1. Introduction
Thank you for purchasing the NETTA Electric Fireplace Stove Heater. This manual provides important information regarding the safe operation, installation, maintenance, and troubleshooting of your appliance. Please read this manual thoroughly before use and retain it for future reference.
2. Important Safety Instructions
WARNING: To reduce the risk of fire, electric shock, or injury, observe the following:
- Read all instructions before using this heater.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 1 meter (3 feet) from the front of the heater and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
- Always unplug the heater when not in use.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
- Do not use outdoors.
- This heater is not intended for use in bathrooms, laundry areas, and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect heater, turn controls to off, then remove plug from outlet.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored.
- Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- This heater includes an automatic thermal cut-off device for safety. If the heater overheats, it will automatically shut off.
3. Package Contents
Please check the package contents upon opening. Ensure all items are present and undamaged.
- NETTA Electric Fireplace Stove Heater (Model YH-19C-DC)
- Instruction Manual

Image 1: Front view of the NETTA Electric Fireplace Stove Heater.
4. Setup and Placement
- Unpacking: Carefully remove the heater from its packaging. Retain packaging for future storage or transport.
- Placement: Place the heater on a firm, level surface. Ensure it is at least 1 meter (3 feet) away from any combustible materials (curtains, furniture, etc.). Do not place it directly under a power outlet.
- Power Connection: Ensure the heater is switched off before plugging it into a standard 230V AC wall outlet. Do not use extension cords or power strips.

Image 2: The electric fireplace stove heater placed in a living room setting, demonstrating appropriate clearance from furniture.
5. Operating Instructions
The NETTA Electric Fireplace Stove Heater features an adjustable thermostat, two heat settings, and a realistic flame effect.
5.1 Controls Overview

Image 3: Close-up view of the control panel, showing switches for flame effect and heat settings.
- Flame Effect Switch: Controls the realistic flame effect. This can be operated independently of the heating function.
- Heat Setting Switches:
- Switch 1 (I): Activates Low Heat (1000W).
- Switch 2 (II): Activates High Heat (2000W).
- Both switches (I + II): Activates Maximum Heat (2000W).
- Thermostat Dial: Adjusts the desired room temperature. The heater will cycle on and off to maintain the set temperature.
5.2 Initial Operation
- Plug the heater into a suitable 230V AC wall outlet.
- Turn the thermostat dial to the maximum setting.
- Press the flame effect switch to activate the flame display.
- Select your desired heat setting by pressing one or both heat switches (I for 1000W, II for 2000W).
- Once the room reaches a comfortable temperature, slowly turn the thermostat dial counter-clockwise until the heater clicks off. The heater will now maintain this temperature, cycling on and off as needed.

Image 4: Detail of the adjustable thermostat control, showing the 'OFF' to 'ON' range.

Image 5: The electric fireplace stove heater displaying its realistic flame effect.
6. Maintenance and Cleaning
Always unplug the heater from the power outlet and allow it to cool completely before performing any maintenance or cleaning.
- Cleaning the Exterior: Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners, polishes, or chemical solvents as these may damage the finish.
- Cleaning Air Vents: Use a vacuum cleaner with a brush attachment to gently remove dust from the air intake and exhaust vents. Ensure these vents remain clear of obstructions.
- Storage: When not in use, store the heater in a cool, dry place, preferably in its original packaging.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. |
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| No heat, but flame effect works. |
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| Heater cycles on and off frequently. |
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Image 6: The electric fireplace stove heater highlighting its automatic thermal cut-off and overheating protection feature.
8. Specifications
| Brand | NETTA |
| Model Number | YH-19C-DC |
| Power | 2000 Watts (2 heat settings: 1000W / 2000W) |
| Voltage | 230 Volts (AC) |
| Dimensions (L x W x H) | 36.5 x 24 x 41.5 cm |
| Weight | 4.5 Kilograms |
| Material | Plastic |
| Special Features | Safety thermal cut-off device, 2 heat settings, log effect, adjustable thermostat |
| Installation Method | Freestanding |

Image 7: Diagram illustrating the dimensions (width, depth, height) and weight of the electric fireplace stove heater.
9. Warranty and Support
This product comes with a 365-day warranty from the date of purchase. In the unlikely event of a product defect, please contact NETTA customer support for assistance. Please retain your proof of purchase for warranty claims.
For support, please refer to the contact information provided with your purchase or visit the official NETTA website.