logitech

Introduction

The Logitech C920S HD Pro Webcam is designed to deliver high-quality video and audio for professional video calls, streaming, and recording. It features Full HD 1080p resolution, clear stereo audio, automatic light correction, and a convenient privacy shutter for enhanced security.

What's in the Box

  • Logitech C920S HD Pro Webcam
  • Privacy Shutter
  • User Documentation
Logitech C920S HD Pro Webcam, privacy shutter, and USB cable

Image: The Logitech C920S HD Pro Webcam, its detachable privacy shutter, and the integrated 1.5-meter USB cable. This image illustrates the complete package contents.

Setup

1. Connecting the Webcam

The C920S webcam features an integrated USB-A cable for easy connection. Simply plug the USB-A connector into an available USB port on your computer (PC, Mac, or laptop).

Logitech C920S HD Pro Webcam with privacy shutter open

Image: The Logitech C920S HD Pro Webcam shown with its privacy shutter in the open position, ready for use. The webcam features a flexible clip for secure mounting on monitors or laptops.

2. Mounting the Webcam

The webcam comes with a versatile mounting clip that allows it to be securely placed on a computer monitor, laptop screen, or even a tripod. Adjust the clip to fit your display thickness and ensure the webcam is stable.

3. Software Installation (Optional)

The C920S is a plug-and-play device and typically does not require additional drivers for basic functionality on Windows, macOS, and Chrome OS. For advanced features and customization, such as pan, tilt, zoom, and image adjustments, you can download the Logitech Capture software from the official Logitech website.

Screenshot of Logitech Capture App interface on a MacBook

Image: A MacBook displaying the Logitech Capture App interface, which provides controls for webcam settings like frame rate, exposure, pan, tilt, and zoom, allowing users to customize their video output.

4. Using the Privacy Shutter

The C920S includes a physical privacy shutter. To cover the lens and ensure privacy when the webcam is not in use, simply slide the shutter over the lens. To use the webcam, slide the shutter back to expose the lens.

Logitech C920S HD Pro Webcam with privacy shutter closed

Image: The Logitech C920S HD Pro Webcam with its integrated privacy shutter fully closed, covering the lens. This feature provides a physical barrier for privacy and lens protection.

Operating the Webcam

Video Calls and Streaming

The C920S is optimized for Full HD 1080p video calls and streaming at 30 frames per second. It is compatible with popular video conferencing applications such as Skype, Zoom, FaceTime, and Google Hangouts.

Logitech C920S HD Pro Webcam with 1080p icon

Image: A close-up of the Logitech C920S HD Pro Webcam, highlighting its 1080p Full HD video capability, suitable for clear and detailed video calls.

HD Autofocus and Light Correction

The webcam features HD autofocus to ensure sharp images even when moving. Automatic light correction adjusts to various lighting conditions, producing bright and well-exposed video, even in dim environments.

Logitech C920S HD Pro Webcam on a laptop displaying a video call with light correction

Image: The Logitech C920S HD Pro Webcam mounted on a laptop, with the screen showing a clear video call. This demonstrates the webcam's HD autofocus and automatic light correction features, which optimize video quality in various lighting conditions.

Stereo Audio with Dual Microphones

Equipped with two integrated microphones, one on each side of the lens, the C920S captures natural stereo audio. This ensures your voice is clear and distinct during calls and recordings.

Logitech C920S HD Pro Webcam with sound wave illustration indicating stereo audio

Image: The Logitech C920S HD Pro Webcam with graphic elements illustrating sound waves emanating from both sides, representing its dual integrated microphones for clear stereo audio capture.

Maintenance

To ensure optimal performance and longevity of your Logitech C920S HD Pro Webcam, follow these maintenance guidelines:

  • Cleaning the Lens: Gently wipe the webcam lens with a soft, lint-free cloth. Avoid using abrasive materials or harsh chemical cleaners, which can scratch or damage the lens.
  • Cleaning the Body: Use a soft, damp cloth to clean the exterior of the webcam. Do not submerge the webcam in water or allow liquids to enter the device.
  • Storage: When not in use, especially during transport, engage the privacy shutter to protect the lens from dust and scratches. Store the webcam in a cool, dry place.
  • Cable Care: Avoid sharp bends or kinks in the USB cable. Do not pull the cable forcefully when disconnecting the webcam.

Troubleshooting

ProblemPossible Solution
Webcam not detected by computer.
  • Ensure the USB cable is securely plugged into a working USB port.
  • Try a different USB port on your computer.
  • Restart your computer.
  • Check Device Manager (Windows) or System Information (macOS) to see if the webcam is listed.
No video or black screen in application.
  • Make sure the privacy shutter is open.
  • Verify that the correct webcam is selected in your video conferencing or recording application settings.
  • Close and reopen the application.
  • Ensure no other application is currently using the webcam.
Poor video quality (blurry, dark, grainy).
  • Ensure the lens is clean.
  • Check your lighting conditions; ensure adequate front lighting.
  • If using Logitech Capture, adjust settings like exposure, brightness, and contrast.
  • Ensure your internet connection is stable for streaming/video calls.
No audio or poor audio quality.
  • Verify that the Logitech C920S microphone is selected as the input device in your application and system sound settings.
  • Check microphone volume levels.
  • Ensure there are no obstructions blocking the webcam's microphones.

Specifications

FeatureDetail
Model Number960-001257
Max. Video Resolution1080p Full HD at 30fps
Focus TypeAutofocus
LensGlass lens
Built-in MicrophonesStereo, Dual omnidirectional mics
Privacy ShutterIntegrated
ConnectivityUSB 2.0 (USB-A)
Cable Length1.5 meters
Dimensions (LxWxH)5.4 x 3.1 x 5.4 inches
Weight5.8 ounces
Supported Operating SystemsWindows, macOS, Chrome OS, Xbox

Compatibility

The Logitech C920S HD Pro Webcam is designed for broad compatibility with various operating systems and communication platforms:

  • Operating Systems: Windows, macOS, Chrome OS.
  • Platforms: Works with popular video calling and streaming applications including Skype, Zoom, FaceTime, Google Hangouts, and Xbox.
Logitech C920S HD Pro Webcam with icons for Windows, Mac, Xbox, Skype, Zoom, FaceTime, and Hangouts

Image: The Logitech C920S HD Pro Webcam displayed alongside icons representing its compatibility with various operating systems (Windows, Mac) and communication platforms (Xbox, Skype, Zoom, FaceTime, Hangouts).

Warranty and Support

Logitech products typically come with a limited hardware warranty. For specific warranty details, duration, and terms, please refer to the warranty information included in your product packaging or visit the official Logitech support website.

For technical support, driver downloads, FAQs, and troubleshooting guides, please visit the Logitech Support website. You can also find contact information for customer service there.

Official Logitech Support: support.logi.com

© 2025 Logitech. All rights reserved.

Logitech and the Logitech logo are trademarks or registered trademarks of Logitech Europe S.A. and/or its affiliates in the U.S. and other countries.

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