Kolice Commercial Soft Serve Ice Cream Machine

1. Introduction

This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Kolice Commercial Soft Serve Ice Cream Machine, Model ICM-370S-2. Please read this manual thoroughly before operating the machine to ensure proper usage and to prevent damage or injury.

The Kolice ICM-370S-2 is a high-duty commercial soft serve ice cream machine designed for professional use. It features 2+1 mixed flavors, automatic washing, automatic counting, and refrigerated upper tanks to keep mixtures fresh overnight. The transparent dispensers allow for clear visibility of the ice cream making process.

2. Safety Instructions

WARNING: Failure to follow these safety instructions may result in electric shock, fire, or serious injury.

• Ensure the machine is connected to a grounded power outlet with the correct voltage (110V 60HZ) and amperage (1800W) as specified.
• Do not operate the machine with a damaged power cord or plug.
• Keep hands and foreign objects away from moving parts during operation.
• Do not immerse the machine or its electrical components in water or other liquids.
• Always unplug the machine before cleaning, maintenance, or when not in use.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Use only food-grade ingredients and follow proper hygiene practices to prevent contamination.
• Ensure adequate ventilation around the machine to prevent overheating.

3. Product Overview

The Kolice ICM-370S-2 is a floor-standing unit designed for commercial environments. It features two separate hoppers for different ice cream bases, allowing for two distinct flavors and a third mixed flavor.

3.1 Key Components

• Control Panel: 4.3-inch touch control panel for settings and monitoring.
• Hoppers: Two 7-liter capacity hoppers for ice cream mix.
• Freezing Cylinders: Two 1.5-liter capacity freezing cylinders.
• Dispensing Levers: Three levers for dispensing two individual flavors and one mixed flavor.
• Transparent Dispensers: Allows visual monitoring of the ice cream consistency.
• Refrigerated Upper Tanks: Maintains mix temperature overnight.
• Wheels with Brakes: For easy mobility and secure placement.

Figure 1: Front view of the Kolice ICM-370S-2 ice cream machine with a soft serve cone.

Figure 2: Side view of the Kolice ICM-370S-2, showing ventilation grilles.

Figure 3: Detail of the control panel and transparent dispensing mechanism.

4. Setup

4.1 Unpacking and Placement

1. Carefully remove the machine from its packaging. Inspect for any shipping damage.
2. Place the machine on a stable, level surface. Ensure there is adequate clearance (at least 15 cm or 6 inches) around all sides for proper ventilation.
3. Lock the wheels using the brakes to prevent accidental movement.

4.2 Electrical Connection

• Verify that the power supply matches the machine's requirements: 110V, 60Hz, 1800W.
• Plug the machine into a dedicated, grounded electrical outlet. Avoid using extension cords or adapters.

4.3 Initial Cleaning

Before first use, thoroughly clean all parts that will come into contact with food. Refer to the "Maintenance and Cleaning" section for detailed instructions on the auto-washing function.

5. Operating Instructions

5.1 Preparing the Ice Cream Mix

Follow the manufacturer's instructions for your specific soft serve ice cream powder. A common preparation method is outlined below:

Figure 4: Visual guide for ice cream preparation and initial machine operation.

1. Step 1: Prepare 1KG of ice cream powder with 3 liters of water.
2. Step 2: Pour the ice cream powder into cool boiled water according to the specified proportion.
3. Step 3: After mixing the ice cream powder evenly, let it stand for 15 minutes to fully hydrate.
4. Step 4: Pour the prepared ice cream mix into the two material tanks (hoppers) at the top of the machine.
5. Step 5: Ensure both material tanks have sufficient mix. The upper tanks are refrigerated to keep the mix fresh.

5.2 Starting Production

6. Step 6: Press the refrigeration button on the control panel. The machine will begin the freezing process. Wait approximately 15 minutes for the ice cream to reach the correct consistency.
7. Step 7: Monitor the display. When the percentage on the display reaches 100%, the ice cream is ready to be dispensed.
8. Step 8: To dispense, pull down one of the dispensing levers. The transparent dispensers allow you to observe the ice cream flow.

Figure 5: Dispensing soft serve ice cream from the machine.

Figure 6: Top view of the machine, showing the two hoppers for different mixes.

6. Maintenance and Cleaning

Regular cleaning and maintenance are crucial for the longevity and hygienic operation of your ice cream machine.

6.1 Daily Cleaning (Auto Washing)

1. Ensure the machine is empty of ice cream mix.
2. Pour warm water (not hot) with a mild, food-safe detergent into the hoppers.
3. Activate the "Auto Washing" function on the control panel. This will circulate the cleaning solution through the freezing cylinders and dispensing system.
4. Allow the machine to run the cleaning cycle for several minutes.
5. Drain the cleaning solution through the dispensing nozzles.
6. Repeat the process with clean water to rinse thoroughly.
7. Ensure all water is drained and allow parts to air dry or dry with a clean cloth.

6.2 Weekly/Deep Cleaning

• Unplug the machine from the power source.
• Disassemble all removable parts that come into contact with food, including dispensing levers, transparent dispensers, and internal components of the freezing cylinders.
• Wash these parts thoroughly with warm, soapy water using the provided small brush for detailed cleaning.
• Rinse all parts with clean water and sanitize them using a food-grade sanitizer solution.
• Allow all parts to air dry completely before reassembling. Replace any worn silicone seal rings.
• Clean the exterior of the machine with a damp cloth. Do not use abrasive cleaners.

6.3 Compressor and Ventilation

• Regularly check and clean the condenser fins at the back or sides of the machine to ensure proper airflow and prevent overheating of the compressor. Use a soft brush or vacuum cleaner.
• Ensure the machine is always placed in a well-ventilated area.

7. Troubleshooting

This section addresses common issues you might encounter with your Kolice ice cream machine.

If the problem persists after attempting these solutions, please contact Kolice customer support.

8. Specifications

Figure 7: Product dimensions of the Kolice ICM-370S-2.

9. Warranty and Support

Kolice products are manufactured to high-quality standards. For warranty information and customer support, please refer to the documentation provided with your purchase or visit the official Kolice website. Keep your purchase receipt as proof of purchase for warranty claims.

For technical assistance or spare parts, please contact Kolice customer service. Contact details can typically be found on the manufacturer's website or on the product packaging.

Protection plans are available for purchase separately. For details on 3-Year or 4-Year Protection Plans, please refer to your retailer or the Kolice brand store.